Customer Success Marketing Manager at a tech vendor with 501-1,000 employees
Real User
Top 10
Nov 26, 2025
I would rate Pendo an eight out of ten, where ten is perfection and five or six is acceptable, and this type of tool is certainly more than acceptable. Although it is a little pricey, it can be very valuable.I would ask potential customers about the direction of the company, who their ideal customer profile is and whether they fit into it. I would also ask them about their plans for support.
Web Analytics solutions provide businesses with insights into their website performance and user behavior.
These tools collect and analyze data from website visits, allowing companies to optimize their digital presence. Through detailed reports and dashboards, businesses can monitor key metrics, analyze user journeys, and make data-driven decisions. Popular solutions include Google Analytics, Adobe Analytics, and Matomo.
Which features are critical in Web Analytics tools?
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I would rate Pendo an eight out of ten, where ten is perfection and five or six is acceptable, and this type of tool is certainly more than acceptable. Although it is a little pricey, it can be very valuable.I would ask potential customers about the direction of the company, who their ideal customer profile is and whether they fit into it. I would also ask them about their plans for support.