2021-11-26T23:40:04Z

What do you like most about Symantec ServiceDesk?

Miriam Tover - PeerSpot reviewer
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RL
Real User
2021-11-26T23:40:04Z
Nov 26, 2021

I have found the overall features useful, it is intuitive and integrated.

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What is a help desk used for? A help desk is a tool that helps businesses organize client interactions so that they can reply and serve consumers more quickly and effectively. Help desks include tools that provide context and insight into customer experiences. They also have tools that allow you to benchmark your support team's performance, ensuring that they are truly efficient in supporting and assisting consumers. When asked to weigh in on the essential features of help desk software,...
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