Service and Support
Customer service and support for AWS Application Migration Service are generally praised for their efficiency and quick response. Some users highlight excellent experiences, rating it highly, while other users have managed issues independently without needing support. Although some expressed dissatisfaction with Amazon's technical support, many are quite satisfied, especially with the standard AWS support team and access to the product team for strategic feedback. CloudEndure's technical team has minimal direct interaction with some users.
Deployment
Users find AWS Application Migration Service's initial setup straightforward and easy to maintain, often manageable by one person. Experienced users find it simple, while newcomers might find it tricky. The service offers agent and agentless options, with a preference for agents for enhanced replication. Deployment time varies based on the number of on-premises servers, averaging half a day per server. Discussions on operating system versions occur but are generally straightforward to resolve.
Scalability
AWS Application Migration Service offers excellent scalability, meeting needs for cloud migration and disaster recovery. Users find it easy to expand server usage, catering to clients with large workloads. Utilizing AWS's scalable infrastructure, the service effectively supports substantial workload demands and rates high on ease of scaling. It satisfies requirements for clients managing extensive data migrations. Users consistently praise its scalability features, allowing them seamless integration and expansion tailored to their needs.
Stability
AWS Application Migration Service demonstrates robust stability. Users report it is reliable, free from significant bugs or crashes, and performs consistently even with frequent migrations. Continuous block-level application ensures stability, and the architecture supports high stability and scalability. Users rate it highly for stability, often giving top marks. The frequency of use has increased, but its performance remains unaffected, highlighting its dependable nature.