Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees
Real User
Aug 9, 2020
There is no mobile application. The product is unmoving, as there is no obvious development or enhancements being made. When we are trying to compete in a market we need an updated product. The product is not easily customizable and we have to depend on the reseller for that. It's a rigid product. There are no reports available.
CRM systems streamline customer interactions by centralizing contact information, tracking customer interactions, and facilitating data analysis to enhance customer service and profitability.Designed to help businesses manage customer relationships effectively, CRM solutions offer capabilities such as contact management, sales automation, customer support, and marketing automation. These solutions improve efficiency by integrating with other business applications, providing insights through...
There is no mobile application. The product is unmoving, as there is no obvious development or enhancements being made. When we are trying to compete in a market we need an updated product. The product is not easily customizable and we have to depend on the reseller for that. It's a rigid product. There are no reports available.