We use ODM to set complex business rules. For instance, we deploy this solution for most of our banking customers because there are frequent changes in the policies and business rules. These are complex to manage for enterprise applications. ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible.
Objective: The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement. Before ODM, all the rules were configured on legacy systems we're transforming all this into a new set of technologies such as REST microservices, cassandra and with IBM ODM so that Business Users will be able to easily change the rules. Deployment is done on the client-side only. Business User can update rules through UI I have used it for few projects in which number of business logic rules varied from the 70 to about 1,800 rules.
The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement. I work with many customers across industries such as healthcare, insurance, finance, manufacturing and others. In every industry there are business decisions that involve complex logic. My customers are enabled to have their business teams manage this logic and to change their business rules on demand without IT involvement.
Learn what your peers think about IBM Operational Decision Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Data Manager at a transportation company with 10,001+ employees
Real User
Jun 18, 2019
ODM tell us if customers are allowed to purchase specific tickets on our carrier. It is a lot easier to make decisions using this solution. That is what it does. It is a really good product.
IBM Operational Decision Manager is a comprehensive decision automation platform that helps you discover, capture, analyze, automate and govern rules-based business decisions. Anyone can work with it―from IT to business-line leaders. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. With IBM Operational Decision Manager, your applications will continuously remain up to date and well aligned with the changing...
We use the solution to resolve complex business rules for our customers.
We use ODM to set complex business rules. For instance, we deploy this solution for most of our banking customers because there are frequent changes in the policies and business rules. These are complex to manage for enterprise applications. ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible.
My primary use case is to manage rules for the business.
Objective: The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement. Before ODM, all the rules were configured on legacy systems we're transforming all this into a new set of technologies such as REST microservices, cassandra and with IBM ODM so that Business Users will be able to easily change the rules. Deployment is done on the client-side only. Business User can update rules through UI I have used it for few projects in which number of business logic rules varied from the 70 to about 1,800 rules.
We use it for a cable company in a contract with Comcast.
The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement. I work with many customers across industries such as healthcare, insurance, finance, manufacturing and others. In every industry there are business decisions that involve complex logic. My customers are enabled to have their business teams manage this logic and to change their business rules on demand without IT involvement.
ODM tell us if customers are allowed to purchase specific tickets on our carrier. It is a lot easier to make decisions using this solution. That is what it does. It is a really good product.
We use ODM for credit evaluation, online.
To automate business decisions and allow businesses to make smarter decisions faster with a moden business friendly Web Application, the users adore.