PeerSpot’s crowdsourced user review platform helps technology decision-makers around the world to better connect with peers and other independent experts who provide advice without vendor bias.
Our users have ranked these solutions according to their valuable features, and discuss which features they like most and why.
You can read user reviews for the top Top 5 eCommerce Platforms to help you decide which solution is best for you.
Users compare and give feedback on the best eCommerce Platform Tools that they’ve used — based on product reviews, ratings, and comparisons.
#1 SAP Hybris Commerce
SAP Hybris was ranked as the #1 eCommerce Platform Tool for 2022. PeerSpot users give SAP Hybris an average rating of 8 out of 10.
PeerSpot user Rakesh Y., Senior SAP Hybris Consultant at Freelance, says, “SAP Hybris Commerce has many valuable features. It will provide you with the homepage, the search pages, the list pages, the product detail pages, the cart pages, and the checkouts. Furthermore you can use it to do a presentation for the business. With minimum customizing you can see the product, catalog, the prices with the payment gateway division and just go live.” He goes on to add that “Their promotion calculations capacity is powerful and the solution provides out-of-box features for promotions like percentages of sound, sound promotion, buy one get one, particular product bundle, and product partner promotion.”
Another reviewer, a SAP Hybris Consultant at a tech services company, explains that the solution is “Feature-rich, secure, quick to develop projects, and the community support is helpful. For e-commerce projects, it has all of the core features so you don't need to develop a lot of things from scratch. If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it. SAP provides all of the e-commerce features and it is secure.”
#2 Salesforce Commerce Cloud
Salesforce Commerce Cloud was ranked as the #2 eCommerce Platform Tool for 2022. PeerSpot users give Salesforce Commerce Cloud an average rating of 8 out of 10.
Syed B., Salesforce Solution Architect at Systems Limited, comments, "It has a customizable checkout experience, customizable homepage, and everything can be customized."
Divs C., Salesforce Solutions Architect at Kcloud Technologies, explains, “Salesforce offers the best features and functionality which are developed and refined over many years to provide a highly customized e-commerce experience. It is mostly for clients who are more into e-commerce, so they go for the Salesforce Commerce Cloud because, the best part is, you don't have to develop everything from scratch. Salesforce Commerce Cloud has seamless upgrades. Since the platform is SaaS, Salesforce continuously rolls out many new features in the background. These are available through an administration panel and often with minimal or no technical intervention needed on the client-side.”
#3 Magento
Magento was ranked as the #3 eCommerce Platform Tool for 2022. PeerSpot users give Magento an average rating of 8 out of 10.
Chirag B., Founder and CEO at Coduzion Technologies Pvt Ltd, says, "Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
A Head of Service Delivery at a tech services company mentions, "As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
#4 Softline eCommerce Solution
Softline eCommerce Solution was ranked as the #4 eCommerce Platform Tool for 2022. PeerSpot users give Softline eCommerce Solution an average rating of 8 out of 10.
A Head of eCommerce at a tech services company states, “We can customize shopping carts according to our needs. We constantly review with Softline the features and shopping cart templates that we need. Softline eCommerce is flexible and can provide additional features, e.g., the design of the shopping cart, disclaimers, and some customized emails to clients.”
Arina F., Product Manager at a computer software company, says, “They tailor the design as per our needs and take care of sales tax in all the countries.”
Andre P., Digital Marketing Country Manager, Brazil, at Avast Software, says the most valuable feature is “The ability to have their solution connect to our internal IPM. This is very good and helps us, considering that most of our sales are done via our internal IPM. Having a platform that can use the interface of our IPM, and make transactions on it, is really good.”
#5 Sana Commerce
Sana Commerce was ranked as the #5 eCommerce Platform Tool for 2022. PeerSpot users give Sana Commerce an average rating of 8 out of 10.
An ERP Enterprise Architect at a pharma/biotech company says, "I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."
A Project leader at a wholesaler/distributor expresses, “This product is highly customizable. We use the standard system but we have extended it quite a bit. For example, we have built automatic cross-selling algorithms that provide as much reliable and relevant cross-selling information as possible to the customer.” He also adds, “The interface for e-commerce administration is very user-friendly, in general. You have a lot of flexibility in Sana Admin, which is very good.”
