Professor - General Management and Project Management at a government with 1,001-5,000 employees
Real User
2022-01-04T21:51:32Z
Jan 4, 2022
Any kind of software has its issues and any kind of software can improve. Agiloft does not have a good user interface. It can surely improve. Usually, the users don't like its interface. However, once they understand the potential of this platform, they love it. As it is a very sophisticated solution, it's not the easiest one to use. There are other platforms that are much easier to use even though Agiloft presents itself as a low-code platform where you don't need to program. To configure a solution, for example, to create a BPM, is not that simple. They also are implementing some features based on artificial intelligence that seems to be very, very powerful, however, the price of using artificial intelligence in the systems for our reality and I'm talking about the Brazilian market - is very expensive. In practical terms, it doesn't seem to me that it is feasible to use due to the price. I don't have any information about any organization that it's using Agiloft in Brazil with artificial intelligence features. Another important feature for us that sometimes is an issue is that usually when you build your workflow you need access to a lot of documents, and these documents come in several formats. Sometimes you have Microsoft Office documents and sometimes you have PDFs. You have also many drawn files. Sometimes when you need to see the content of any file, it's very easy. You just click and it opens. However, when it comes to special kinds of files, you may have some problems integrating software that allows you to visualize what's inside the file.
Any kind of software has its issues and any kind of software can improve. Agiloft does not have a good user interface. It can surely improve. Usually, the users don't like its interface. However, once they understand the potential of this platform, they love it. As it is a very sophisticated solution, it's not the easiest one to use. There are other platforms that are much easier to use even though Agiloft presents itself as a low-code platform where you don't need to program. To configure a solution, for example, to create a BPM, is not that simple. They also are implementing some features based on artificial intelligence that seems to be very, very powerful, however, the price of using artificial intelligence in the systems for our reality and I'm talking about the Brazilian market - is very expensive. In practical terms, it doesn't seem to me that it is feasible to use due to the price. I don't have any information about any organization that it's using Agiloft in Brazil with artificial intelligence features. Another important feature for us that sometimes is an issue is that usually when you build your workflow you need access to a lot of documents, and these documents come in several formats. Sometimes you have Microsoft Office documents and sometimes you have PDFs. You have also many drawn files. Sometimes when you need to see the content of any file, it's very easy. You just click and it opens. However, when it comes to special kinds of files, you may have some problems integrating software that allows you to visualize what's inside the file.