2020-01-15T08:03:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What needs improvement with Fortinet FortiManager?

Please share with the community what you think needs improvement with Fortinet FortiManager.

What are its weaknesses? What would you like to see changed in a future version?

25
PeerSpot user
25 Answers
VM
Owner at Omma Consulting
Real User
Top 10
2022-10-27T11:08:22Z
Oct 27, 2022

I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features. For example, sometimes you could change something in FortiManager, and then you had to upload another version of the configuration. If you changed something on the suite side, you had a problem. The correlation between FortiManager and the Forti suites was not that good. I'd like more visibility and more troubleshooting features for the whole VPN. I'd like a better quality of service and maybe more features. We always compare features with what other vendors offer to see if there is added value from a certain product. From what I've seen, for example, with SD-WAN that Cisco used to build, which was similar to the VPN for FortiManager, it was quite easy to implement in comparison.

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AT
Consultant at AMH Consulting Group
Reseller
2022-09-30T09:53:59Z
Sep 30, 2022

You cannot integrate with other solutions, so they should allow integration with Cisco and Juniper. It'd be great if we could log into other provider equipment on Fortinet FortiManager.

HarshanaSilva - PeerSpot reviewer
Senior Manager at a tech services company with 51-200 employees
Real User
Top 10
2022-09-16T13:05:25Z
Sep 16, 2022

The GUI is not ideal. It needs to be improved. It should be more user-friendly.

Jozef Beliansky - PeerSpot reviewer
Network engineers at a government with 501-1,000 employees
Real User
Top 5
2022-09-13T09:25:10Z
Sep 13, 2022

The rules need to be more flexible. I prefer configuring rules and the VPN on the standalone device, not on the manager.

ElisoBrito - PeerSpot reviewer
Analista de Suporte at NCT Informática
Real User
Top 5Leaderboard
2022-08-30T20:30:42Z
Aug 30, 2022

If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate. It needs more integration with more Fortinet devices. For how we use the solution, we do not need any new features.

JavierSanchez - PeerSpot reviewer
CSO at Nologin
Real User
Top 20
2022-08-10T14:45:48Z
Aug 10, 2022

The solution should be more open to other products. FortiManager must be able to manage other products from other vendors. While it's perfect for other Forti products, it's not ideal for everything. This is not available to work with many other vendors in the cloud. In the end, you want only one view of your own security view of everything, which is impossible with FortiManager. Of course, this is the case with Palo Alto as well.

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Janderson Mira - PeerSpot reviewer
Diretor Técnico at TND Brasil
Reseller
Top 5
2022-07-19T08:03:39Z
Jul 19, 2022

The compatibility with legacy products should be better. It would also be nice if the software could manage other devices from Fortinet and third parties.

Marnilo Cardenas - PeerSpot reviewer
Network Project Manager at EvaBssi APAC
Real User
Top 10
2022-05-30T11:27:23Z
May 30, 2022

Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak. This was the case as of the time when we deployed them, which was one software cycle ago. I don't know whether that deficiency was fixed, however, we found it was easier to make changes to the VPN user objects, and local user objects. It was much easier to make the changes directly on the firewall than with FortiManager because in FortiManager you have to go through different windows, and even the CLI, in order to make the changes to the user database. It's just a matter of improving the UI, being able to manipulate objects that could be manipulated using the firewall GUI for example. It's just about expanding the features of the product so that whatever you can do on the firewall, you can also do it at the same level of convenience on the FortiManager.

RM
User at a non-profit with 51-200 employees
Real User
Top 5
2022-03-21T18:14:00Z
Mar 21, 2022

Its licensing model should be improved.

KA
Presales Technical Specialist at a computer software company with 201-500 employees
Real User
Top 5
2022-02-03T00:30:00Z
Feb 3, 2022

There's nothing special about it compared to other vendors, except for its simplicity. This solution needs more experienced technical support staff.

DK
Pre-Sales Engineer at a tech services company with 201-500 employees
Real User
Top 10
2021-11-17T22:18:34Z
Nov 17, 2021

The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it.

AT
Senior Security Consultant at a tech services company with 51-200 employees
MSP
2021-10-28T15:10:38Z
Oct 28, 2021

FortiManager could be simpler.

Ahmet Coruk - PeerSpot reviewer
Co-founder at Korunet
Real User
Top 5Leaderboard
2021-09-28T13:51:31Z
Sep 28, 2021

The solution could improve by having better integration with other solutions other than Fortinet.

Riasat Ali - PeerSpot reviewer
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Top 5Leaderboard
2021-02-15T15:51:58Z
Feb 15, 2021

We have some visibility issues with the reporting. As the reporting is not properly available, we have to use many tools to get a meaningful outcome of the reports. There should be training available for the clients. Cisco, for example, provides training hours or credits at the time of purchase. People should get some kind of coaching on how to use this solution and various features rather than depending upon the support partners. The reports are available separately, but they should be a part of the standard product.

IJ
Network Delivery Manager at a comms service provider with 10,001+ employees
Real User
2020-09-15T11:13:33Z
Sep 15, 2020

We have experienced a series of minor bugs that necessitated contacted technical support on several occasions.

it_user1358559 - PeerSpot reviewer
Architect at IT Systems and Solutions sp. z o.o.
Real User
2020-06-01T05:06:29Z
Jun 1, 2020

Fortinet develops many different solutions but only some of them can be managed using FortiManager. For example, if you have a load balancer then you have to have a separate manager. Having FortiManager work with all of the Fortinet products would be a good improvement.

FH
Consultant at DNS a.s.
Reseller
2020-05-28T06:28:00Z
May 28, 2020

Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out. Even the new versions sometimes are a bit buggy before it's all correct.

MA
Asst. Network Security Engineer at a tech services company with 11-50 employees
Real User
2020-05-13T09:29:00Z
May 13, 2020

The GUI and the whole process of configuration should be improved. The response times from technical support need to be a bit quicker.

Rias Majeed - PeerSpot reviewer
Information Security Manager at Exceed NetSec LLC
Reseller
Top 10
2020-04-26T06:32:00Z
Apr 26, 2020

Performance issues should be improved. We have problems when we have more mobile connections than local devices. Most of us have two to three devices. Finetuning and performance tuning need improvement.

EA
Owner at EASI Network
Real User
2020-04-01T07:25:52Z
Apr 1, 2020

The product could be improved by making it a little easier to configure. Sometimes it's a bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it. I would like the configuration to be easier. If that is solved then the product is perfect.

Mak Kazemaini - PeerSpot reviewer
Infrastructure and Cloud Architect at Vizion network
Real User
2020-03-25T07:03:05Z
Mar 25, 2020

The user interface itself has areas that need improvement. It would be very useful if they come up with a feature or a process that makes the transition of the interfaces between virtual domains easier. It's a difficult process to transfer one interface from one virtual domain to another.

KB
Manager IP Network Security Planning at a comms service provider with 10,001+ employees
Real User
2020-03-23T06:14:21Z
Mar 23, 2020

Regional support in African countries needs to be improved.

Dilip Saraf - PeerSpot reviewer
Regional Head at MASS INFONET (P) LTD.
Real User
2020-03-05T08:39:51Z
Mar 5, 2020

The solution is very good; I'm not sure if I can think of any features that are lacking. The GUI could be updated. It's not as good as it could be and is something the solution should improve in an upcoming release. It would be nice if there could be more reporting included in the solution so that we could get more details about an individual user's profile.

Mohamed Talbi - PeerSpot reviewer
Network and Security Engineer at Neurones
Real User
2020-03-03T08:47:38Z
Mar 3, 2020

Not just in FortiManager, but in any Fortinet project in general, the troubleshooting is very hard. If you compare it with other products from other vendors like Cisco or like Palo Alto, it is just more difficult. Say we are in a situation where we need to do some debugging. It is very hard to understand and to use the CMD and the CLI commands because there is not very much documentation. There is no description when you are using the CLI and there are no examples to follow. So it is hard to do some troubleshooting to find a problem. There is FortiAnalyzer that can help with this but it is not real-time. It is too hard to view real-time inbound and outbound traffic. Because we are network engineers and network administrators, we always need to have some time real-time traffic to view what is happening now, as it happens, to know what is really going on.

AN
Consultant at a wellness & fitness company with 1,001-5,000 employees
Real User
2020-01-15T08:03:00Z
Jan 15, 2020

The areas that need improvement are implementation and support. In terms of implementation, it mainly needs clear documentation. There are many features that are not mentioned in the documentation.

Related Questions
Hasan Zuberi ( HZ ) - PeerSpot reviewer
Product Manager Cyber Security at a tech services company with 11-50 employees
May 19, 2022
Hi security pros, I work as a Product Manager (Cyber security) at a Tech Services company. I would like to hear your opinion on the AlgoSec positioning vs Fortinet FortiManager. Can Algosec be a complementary product to FortiManager? Are there any unique advantage of each product?  Can someone help in details? 
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 27, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 18 answers
Mohamed Talbi - PeerSpot reviewer
Network and Security Engineer at Neurones
Mar 3, 2020
Generally, what I know about the pricing is that Fortinet FortiManager is not expensive at all if you compare it with other vendors like Check Point and like Cisco. Fortinet products are the least expensive on the market in the category of firewalls.
Mak Kazemaini - PeerSpot reviewer
Infrastructure and Cloud Architect at Vizion network
Mar 25, 2020
The licensing costs depend on how many devices you want to use. It's based on the licensing model and the number of devices you add to the system. The more devices you add to FortiManager, the more you need to pay. I am not aware of any additional costs.
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