IT Manager at a logistics company with 201-500 employees
Real User
Top 5
Jan 21, 2026
We have been using Mimecast Web Security for quite a lot of years. Regarding the analytics part you asked and what metrics are most valuable for monitoring web activities in our case, we am not dealing with the monitoring; that's our MSP who does the majority of the monitoring on our behalf. Regarding the reporting part, I have seen the original reports from Mimecast Web Security, which seem to be quite heavy in terms of information. With the MSP, we are just reviewing and discussing what is necessary. If there is a concern, that is dealt with MSP immediately rather than waiting for formal conversations. However, I think the Mimecast report is fine and easy to read. It is hard for me to say whether the installation is easy or complex, as I wasn't involved; it was done by our MSP. I am the end customer of Mimecast Web Security, not a consultant.
My recommendation to anyone currently using Mimecast is to ensure you have established a direct communication channel with Mimecast. This is crucial in case you encounter issues, service disruptions, or downtime. Relying solely on the support team might not suffice. It's advisable to have knowledge of key individuals within Mimecast whom you can contact directly to gain insights into ongoing situations. This approach is essential, as there might be situations where reaching out to specific individuals is more effective than traditional support channels. I rate the overall solution a seven out of ten.
Learn what your peers think about Mimecast Email and Collaboration Threat Protection. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity...
We have been using Mimecast Web Security for quite a lot of years. Regarding the analytics part you asked and what metrics are most valuable for monitoring web activities in our case, we am not dealing with the monitoring; that's our MSP who does the majority of the monitoring on our behalf. Regarding the reporting part, I have seen the original reports from Mimecast Web Security, which seem to be quite heavy in terms of information. With the MSP, we are just reviewing and discussing what is necessary. If there is a concern, that is dealt with MSP immediately rather than waiting for formal conversations. However, I think the Mimecast report is fine and easy to read. It is hard for me to say whether the installation is easy or complex, as I wasn't involved; it was done by our MSP. I am the end customer of Mimecast Web Security, not a consultant.
My recommendation to anyone currently using Mimecast is to ensure you have established a direct communication channel with Mimecast. This is crucial in case you encounter issues, service disruptions, or downtime. Relying solely on the support team might not suffice. It's advisable to have knowledge of key individuals within Mimecast whom you can contact directly to gain insights into ongoing situations. This approach is essential, as there might be situations where reaching out to specific individuals is more effective than traditional support channels. I rate the overall solution a seven out of ten.