We use Datto Cloud Continuity for backup computers for end users. We download an agent from the data web page, install it on the client’s computer, and start creating the backup image. Later, it synchronizes with the cloud for the backup process.
I have a company called The Automated Method. I don't use the tech—I recommend it to others—so I'm an influencer if you will. We have partnerships with Datto and other vendors. I have hands-on experience with solutions but I don't physically set anything up anymore.
Unemployed - previously IT Account Manager at a retailer with 10,001+ employees
Real User
Top 20
2022-03-24T17:13:54Z
Mar 24, 2022
I used it in my previous company. I was heading up sales and doing research into new solutions for a team of four on-the-ground people. We leveraged ConnectWise as our network operation center, security operation center, and help desk. We wanted to stop people from experiencing ransomware. We wanted to protect them.
Please share with the community what you think needs improvement with Datto Cloud Continuity. What are its weaknesses? What would you like to see changed in a future version?
Member of the Board of Advisors at Envite.us at a tech vendor with 11-50 employees
Jan 27, 2021
I don't have any feedback to provide in terms of features that may be lacking. Overall, it's been pretty good. They should just keep heading in the direction they are heading and continue to improve the product without falling behind on advancements in the space.
Unemployed - previously IT Account Manager at a retailer with 10,001+ employees
Mar 24, 2022
It is being improved daily, but of course, there is always room for improvement because cybersecurity changes all the time in terms of the attack factors from the different cybercriminals. At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred. Cybersecurity runs deep and long. There are a lot of different facets. There is a lot of hype about a specific zero-day attack or a specific vulnerability, such as whether it is a Microsoft operating system attack, or it is an Oracle attack, or it is a takeover of your update server. You hear all that stuff with the big breaches. At the smaller level, it's basically ignorance. So, you need a better understanding of what steps an MSP or MSSP can take to protect their clients as compared to just giving them a warning. I don't want any additional features, but I want to keep the same security-minded management and product development team in place. Datto has now become a public company. Things change when you're a public company. There are multi-levels of management, but the company was never managed that way. It was managed as a private company—a very successful private company. So, the intricacies of being public should never get in the way of the original vision of the company to be an MSP-only company providing MSPs-only solutions. I believe that there is a community of about 300,000 people who do business with Datto, and they would agree with me.
Unemployed - previously IT Account Manager at a retailer with 10,001+ employees
Mar 24, 2022
The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted.
We use Datto Cloud Continuity for backup computers for end users. We download an agent from the data web page, install it on the client’s computer, and start creating the backup image. Later, it synchronizes with the cloud for the backup process.
I have a company called The Automated Method. I don't use the tech—I recommend it to others—so I'm an influencer if you will. We have partnerships with Datto and other vendors. I have hands-on experience with solutions but I don't physically set anything up anymore.
I used it in my previous company. I was heading up sales and doing research into new solutions for a team of four on-the-ground people. We leveraged ConnectWise as our network operation center, security operation center, and help desk. We wanted to stop people from experiencing ransomware. We wanted to protect them.
The solution is primarily used for disaster recovery scenarios.