Chief Operating Officer at a outsourcing company with 51-200 employees
Real User
Top 10
Feb 27, 2025
The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability. I would rate OpenText AppWorks a nine out of ten overall. I can definitely recommend it to others.
Unit Head, Enterprise Application at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Nov 11, 2024
I recommend that potential users clearly understand their needs and perform a use case analysis to see how their needs align with the solution. I'd rate the solution six out of ten.
I would strongly recommend planning to upgrade to the latest version as soon as possible and before embarking on any development work. For instance, if you're aiming to go live by the end of the year, ensure that you allocate a period of two weeks to a month for the upgrade to the latest version and thorough system testing before proceeding with the system's launch. Overall, I would rate it eight out of ten.
My company works with OpenText AppWorks which is the primary OpenText platform, in particular, a business process management platform. My company serves enterprise customers. The number of people using OpenText AppWorks depends on the client. Some clients have a few thousand users, while some have close to one thousand users of the solution. My advice to others looking into implementing OpenText AppWorks is that it's a very good BPM platform and it has a lot of BPM capabilities, but its UI needs improvement. Just recently, the OpenText AppWorks team came up with a low-code platform focused on entity modeling, but that had a lot of limitations and only works for a few, small processes, and not that much for complex processes. The UI for the solution is complex, and it would be better to go for Openpath and Angular or use another BPM engine. My rating for OpenText AppWorks is seven out of ten. My company is a partner of OpenText AppWorks that provides support and implements the solution for customers.
Learn what your peers think about OpenText Process Automation. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Chief Operating Officer at a outsourcing company with 51-200 employees
Real User
Top 10
Jun 28, 2022
Anybody who's going to adopt AppWorks should first have a clear strategy for how they want to implement BPM for their organization. Once they add that, this tool can bring quick results. I would rate AppWorks as nine out of ten.
Senior Information Systems Specialist, BRM Unit Lead at a government with 1,001-5,000 employees
Real User
Mar 17, 2021
We're just customers, however, we do have a very good relationship with Open Text. I was leading the team who's working on it. I don't have hands-on in terms of technical, from a technical point of view. I was leading the team that was using it and developing business processes that were implemented using that technology. We're doing the latest version of the solution. I don't recall the exact version number. I'd recommend the solution overall. I would rate it at an eight out of ten. We're mostly quite happy with its capabilities so far.
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and...
The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability. I would rate OpenText AppWorks a nine out of ten overall. I can definitely recommend it to others.
I recommend that potential users clearly understand their needs and perform a use case analysis to see how their needs align with the solution. I'd rate the solution six out of ten.
I rate OpenText AppWorks a nine out of ten.
Overall, I would rate it seven out of ten.
I would strongly recommend planning to upgrade to the latest version as soon as possible and before embarking on any development work. For instance, if you're aiming to go live by the end of the year, ensure that you allocate a period of two weeks to a month for the upgrade to the latest version and thorough system testing before proceeding with the system's launch. Overall, I would rate it eight out of ten.
My company works with OpenText AppWorks which is the primary OpenText platform, in particular, a business process management platform. My company serves enterprise customers. The number of people using OpenText AppWorks depends on the client. Some clients have a few thousand users, while some have close to one thousand users of the solution. My advice to others looking into implementing OpenText AppWorks is that it's a very good BPM platform and it has a lot of BPM capabilities, but its UI needs improvement. Just recently, the OpenText AppWorks team came up with a low-code platform focused on entity modeling, but that had a lot of limitations and only works for a few, small processes, and not that much for complex processes. The UI for the solution is complex, and it would be better to go for Openpath and Angular or use another BPM engine. My rating for OpenText AppWorks is seven out of ten. My company is a partner of OpenText AppWorks that provides support and implements the solution for customers.
Anybody who's going to adopt AppWorks should first have a clear strategy for how they want to implement BPM for their organization. Once they add that, this tool can bring quick results. I would rate AppWorks as nine out of ten.
I would rate this solution 8 out of 10. I would recommend this solution for those who want to start using it.
I would recommend this solution to others. I rate OpenText AppWorks a seven out of ten.
We're just customers, however, we do have a very good relationship with Open Text. I was leading the team who's working on it. I don't have hands-on in terms of technical, from a technical point of view. I was leading the team that was using it and developing business processes that were implemented using that technology. We're doing the latest version of the solution. I don't recall the exact version number. I'd recommend the solution overall. I would rate it at an eight out of ten. We're mostly quite happy with its capabilities so far.