2021-09-12T11:54:18Z

What needs improvement with DocuWare?

Miriam Tover - PeerSpot reviewer
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2 Answers

JavierGonzalez3 - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-09-12T17:59:57Z
Sep 12, 2023

Its graphical user interface could be more user-friendly.

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RC
Real User
Top 5Leaderboard
2021-09-12T11:54:18Z
Sep 12, 2021

It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

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