Communicate purposefully 24x7 with your customers, and provide assistance quickly and efficiently.
Access real-time critical insights across channels to have complete agility and control.
Have meaningful, two-way communication that delights your customers while providing quick resolutions.
Foster deeper communications by speaking to your customers in their preferred language.
| Product | Market Share (%) |
|---|---|
| Pravid | 0.1% |
| Poe | 12.6% |
| ServiceNow Virtual Agent | 9.5% |
| Other | 77.8% |
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