In terms of the changes to the backend of the website, based on what I understand, it makes the adjustments while a user is on the website. It would be good there is a way for us to make some of the adjustments permanent. For instance, when a photo doesn't have an alt tag, while a user is on the page, accessiBe goes in and creates a description. If some type of report or email is sent to the website owner so that they can go in and make a permanent fix, it would be good. We can bring in a developer to make some of the changes permanent.
There's a way to customize how the button looks on your website, and that may be a little bit confusing for some people who aren't tech-savvy to use. They'd maybe need to reach out to their accessiBe representative and have them walk them through how to do it. Perhaps there could be a little more instructions on that page for how to customize the button. But it's a stretch for me to say that because I haven't had any issues. I'm just trying to think of other people out there who maybe would be a bit confused.
Primarily, the interface of managing your account needs improvement. For example, we have multiple accounts where I need to call or reach out to them manually. It can't be done with the interface.
The UI is nice but maybe there could be some more advanced layout customization within the actual widget, for adding a logo or something like that. But it's pretty darn good as it is and they have a great developer partnership program that we utilize.
Their billing could make it easier for you to cancel their service, if you need to. Right now, there is no easy way to cancel their service. You need to contact their team. It would be better if they had a user interface which allowed you to cancel online without having to contact them.
Business Management Consultant at Your Store Wizards
Consultant
Oct 29, 2020
The default installation puts the accessiBe icon on the lower right side of the screen, but a lot of products tend to default install to that location. So, on my website, I had to use the code editor to choose a different location (which was not difficult), but it added a few more minutes to the installation. Maybe the product could ask where you would like the accessiBe icon before it generates the code.
accessiBe offers an easy-to-implement, AI-driven platform for ensuring automatic compliance with ADA laws. Known for its plug-and-play setup and site customization for specific disabilities, it enhances user accessibility and reduces legal risks.accessiBe provides a comprehensive tool to enhance website accessibility, integrating features like text-to-speech and color contrast adjustments. This AI-driven solution enables 24/7 monitoring, compliance documentation, and seamless integration,...
In terms of the changes to the backend of the website, based on what I understand, it makes the adjustments while a user is on the website. It would be good there is a way for us to make some of the adjustments permanent. For instance, when a photo doesn't have an alt tag, while a user is on the page, accessiBe goes in and creates a description. If some type of report or email is sent to the website owner so that they can go in and make a permanent fix, it would be good. We can bring in a developer to make some of the changes permanent.
There's a way to customize how the button looks on your website, and that may be a little bit confusing for some people who aren't tech-savvy to use. They'd maybe need to reach out to their accessiBe representative and have them walk them through how to do it. Perhaps there could be a little more instructions on that page for how to customize the button. But it's a stretch for me to say that because I haven't had any issues. I'm just trying to think of other people out there who maybe would be a bit confused.
Primarily, the interface of managing your account needs improvement. For example, we have multiple accounts where I need to call or reach out to them manually. It can't be done with the interface.
The UI is nice but maybe there could be some more advanced layout customization within the actual widget, for adding a logo or something like that. But it's pretty darn good as it is and they have a great developer partnership program that we utilize.
Their billing could make it easier for you to cancel their service, if you need to. Right now, there is no easy way to cancel their service. You need to contact their team. It would be better if they had a user interface which allowed you to cancel online without having to contact them.
The default installation puts the accessiBe icon on the lower right side of the screen, but a lot of products tend to default install to that location. So, on my website, I had to use the code editor to choose a different location (which was not difficult), but it added a few more minutes to the installation. Maybe the product could ask where you would like the accessiBe icon before it generates the code.