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2018-07-05T02:10:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
  • 0
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What is your experience regarding pricing and costs for Kerio Control?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

31
PeerSpot user
31 Answers
JJ
IT manager at ABITec s.r.o.
Reseller
2021-04-07T14:47:38Z
07 April 21

The price of the solution is reasonable. For additional costs, you can add on more features such as antivirus.

KN
MD at Comsque
Real User
Top 5
2020-11-27T02:37:00Z
27 November 20

The setup cost is fair especially of the Virtual Appliances. The annual licensing is easy and priced fairly.

Alex Kimondo - PeerSpot reviewer
ICT Manager at MEDS
Real User
Top 20
2020-09-17T08:05:00Z
17 September 20

Its initial cost is less as compared to other products. It becomes a bit costly when you pay for the products that you don't use. We paid for almost all the products through subscription, but we are using only a few products. We use EndPointSecurity, Kerio Connect, WebMonitor, and LanGuard. We don't use the rest of the products.

Chris Bristow - PeerSpot reviewer
Account Manager (Technical) at Redfortress Ltd
Real User
2020-09-07T05:57:00Z
07 September 20

It's too expensive. The license, in the last year or so, has gone up by over £100. We're almost being out-priced by the annual license at the minute. If we do need to change, it will be because of the annual license fee, and we will have to get a different solution.

Arie De Kruijf - PeerSpot reviewer
EMP Specialist at Global EPM BV
Real User
2020-09-03T07:49:00Z
03 September 20

Where we were using, for example, a VPN solution for 75 users, GFI has now changed the contracts to use the unlimited version, and that is a bit cheaper price-wise, compared to having 75-user account licenses. But it's pretty expensive in licensing costs, especially if you use the product longer than one or two years. The licensing costs are still high, which I don't think is reasonable for a product like this. The licensing should really be narrowed down and be at least one-tenth of the price. To give you an idea of costs, an NG500 costs about €3000, and the licensing costs are about €1400 to €1500 a year. They call it "maintenance," but they are not doing anything in terms of maintenance on my firewall. They just supply a little update and those updates really don't cover the price that they calculate for it. By comparison, if you know what a Windows 10 workstation does on your local computer, you get the updates for free and the price of the installation is something like $100, and you can use it as long as the product is supported. That's a reasonable price, and it also has security. With those licensing costs for a little firewall, it's really disturbing because people look for different solutions when the price is too high. You can't make money off of it if you need to pay almost €1500 a year just to get the updates, and those are basically firewall updates. Of course, if there is a system update, like firmware, they will implement that as well. But it doesn't match the cost of what they are doing for us with it. It doesn't explain why these licensing costs are so extremely high. As long as the product works we use it because we know the product. It's much easier to use an existing product than to swap over to a low-cost product that we are not familiar with. That is one of the reasons we use this product, but mostly because we never had a breach, which is, of course, pretty important now. Everybody has a price when it comes to security. You can use a simple Windows Firewall on a virtual machine, which costs you almost nothing. And if you put the firewall on there and use it as a router, you can also connect VPN clients to it, but you're using the Microsoft solution for that. Kerio is based on a Linux kernel, which is pretty much free and they are asking a lot of money for a firewall because it's called a firewall and it should protect you. But in fact, they cannot guarantee that nobody will ever get through your firewall. Nobody is giving that guarantee to you, and that is why it's too expensive.

Liam Bartlett - PeerSpot reviewer
IT & Installations Manager at Odyssey Gaming
Real User
2020-08-13T08:33:00Z
13 August 20

I didn't even blink at the price but I can't even remember what it cost. It was pretty reasonable. The cost was very affordable. We just ended up licensing our own because we didn't know who was going to be working remotely at the end of the day. I think anyone that had a chance to work at home, they got the license. It wasn't a factor of having to do to a view and make sure that every user absolutely needed one. It is a very affordable solution. There are no additional costs to the standard licensing that I know of. We maintain the highway that it sits on and obviously the data center space and there might be transit and costs and that sort of thing associated with it, but not with Kerio itself.

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Freddie Lewis - PeerSpot reviewer
Solutions Architect at Clockwork Solutions
Real User
2020-08-05T06:59:00Z
05 August 20

I think it is a bit on the pricey side, but it's okay. I've got 50 licenses which I think is $250 a year or something like that. It's not terrible. It's actually cheaper than what we pay for VNC. We probably could save money thereby utilizing the Kerio VPN and not VNC. For a firewall proxy solution, it's probably a bit on the higher side price-wise. We have to provide our own Hyper-V host to spin it up or buy the Kerio hardware, but otherwise, there are no other costs.

GR
ICT Consultant at D-R Consulting Pty Ltd
Consultant
2020-08-03T06:11:00Z
03 August 20

On the low-end device that I use, it has unlimited IP addresses. So, they have a subscription model where, on the higher models, you pay X dollars for 10 IP addresses. Then, if you want any more, you have to pay more on the model. On the low-end model, it has unlimited IP addresses, because if you have too many users, the thing will just slow you down and stop working. At some point, you need to say, "Okay, I've grown to a point where performance is impacted. I need to get some bigger hardware." If I get to that stage, I will possibly look at using one of the virtual appliances and putting it on some bigger hardware. It gets expensive pretty quickly if you need to purchase license packs. In the previous model, I was buying packs of five. It was concurrent: If you had 10 address licenses, then you can have as many devices as you want, but if you hit 10 devices, you hit your license limit. People will get frustrated. They do appear to be expensive, but I don't have anything to really compare that against. I've not done any market evaluation for quite some time, because my model has unlimited addresses, so I haven't had to think about that.

JG
Head of IT at Glorious Way Church
Real User
2020-08-02T08:16:00Z
02 August 20

I would encourage other people that when considering pricing, you really have to think about how important your network security is and how you're going to save time in the long run on managing your network. It's worth buying a product that's top-notch and the best quality. Your network is worth it and your employee's security is worth it.

Andy Dibble - PeerSpot reviewer
IT Manager at Flare Technologies
Real User
2020-08-02T08:16:00Z
02 August 20

Pricing depends on the requirements. The more powerful boxes, like the NG500, are more expensive on licensing terms, depending on how you license them. At the moment, the NG500 doesn't have an unlimited user option. I believe they took it away, although I might be wrong. Figure out how many users you're going to need because there's no point in configuring or licensing it for 200 users "just in case," when you might only need 50. It's obviously going to cost you four times as much. There is an option to have GFI Unlimited, which is their all-in-one licensing model, which includes Kerio Control. It works for hardware boxes as well the software virtual appliances. Depending on the number of users, it might be more beneficial to go for GFI Unlimited. It can work out cheaper.

BC
CEO at a computer software company with 1-10 employees
Real User
2020-07-15T07:11:00Z
15 July 20

The pricing is good. Our businesses have been around a long time and we've done that by not being the cheapest, but trying to be the best or one of the best. There's a lot of very good software and hardware companies out there, but a lot of them try to just undercut pricing and try to get the deal. We do not do that. We have a feeling we know what the value of our product is, if it's our own product. In a case where we have a router system, we know the value of it, we know what the value of the software licensing is for renewal and for the initial startup. We look at those things at the beginning, and we felt that Kerio was well in line. The price seems to be going up now, it hasn't gone up as bad as some of its competitors yet, but we'll keep an eye on that. Right now the pricing is valid for the product and the service they get.

Robert Allino - PeerSpot reviewer
Owner at L3GNL LLC
Real User
2020-07-15T07:11:00Z
15 July 20

Get the GFI unlimited, unless you're only going to have it at one spot. The pricing for the unlimited is a pretty good deal.

JP
President at a tech services company with 1-10 employees
Real User
2020-07-12T11:48:00Z
12 July 20

It gives us a lot. It does prove to be a very robust product for the cost. The yearly maintenance fee is a bit high for the Kerio Control Boxes. The end of life for the devices is kind of short. It seems like they're making you upgrade within a short period of time. They should at least allow five years, but it seems like they are changing their end of life to be shorter to generate revenue.

KC
General Manager at Gays Hops-n-Schnapps
Real User
2020-07-12T11:48:00Z
12 July 20

I've never seen any additional costs incurred or involved, other than the initial.

JB
IT Support at Rural Computer Consultants, Inc
Real User
2020-07-02T10:06:00Z
02 July 20

Price-wise, it's very affordable. Whether you're a smaller or larger business, whether you're five users or a couple of hundred users, the pricing is very fair. The performance of it is what determines how you want to license it because you can purchase a Kerio appliance. We try to make use out of everything because we like to keep it in one place. It has fit our business size and needs.

Hugo Van Putten - PeerSpot reviewer
Owner at Multi Level Software
Real User
2020-07-02T10:06:00Z
02 July 20

I don't think it's expensive. I'd recommend it to others.

AS
System Administrator Team Lead | Developer at a tech services company with 11-50 employees
Real User
2020-07-02T10:06:00Z
02 July 20

If you have a lot of users, the licensing can be a bit of a problem because we have a lot of customers who don't use the user feature, but we have five devices per user, and we have to extend the license every time. The fixed model of users and devices is a bit of a problem for us. We want to be able to expand it fast and not have to contact our supplier first to get a license. That takes another one or two days and the customer is waiting. It might be better if they offered a fixed monthly or yearly price instead of the user-based price. That's really keeping us from deploying with some of our smaller customers or customers that have a more dynamic user base. If they had a larger fixed price with unlimited users or devices, that would help. Now, it's five users each time. A pack of 100 or 200 users for a certain price would make it more dynamic and user-scalable.

Chris Kershner - PeerSpot reviewer
CEO at Professional Project Managers
Reseller
2020-07-02T10:06:00Z
02 July 20

I think that licensing flows pretty smoothly. Make sure that you set them up so you support them over the my.kerio.com web interface because that lets you see all of your customers.

Frank Raasveld - PeerSpot reviewer
Owner at Fr@nkonnections
Real User
2020-07-02T10:06:00Z
02 July 20

It's not a very expensive solution from my point of view. Because it is not only about buying a product, but how much time does it cost to implement the features that the product offers? I haven't found another product that is able to do the things that Kerio Control can do for the money. It is a good fit for SMBs because of its maintainability. When you want to keep your costs low, then Kerio Control is a very good solution. It's not an expensive product that is well integrated. It has a complete set of features within it that make it a very strong product. GFI has made a stupid decision regarding small office licensing. For offices where there are only three to five employees and had five years towards a five user product, they now force these customers to a 10-year user license. I really don't understand it. It's a stupid decision for the small offices who want a good solution for security because they'll probably decide to go to another product. Why should they buy something that they don't use? I don't use the Kerio hardware because they're too expensive and difficult to maintain. Kerio Control has the ability if you buy it (it's a separate option) to know malware sites. Then, they will be blocked and the user is informed.

Mark Spiteri - PeerSpot reviewer
IT Manager at JB Metropolitan Distributors
Real User
2020-06-28T08:51:00Z
28 June 20

I don't have other ones to compare the pricing to. I haven't used other solutions to know all the features they have. The price seems reasonable to me for something that does so much and works so well.

BrianCook - PeerSpot reviewer
Information Security Officer - VP at Unified Technology Solutions
Reseller
Top 5Leaderboard
2020-06-25T10:53:00Z
25 June 20

It's generally inexpensive compared to a lot of other products out there. We don't use the solution’s high-availability/failover protection. For our market, it just hasn't been something that's been worth it for the cost. Because the software can run on both the Kerio hardware as well as regular off the shelf computer hardware, we've actually just maintained a standard computer with some extra NICs in it or a microcomputer as a backup. So, if a box goes out, we just run out there, pull the backup file off the web (since it is backed up through the MyKerio portal), and push it to the box, then we can have them back up in an hour or two. We can then worry about a permanent replacement once the client is back up. The biggest advice that I could probably give people is when you buy the solution be prepared to buy a few extra licenses if you want a guest network but you don't need to go crazy. Each user license gives you one employee and five devices. In the world nowadays where everybody has a cellphone, tablet, desktop, and laptop, that's still four devices and you still get one more device per person to cover the company printers, servers, etc.

RB
Owner at a consultancy with 51-200 employees
Real User
2020-06-25T10:53:00Z
25 June 20

The licensing is a bit of an issue. People don't like to have to buy user licenses. They think they should be able to buy the box and be able to use it. Licensing is a bit old fashioned in terms of the fact that if they don't renew the license that box becomes useless. People really don't like that. Then they can't use it anymore.

Matt Gerken - PeerSpot reviewer
VP Engineering & Admin at E3 Systems
Real User
2020-06-25T10:53:00Z
25 June 20

On the licensing side, the way Kerio works, and this is what we have to tell boats, is that if you think that you're going to save some money one year by not licensing it and then next year, you're going to license it, you're going to end up paying for that back year. You're better off just keeping it up to date. Boats are really like life. People want to spend money on things that are sexy, and software licensing isn't sexy. So that's one of the things that we have to go back and let them know that it's going to work as far as the basic functions go, but the features are not going to work and their security will be vulnerable. There are no costs in addition to the standard licensing.

Owenmpk - PeerSpot reviewer
IT Support Professional at Valley IT Support, Inc
Real User
Leaderboard
2019-05-06T00:34:00Z
06 May 19

My advice is to use your own hardware and do not use theirs.

Ray Kingdon - PeerSpot reviewer
Technical Director at EVAK Technologies Limited
Real User
2019-04-25T11:03:00Z
25 April 19

The version of Kerio Control that I use is a "not for resale" unit. I get the product for free. There is an additional cost for the annual software licensing which depends on which model you have and the number of users. The Kerio Control license has a varying cost, but generally, it's around £300 a year.

RobertWright - PeerSpot reviewer
Computer Technician at a tech services company with 11-50 employees
Real User
2019-04-18T09:59:00Z
18 April 19

There is a yearly upkeep fee.

MarcoVivaldelli - PeerSpot reviewer
IT Director CEO at MARVIV SRLS
Real User
2019-03-14T11:34:00Z
14 March 19

The pricing is in-line with our expectations in terms of the quality that we get for it.

DH
General Manager at a tech services company with 51-200 employees
Real User
2019-03-10T16:43:00Z
10 March 19

It's very affordable.

it_user784197 - PeerSpot reviewer
Technical Coordinator / Pointe-Noire Branch, BUROTOP IRIS SA at BUROTOP IRIS SA
Real User
2019-02-04T08:44:00Z
04 February 19

The price is inexpensive.

TB
Owner at LOTUSCONCEPT
Real User
2019-01-22T06:22:00Z
22 January 19

Pricing is good, but the licensing took a lot of time. It was with a company in Europe and we got it with 50 users and wanted to upgrade to unlimited users. They first make it 250 users, then one or two weeks later unlimited. It took two weeks to get an unlimited license. It was strange but if you purchase with unlimited then it's no problem. You get it right away. The upgrade took a lot of time.

PeerSpot user
Chief of Technical Department at IIA Ltda
Real User
2018-07-05T02:10:00Z
05 July 18

Initial implementation costs are comparable to a similar product due to the ease of performing basic operations. The cost of the product has optional additions with very good prices. The product update is 25% of its value which is very good.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Aug 03, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 32 answers
BrianCook - PeerSpot reviewer
Information Security Officer - VP at Unified Technology Solutions
25 June 20
We use it ourselves and deploy it to our customers, which are small and medium-sized businesses. Our use cases are for both ourselves and our clients, mainly as a frontline protection for their internal networks to filter viruses and threats as well as for web filtering to ensure employees and guest networks don't access material that wouldn't be appropriate to be viewed. It's also used for remote access VPNs so remote users can access internal servers and resources, as well as site-to-site VPNs for multi-site offices to access resources located either at the main HQ headquarters or at an alternate site.
Matt Gerken - PeerSpot reviewer
VP Engineering & Admin at E3 Systems
25 June 20
Our client base is private yachts and on private yachts, we have different LAN connections, as well as different VLANs. Kerio Control allows us to maximize and control the different LAN connections, both from a performance and a financial standpoint.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Feb 02, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 28 answers
BrianCook - PeerSpot reviewer
Information Security Officer - VP at Unified Technology Solutions
25 June 20
It's generally inexpensive compared to a lot of other products out there. We don't use the solution’s high-availability/failover protection. For our market, it just hasn't been something that's been worth it for the cost. Because the software can run on both the Kerio hardware as well as regular off the shelf computer hardware, we've actually just maintained a standard computer with some extra NICs in it or a microcomputer as a backup. So, if a box goes out, we just run out there, pull the backup file off the web (since it is backed up through the MyKerio portal), and push it to the box, then we can have them back up in an hour or two. We can then worry about a permanent replacement once the client is back up. The biggest advice that I could probably give people is when you buy the solution be prepared to buy a few extra licenses if you want a guest network but you don't need to go crazy. Each user license gives you one employee and five devices. In the world nowadays where everybody has a cellphone, tablet, desktop, and laptop, that's still four devices and you still get one more device per person to cover the company printers, servers, etc.
Matt Gerken - PeerSpot reviewer
VP Engineering & Admin at E3 Systems
25 June 20
On the licensing side, the way Kerio works, and this is what we have to tell boats, is that if you think that you're going to save some money one year by not licensing it and then next year, you're going to license it, you're going to end up paying for that back year. You're better off just keeping it up to date. Boats are really like life. People want to spend money on things that are sexy, and software licensing isn't sexy. So that's one of the things that we have to go back and let them know that it's going to work as far as the basic functions go, but the features are not going to work and their security will be vulnerable. There are no costs in addition to the standard licensing.
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