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it_user553653

  • Operations Quality Analyst - Calabrio Administrator at a university with 1,001-5,000 employees
  • Has 10+ Years Of Experience
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40 Points9 Years
User Activity
Over 9 years ago
Contributed a review of Calabrio ONE: Quality Management is valuable.
Over 9 years ago
Answered a question: When evaluating Contact Center Optimization, what aspect do you think is the most important to look for?
Ease of use that encourages engagement.
Experience
Reviews
Calabrio ONE Logo
Over 9 years ago
Calabrio ONE
Quality Management is valuable.
Answers
Over 9 years ago
Workforce Engagement Management
When evaluating Contact Center Optimization, what aspect do you think is the most important to look for?
Education

Grand Canyon University
Arizona State University