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PowerDialer AI mindshare

As of November 2026, the mindshare of PowerDialer AI in the Contact Center as a Service (CCaaS) category stands at 0.7%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS) Mindshare Distribution
ProductMindshare (%)
PowerDialer AI0.7%
Genesys Cloud CX16.6%
Five912.1%
Other70.6%
Contact Center as a Service (CCaaS)

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