FireMon Security Manager Reviews

FireMon Security Manager enhances operational efficiency through significant time savings in manual firewall policy reviews and audit preparation. Users note improved firewall management, reduced errors, and minimized misconfiguration risks. ROI is seen in increased project completions leveraging FireMon's automation. Some encounter challenges in complex environments, but many experience reduced audit preparation and policy management efforts by up to 50%, allowing teams to accomplish more with fewer resources.

FireMon Security Manager's pricing, while not the cheapest, is generally seen as reasonable for the extensive features it offers, often justifying the cost in large, regulated environments. Users appreciate its structured licensing and potential for discounts, noting the absence of hidden fees. The solution's pricing often requires negotiation, especially for additional features, while some express concerns about renewal costs. Overall, users find its value in manual effort reduction and compliance assurance significant.

• "Its pricing is good. Compared to others, it is not so expensive."
• "It's a good value. From a licensing standpoint... it's very simple to understand, and gives us a good bang for the buck."
• "The pricing was very good during our initial year, but they increased it this year a little bit. The price is okay. It is not cheap, but it is still average."

FireMon Security Manager is primarily used for optimizing firewall rules, maintaining compliance, and tracking changes. Users employ it for redundant and unused rule removal, risk identification, and visibility into firewall management. It aids in implementing workflows for automation, provides compliance reports, supports audit processes, and helps manage diverse firewall platforms. It consolidates policies, analyzes access, and simplifies management tasks, ensuring that firewall configurations are up-to-date and secure across varied environments.

FireMon Security Manager's customer service is praised for its excellence and quick assistance, offering sessions for training. Technical support is generally experienced and knowledgeable, although some users mention occasional delays in response. Most rate it around 8-10, with users finding the team helpful, especially when resolving minor issues efficiently. Challenges include slow resolution for complex requests and communication gaps between field and development teams, but many appreciate the team's effort in addressing concerns.

FireMon Security Manager's initial setup is described as straightforward and simple by many users. Minimal support is often required, though some find advanced features more complex. Users note the efficient deployment with VMware and the helpfulness of professional services. Some mention minor challenges with custom workflows and certificate configurations. Upgrades might be complex, but newly onboarding devices is managed easily once initial configurations are done, contributing to time-efficient deployment.

FireMon Security Manager excels in scalability, handling increasing device numbers and workloads without performance issues. Many users report no significant limitations, though licensing is essential for better scaling. Their architecture allows expansion through added resources, supporting a wide range of network devices. A few users note potential improvement areas, but most consider it robust, managing hundreds of devices effectively. Users appreciate its deployment flexibility, finding it suitable for various organizational sizes.

FireMon Security Manager is mostly stable with some initial challenges resolved quickly by support. Some users encountered issues during upgrades but achieved stability after resolution. Minor stability concerns with data collectors and reporting have been noted. Users experienced stable performance and appreciated the support team’s quick response to issues. Reports of occasional logging listener problems and rebooting requirements exist; however, stability remains favorable without significant disruptions or performance issues. Performance excels in regular maintenance and upgrades.