The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks.
I would love to have the ability to block USBs as some of the other AV tools I've used can. The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey. I would also love to see training modules added so that users could go at their own pace to expand their knowledge of the tool and get the most use out of it as possible. It is hard to be critical on a tool that I think is great.
Systems Manager at Albuquerque Bernalillo County Water Utility Authority
Real User
2020-12-23T21:30:00Z
Dec 23, 2020
In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP. We had PCs that were crashing because resources would peg and the box would be unusable. We understood that running both endpoint protections was not the best thing to do, but we went through the exercise anyway. We wanted to verify that it was working as well as promised before removing Cisco AMP from our PCs. After much testing, we were thoroughly convinced that it was a superior product for us and what we needed.
Chief Information Security Officer at Albuquerque Bernalillo County Water Utility Authority
Real User
2020-12-18T21:32:00Z
Dec 18, 2020
The portal is still a bit buggy, although it's new and still being refined. There have been numerous enhancements made to the portal since it's released back in July.
What Is Managed Detection and Response (MDR)? Managed Detection and Response (MDR) is a type of outsourced cybersecurity service that offers threat detection and response features.
The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks.
I would love to have the ability to block USBs as some of the other AV tools I've used can. The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey. I would also love to see training modules added so that users could go at their own pace to expand their knowledge of the tool and get the most use out of it as possible. It is hard to be critical on a tool that I think is great.
In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP. We had PCs that were crashing because resources would peg and the box would be unusable. We understood that running both endpoint protections was not the best thing to do, but we went through the exercise anyway. We wanted to verify that it was working as well as promised before removing Cisco AMP from our PCs. After much testing, we were thoroughly convinced that it was a superior product for us and what we needed.
The next release might include a monthly newsletter.
The portal is still a bit buggy, although it's new and still being refined. There have been numerous enhancements made to the portal since it's released back in July.