Highlight helps streamline the research process effortlessly for my organization. Highlight is the product intelligence platform that enables Lightsource to create products that our customers will love, and it is powered by our community and helps us with logistics and expert research. Highlight delivers high-impact insights with unmatched quality across every stage of the product.
Streamlined research has improved insights while deeper data access still needs to surface
What is our primary use case?
What is most valuable?
Highlight offers streamlined integrations from all my teams, helping the early ideation process all the way to prototypes and in-market renovation.
The most valuable feature for my team is that Highlight is staffed by genuine people, making us feel that our projects are the number one priority.
Highlight positively impacts my organization by allowing us to have a dashboard that makes it fun and interactive to get a sneak peek into the data around our product, giving us a heads-up before the final report comes out.
What needs improvement?
Highlight feels foolproof, but I believe the information that could provide better insights is hidden behind the easy-to-use user interface. Bringing some deeper data to the forefront would help.
For how long have I used the solution?
I have been using Highlight for two years.
What was our ROI?
Using Highlight allowed us to save about ten percent in project management expenses in terms of hours spent on gathering information.
What other advice do I have?
Regarding Highlight's AI capabilities, I believe it is governed well and it is secure, with no questions or concerns about that. Highlight's AI capabilities are accurate and reliable in terms of accuracy and reliability of output. If you are a small-scale operator considering using Highlight, you might want to look at some cheaper options. I rate Highlight a six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
