I have experience working in the education sector.
We are currently evaluating ServiceNow and JIRA Service Desk. What are the differences between the two products in terms of purchase and maintenance costs?
Thanks! I appreciate the help.
Actually in Iran we don't have copyright or intellectual property, so we can use JIRA for free. It's uncomfortable, but because we don't have any laws about copyright, we must do it. We also do this with other products, like Microsoft's for example. We usually get them free. We have no problem using the full feature set free.
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