2024-04-04T20:19:00Z

What do you like most about Service Creatio?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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1 Answer

HaroldBusby - PeerSpot reviewer
Real User
Top 5
2024-04-04T20:19:00Z
Apr 4, 2024
Find out what your peers are saying about Creatio, Zendesk, Freshworks and others in CRM Customer Engagement Centers. Updated: June 2024.
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CRM Customer Engagement Centers
We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
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