Systems Architect at Realtime Technical Solutions, LLC
Real User
Top 20
2025-09-08T17:59:19Z
Sep 8, 2025
Cisco does a decent job with logging. Sometimes you may need to tweak a few settings, but with their more recent products that support Python and Java among others, you now have more programmatic control in the latest versions of IOS. If the FTD devices themselves, the Firepower Threat Detection system, those are the firewalls themselves, the individual appliances, weren't so tightly coupled to FMC, I'd probably appreciate them as a product more. The learning curve was a little higher just because it's a large departure from their original ASA devices. If they could be managed individually as easily as they can be managed through FMC, I'd probably be a bigger fan.
Senior Presale Consultant at Bridgenet Solutions Sdn Bhd
Consultant
Top 20
2025-08-12T08:30:56Z
Aug 12, 2025
My personal thinking about Cisco Secure Access is that because I'm also catching up on this solutioning, I'm not really seeing any improvement because I'm still learning. So far, it's good; I do not have any comment on this. Regarding features about the UI, the pricing, and the learning curve of Cisco Secure Access that can be improved, the AI is already embedded in the solution. Because I haven't explored much and am not an expert, the features might be there, but I haven't tested them out. When it comes to thoughts on the pricing, setup cost, and licensing cost of Cisco Secure Access, I cannot comment as I only did SSE for Cisco and did not have experience with other products. In terms of price comparisons, I cannot provide much insight. The more competitive the pricing for Cisco Secure Access becomes, the better it would be for customers.
Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black.
Director, Network Services at a healthcare company with 10,001+ employees
Real User
Top 10
2025-06-09T17:20:21Z
Jun 9, 2025
This is my first time in healthcare after being in commercial space for a long time. It's always a challenge because we can't just turn stuff off as we could in the commercial space, since it may interfere with patient care. It takes longer to understand what's going on, so anything that could help give us a faster understanding of what's happening, why it's there, and if it's a risk to us would be helpful. We don't have any good tools right now, which is a problem.
In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I see benefits from features offered by competitors, which could enhance the Cisco experience if adapted thoughtfully.
At this moment, I am unable to comment on areas for improvement as we are just starting to work with the solution. However, I find that the complex procedure for raising support tickets is a significant drawback. Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
There is a need for improved global coverage since the service relies on the cloud provider's data centers. We are seeking more granular and global coverage to meet our demands. Modernization is needed, specifically in the enhancement of security features and functionality. Utilizing AI-oriented features is also important, considering what other vendors offer and their marketing strategies.
Cisco Secure Access is a comprehensive Security Service Edge (SSE) solution (a key component of a SASE solution) that addresses the complexities of securing a hybrid enterprise. Cloud-delivered and grounded in zero trust, it delivers a unique blend of user simplicity and IT efficiency for frictionless, secure access to all applications—SaaS (with gen AI), private apps, and the internet—regardless of user location or device. Secure Access protects users, data, and devices against relentless,...
Cisco does a decent job with logging. Sometimes you may need to tweak a few settings, but with their more recent products that support Python and Java among others, you now have more programmatic control in the latest versions of IOS. If the FTD devices themselves, the Firepower Threat Detection system, those are the firewalls themselves, the individual appliances, weren't so tightly coupled to FMC, I'd probably appreciate them as a product more. The learning curve was a little higher just because it's a large departure from their original ASA devices. If they could be managed individually as easily as they can be managed through FMC, I'd probably be a bigger fan.
My personal thinking about Cisco Secure Access is that because I'm also catching up on this solutioning, I'm not really seeing any improvement because I'm still learning. So far, it's good; I do not have any comment on this. Regarding features about the UI, the pricing, and the learning curve of Cisco Secure Access that can be improved, the AI is already embedded in the solution. Because I haven't explored much and am not an expert, the features might be there, but I haven't tested them out. When it comes to thoughts on the pricing, setup cost, and licensing cost of Cisco Secure Access, I cannot comment as I only did SSE for Cisco and did not have experience with other products. In terms of price comparisons, I cannot provide much insight. The more competitive the pricing for Cisco Secure Access becomes, the better it would be for customers.
Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black.
The licensing is confusing.
This is my first time in healthcare after being in commercial space for a long time. It's always a challenge because we can't just turn stuff off as we could in the commercial space, since it may interfere with patient care. It takes longer to understand what's going on, so anything that could help give us a faster understanding of what's happening, why it's there, and if it's a risk to us would be helpful. We don't have any good tools right now, which is a problem.
In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I see benefits from features offered by competitors, which could enhance the Cisco experience if adapted thoughtfully.
At this moment, I am unable to comment on areas for improvement as we are just starting to work with the solution. However, I find that the complex procedure for raising support tickets is a significant drawback. Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
There is a need for improved global coverage since the service relies on the cloud provider's data centers. We are seeking more granular and global coverage to meet our demands. Modernization is needed, specifically in the enhancement of security features and functionality. Utilizing AI-oriented features is also important, considering what other vendors offer and their marketing strategies.
Cisco Secure Access have to improve the security points.