Human Resources & Talent at a non-tech company with 51-200 employees
Dec 22, 2020
You cannot create types of candidate journeys, it doesn't have that functionality. For example, you might have a journey for a Technical Talent that is different than G&A Talent, and it doesn't allow for that. It also doesn't allow for confidentiality, if you're a candidate and then you get hired, you can see all the feedback of your colleagues. Which typically you don't want to do. You want to keep that confidential for different reasons. It has very inefficient, integration capabilities with the HRS systems. It's almost, non-existent. That's also a big problem. Their reporting is also not great. Although I would say most ATS systems are also not great in the reporting. The fact that you can't create a recruiting journey, the fact that you can't have confidentiality, the fact that it doesn't integrate with an HRS system, is really problematic as a company grows.
Its reporting feature can be improved. Reporting is currently not user friendly, and it is just complicated. If you want specific reports that aren't available within the system, then you have to pay extra. We don't use Jobvite for onboarding or payroll. They have the option, but we don't use them for onboarding or payroll. We strictly use it just for the recruiting cycle. If we did have a more comprehensive package with them, the reporting might not be so bad. One thing that kind of bothers me is the fact that you can have somebody apply to several different requisitions, and the notes don't merge together because it is requisition-focused. In other words, it is not strictly candidate-focused, which is kind of a pain sometimes. You have to go back and forth with the notes if somebody applies, or you could miss some important information.
It has a really nice scheduling feature, which is very valuable for scheduling interviews. It is an automated feature and one of my favorite things about Jobvite.
The other thing that I like about Jobvite is customer service. Their customer service is amazing, and they're constantly improving it and making it better. Jobvite also integrates with LinkedIn.