The solution provides agnostic blockers for platforms as well as for containerization. Within that containerization, it offers generic blockers. However, my project might require it to provide Windows-specific blockers or Linux-specific blockers, as I often work with only one platform at a time. If I received categorization in containerization blockers, it would save time. Understanding only the OS-specific blockers means I would avoid resolving irrelevant issues, thus saving time. Initially, I receive a response from support, however, if there is involvement from R&D or other teams, it may take longer than expected. The support team is challenging when sharing source code. As this is a static code analysis tool, it sometimes requires source code for R&D. However, CAST clients may be restricted from sharing due to business logic and nondisclosure agreements. This creates a challenge, and I may have to share pseudo code or seek client approval, risking escalation.
