IT Central Station is now PeerSpot: Here's why

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3 months ago
If you can afford it, ServiceNow is by far the best platform for ITSM, in my opinion.  Plus you can expand it beyond ITSM into monitoring, devops, Ops Mgmt, Field Mgmt, and take advantage of AI features, etc.  It can be pricey, but you can negotiate. It's very flexible,…
3 months ago
I have seen a couple standard use cases: 1) Building small applications for specific department needs that usually are not addresses by any of the standard ERP, SFA, CRM or other enterprise tools utilized for broader processes across the organization. 2) Automating what…
6 months ago
Quickbase is very good. A number of my clients have built entire enterprise apps on this platform.  You can do all no-code but there is an option to also do script coding if you want to or need to. 
Almost 3 years ago
Thanks for trying the product, Luiz. They are on version 3.0 of the product now and they have accelerators to connect to Salesforce.com, Google Cloud, Dropbox, and many other cloud platforms. They also have a fully published REST-based API which makes it easy to integrate…
Almost 8 years ago
Here are my top 3. 1. Get off the upgrade/patch flywheel - not spending as much time on provisioning hardware, patching, upgrading, regression testing hardware and software updates from vendors...can easily reduce your IT teams time by 30% or more per year, which is freed…
Almost 8 years ago
Just an FYI...I found out this week that Microsoft with their OneDrive solution will be also encrypting files in storage and in transit, and if you have your email already in the cloud with Microsoft O365 you can get enormous amounts of data per user in each person's…
About 8 years ago
The biggest difference we saw when we looked at Box a few years ago was that Box encrypted stored files both in transit and at rest in storage. This is a deal breaker for most enterprises because most enterprise policies won't allow public storage (outside company data…
Over 8 years ago
Great question Ariel...I do have guidelines, which could be turned into a matrix I believe! What my teams use today are guidelines for evaluating SLA's of cloud providers, guidelines for calculating TCO of cloud providers, and guidelines for cloud contract negotiations. I…
Almost 9 years ago

Projects

About 8 years ago
Customer Care Project
ChallengeAs one of North America’s largest degree-granting institutions for business, technology, healthcare and management education, we needed a comprehensive system to manage student inquiries and the University application through course registration process. As part of…

About me

President of DeKonsultere LLC, providing CIO/COO/Board level services to small/mid-size companies & portfolios of VC/Private Equity firms. Also COO at ThingLogix, an AWS IoT PaaS platform company, and Chief Technology Advisor at Align Capital Partners.

Previously President of Global Shared Operations for NYSE:ATGE, leading shared operations centers in Chicago, New Jersey, and Campinas/Fortaleza Brazil; responsible for $480M revenue annually, and a team of 1,500.

Board memberships include Governing Board of Carrington College, IT Central Station Advisory Board, DocuSign Advisory Board, ThingLogix Advisory Board, Integrated Education Solutions (IES) LLC President/Board of Directors, Chicago COO Forum Steering Committee, member of NACD, and former executive sponsor for the Academic Quality Committee of the NYSE:ATGE Board of Directors.

For over 15 years Eric was in CIO/CTO roles at two publicly traded organizations, including a Fortune 500 and Fortune 1000 company, and as CTO at a venture funded startup. During this time Eric orchestrated two IT turnarounds, developed and implemented cloud strategies/migrations, and delivered digital transformation with new tech-enabled products and services that drove both revenue and margin growth.

For over 9 years Eric was in management consulting organizations, servicing industries as diverse as pharmaceuticals, state/local government, power utilities, insurance, and online retailing.

Passions include all things technology, mentoring, playing ice hockey, watching the Chicago Blackhawks, triathlons, family vacations, and hiking in the mountains.

Interesting Projects and Accomplishments

About 8 years ago