3scale API Management Reviews

Organizations mention a definite return on investment from 3scale API Management. For small to medium-sized businesses, 3scale is suitable due to its cost-effectiveness and avoidance of high licensing fees. Users appreciate the straightforward access to APIs via the proxy and note that customizations are not always necessary. 3scale quickly demonstrates a favorable cost-benefit ratio and achieves cost savings while offering equivalent functionality and capabilities.

Enterprises generally find 3scale API Management pricing affordable and comparable with competitors like Kong. Licensing is often combined with OpenShift, making it cost-effective, despite potential additional resource costs. Some users mention costs around $45,000 annually, appreciating its value for functionality offered. License clarity could be improved for record usage. Overall, pricing is competitive against IBM API Connect and Apigee, with many considering it a reasonable choice for cost-conscious businesses.

• "The pricing is affordable, it's cheap."
• "The cost was around $45,000 per year."
• "3scale API Management has reasonable pricing, judging from its competitor, Kong. My organization pays yearly for the 3scale API Management license, though I'm unable to give the exact figure because every single day there are new clusters deployed. I'm in charge of three to four clusters in my team, but give or take, it costs a few thousand lakhs."

3scale API Management is utilized by organizations for securing unsecured APIs, managing internal and external communication, and implementing an API-first approach. It serves various use cases including routing internal applications, providing financial information, and monitoring traffic. Firms deploy it for overseeing microservices architecture and integrating with development tools. Companies utilize it for securing endpoints, particularly within Red Hat Fuse and OpenShift environments. It is implemented on a hybrid deployment basis, often leveraging AWS for management.

Customers express mixed experiences with 3scale API Management's customer service. Some appreciate prompt and effective support, especially Red Hat partners. Technical documentation is often praised yet occasionally criticized for lacking detail. Feedback highlights responsive communication in some cases, but others mention cumbersome processes and difficulty obtaining solutions, even with paid support. Some customers experience quick assistance, while others suggest that engaging meetings could improve the process. Opinions vary between excellent responsiveness and unsatisfactory encounters.

Users describe 3scale API Management's initial setup as either simple or complex. Some note it as quick, taking minutes to hours, while others mention longer durations due to environmental factors or configuration challenges, especially with operators. The deployment on OpenShift is highlighted as straightforward, though some experienced issues integrating with GitOps. Configuration and internal decisions also influenced perceptions of complexity.

Users note strong scalability through features like session replication and containerized deployment. They mention smooth operation across both standalone host and container solutions. Feedback from many indicates positive experiences even for large enterprises, citing cloud-based deployment and repeated successful scalability testing. Enterprise clients find it fits well with their technology stacks. Users mention ease in increasing usage and confidence in future scalability due to architecture design and open shop deployment.

3scale API Management is perceived as stable with limited issues, mostly related to external factors like resource constraints. Users rate its stability highly and mention it operates well in their environments. Despite having faced some performance challenges, solutions were found. Most users have not experienced significant disruptions or outages, rating its stability around nine out of ten. 3scale's functionality aligns well with user needs, and its performance is consistent in both new and older environments.