Sometimes I'll log into LinkedIn, and it won't show the scheduled post. I have to go through Sprinklr and double-check. It would be nice if it showed everything I have scheduled also in LinkedIn alone. Sometimes, if I try to use emojis, I'll click on one or search for one, but I can't scroll through them or they don't pop up.
The editability of a post is irritating right now. I need to be able to edit posts sometimes. It feels like a post is finalized, and I cannot make the edits I want. This may be due to changes in user permissions, which is a nuisance. Editing a post already marked for publish, a special feature in their platform, is problematic. If I've marked something for publish, I want to be able to edit it. Occasionally, the platform won't allow me to do this. Enhancing the multi-language service would be beneficial too. I want to create the same content across languages effortlessly. Currently, it requires making versions in English, Spanish, Russian, Korean, Japanese, and German. Using tools like ChatGPT helps, but an integrated feature would be handy. Reviewing, confirming, and adding multi-language posts to my Sprinklr account would be highly desirable.
For a long-time user like myself, everything feels natural. However, when onboarding new users, the platform requires a lot of fine-tuning, which demands certain expertise on the customer side. There should be more simplification in managing the platform.
Sprinklr provides a comprehensive Unified-CXM Platform offering AI analytics, automation, integration with CRMs, and social media management to enhance customer interactions and operational efficiency.Sprinklr is designed to support data-driven decisions by offering tools for social media management, content scheduling, and automation. It allows businesses to seamlessly manage customer interactions across channels, leveraging custom rule engines and AI analytics. While its customization,...
Sometimes I'll log into LinkedIn, and it won't show the scheduled post. I have to go through Sprinklr and double-check. It would be nice if it showed everything I have scheduled also in LinkedIn alone. Sometimes, if I try to use emojis, I'll click on one or search for one, but I can't scroll through them or they don't pop up.
There could be more videos on how to use Sprinklr. For example, there could be detailed platform guides explaining everything.
The editability of a post is irritating right now. I need to be able to edit posts sometimes. It feels like a post is finalized, and I cannot make the edits I want. This may be due to changes in user permissions, which is a nuisance. Editing a post already marked for publish, a special feature in their platform, is problematic. If I've marked something for publish, I want to be able to edit it. Occasionally, the platform won't allow me to do this. Enhancing the multi-language service would be beneficial too. I want to create the same content across languages effortlessly. Currently, it requires making versions in English, Spanish, Russian, Korean, Japanese, and German. Using tools like ChatGPT helps, but an integrated feature would be handy. Reviewing, confirming, and adding multi-language posts to my Sprinklr account would be highly desirable.
For a long-time user like myself, everything feels natural. However, when onboarding new users, the platform requires a lot of fine-tuning, which demands certain expertise on the customer side. There should be more simplification in managing the platform.