Technical Lead at a government with 201-500 employees
Real User
Top 20
2023-10-20T19:29:00Z
Oct 20, 2023
To a colleague at another company who says they do not need Extended ECM because they are invested in Microsoft solutions, I would say that we too are a Microsoft shop, but there are a lot of things that are limited. Years ago, we tried to do some of the things years with SharePoint and fell flat. It just did not have enough features. It could not do all the things. Now with Teams as the front end, it is a little bit better in terms of usability, but you do not get the same capabilities, options, and extensibility that you get with OpenText products. In general, you will have to work a lot harder to do the same things, and then you are going to have gaps in terms of certain things that you cannot do. Overall, I would rate it a seven out of ten.
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees
MSP
2020-10-04T06:40:32Z
Oct 4, 2020
From my perspective, we are working with two solutions. For both IBM FileNet and OpenText ECM, I was the accountant manager and a place where you can store electronic documentation. The extra value for both solutions is adding workflow managers, similar to business process management systems. You can verify flows and sign off documents. I am not sure if I will continue to use this solution in the future. It depends on the business requirements. If somebody were to ask me which product is better, I think that both are okay and they should verify the business needs then decide which model of pricing or which performance is better for the company. I would recommend this solution, and if I am considering an enterprise solution, both Open Text ECM and IBM are the same, it depends on what the customer's needs are. I would rate Open Text ECM a nine out of ten.
Senior Manager Strategic Alliances and Customer Relations, SAP Enterprise Applications at a computer software company with 10,001+ employees
Reseller
2020-09-06T08:04:28Z
Sep 6, 2020
I would definitely recommend OpenText ECM. Where we are with GDPR and POPI at the moment, I will definitely recommend this solution. I would rate this solution an eight out of ten.
OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.
To a colleague at another company who says they do not need Extended ECM because they are invested in Microsoft solutions, I would say that we too are a Microsoft shop, but there are a lot of things that are limited. Years ago, we tried to do some of the things years with SharePoint and fell flat. It just did not have enough features. It could not do all the things. Now with Teams as the front end, it is a little bit better in terms of usability, but you do not get the same capabilities, options, and extensibility that you get with OpenText products. In general, you will have to work a lot harder to do the same things, and then you are going to have gaps in terms of certain things that you cannot do. Overall, I would rate it a seven out of ten.
Overall, I would rate OpenText Extended ECM a nine out of ten.
From my perspective, we are working with two solutions. For both IBM FileNet and OpenText ECM, I was the accountant manager and a place where you can store electronic documentation. The extra value for both solutions is adding workflow managers, similar to business process management systems. You can verify flows and sign off documents. I am not sure if I will continue to use this solution in the future. It depends on the business requirements. If somebody were to ask me which product is better, I think that both are okay and they should verify the business needs then decide which model of pricing or which performance is better for the company. I would recommend this solution, and if I am considering an enterprise solution, both Open Text ECM and IBM are the same, it depends on what the customer's needs are. I would rate Open Text ECM a nine out of ten.
I would definitely recommend OpenText ECM. Where we are with GDPR and POPI at the moment, I will definitely recommend this solution. I would rate this solution an eight out of ten.