PeerSpot’s crowdsourced user review platform helps technology decision-makers around the world to better connect with peers and other independent experts who provide advice without vendor bias.
Our users have ranked these solutions according to their valuable features, and discuss which features they like most and why.
You can read user reviews for the Top Digital Experience Monitoring Tools to help you decide which solution is best for you.
Users compare and give feedback on Digital Experience Monitoring Tools that they’ve used — based on product reviews, ratings, and comparisons.
#1 Aternity
Aternity is ranked as PeerSpot’s #1 Digital Experience Monitoring Tool. Our users give Aternity an average rating of 8 out of 10.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
A Regional Network Manager at a recruiting/HR firm mentions, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company expresses, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
#2 Nexthink
Nexthink is ranked as PeerSpot’s #2 Digital Experience Monitoring Tool. Our users give Nexthink an average rating of 8 out of 10.
Anand B., Senior Specialist – EUC Tools at HCL Technologies, states, “Nexthink provides analytics for detailed event data, giving us the ability to really drill-down. We put dashboards in place to be able to find defects, so we need to be a little more proactive with it. We have created some dashboards, like site dashboards, that monitor the performance online. You can monitor it on an individual site, region, or country basis. Wherever you see a dip, then we look at the device performance score. There is a checklist that provides us the scores. Along with that, we now have Digital Experience Scores available. That also helps us in finding out the reasons due to which the performance could have been going down.”
A Second Level Support Team Leader at a consultancy explains, "The solution’s visualizations are very good. It's very easy to use them. We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
A Consultant at a tech services company says, "All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions."
