Microsoft Dynamics AX product is an ERP solution. We provide this solution to three categories. One of them is the supply chain, one finance, and the other, retail commerce. We are implementing the supply chain through a simple warehouse model, which is finance-based. This includes the general ledger and other accounting functions. We are providing solutions for cash registers and E-commerce alongside other back-office solutions.
Flexibility with how it is used. For example, if you have a specific way of working, Dynamics AX may or may not accommodate that. Although it provides a whole solution you may have to adapt your working methods to suit the product, and not how you would like to work. Sometimes the data forms provided for specific retail applications are not adequate and do not provide enough functions as the product itself is not designed for the retail industry it is mainly designed for automotive companies and distribution companies although Microsoft tried to add a retail element into the system. The product is standardised across industries so it is not a good fit for all types of sectors.
Head of Technology at a real estate/law firm with 11-50 employees
Jan 26, 2021
There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family. Scaling is complex and is something that can be improved. In the future, I would like to see more applications.