Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees
Real User
Aug 9, 2020
My advice is not to waste time implementing this product. The technology is fast-moving and there are many other products available. For example, if you want an on-premises deployment then I suggest using SugarCRM. It has a cloud-based deployment as well but for that, I suggest using Salesforce. It's a beautiful product but it's only available on-cloud. If data security is not a problem then I recommend Salesforce. I would rate this solution a three out of ten.
CRM systems streamline customer interactions by centralizing contact information, tracking customer interactions, and facilitating data analysis to enhance customer service and profitability.Designed to help businesses manage customer relationships effectively, CRM solutions offer capabilities such as contact management, sales automation, customer support, and marketing automation. These solutions improve efficiency by integrating with other business applications, providing insights through...
My advice is not to waste time implementing this product. The technology is fast-moving and there are many other products available. For example, if you want an on-premises deployment then I suggest using SugarCRM. It has a cloud-based deployment as well but for that, I suggest using Salesforce. It's a beautiful product but it's only available on-cloud. If data security is not a problem then I recommend Salesforce. I would rate this solution a three out of ten.