When I compared various Network Monitoring Tools, I found LogicMonitor’s LM Envision platform to be the most effective one currently available on the market.
One of the things that I initially noticed about LogicMonitor was its advanced and robust consolidation capabilities. LogicMonitor has helped to consolidate the number of monitoring tools we need. We had some third-party monitoring, around four or five things, and they are all consolidated with LogicMonitor. The only exception is IBM Tivoli Workload Scheduler. We ended up integrating this via Slack.
Tuning is one of the main features of this solution that I really value. We like to make sure that only the right alerts are escalated, and that alerts are being sent to the right members, as opposed to every alert being broadcast to everybody. The escalation chains have been so helpful. Having the ability to make those sorts of customizations is simple and straightforward. You just need to create the basic entities, like who are the different people, who are the contacts, or email groups, and cover the data source and events which should be alerted.
One feature we appreciate from the back end, is the ability to allow individual users or customers to have their own APIs. Our customers are able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our tech-savvy customers.
Another benefit to using LogicMonitor has been the decrease in false-positive alarms. We had a lot of false positives before because we used a lot of VPN tunnels with other solutions. Moving to a SaaS solution and using LogicMonitor and the cloud has helped us a ton because it's improved reliability, SLAs, and uptimes. We’ve had a 70-80% decrease in false-positive alarms since switching to LogicMonitor.
Another really valuable feature is the fast reliability of the LogicMonitor dashboards. Allowing all of our customers, including the nontechnical customers, to see what is happening in their environments in a simple, friendly way has been of great value to us. We push this feature to all of our customers. That said, the dashboards are the only functional area that I can think of that could be improved. They're in need of a makeover. It would be great if there were more widgets and more types of widgets available.
I also really appreciate LogicMonitor’s integration with our ticketing managing processes. If we have a number of alerts for a particular device in a period of time, it will create a problem ticket in the ticketing system and attach the associated incident tickets, which keeps everything consolidated within one ticket. This helps us drastically. Also, we know when tickets have gone down or cleared. The platform is not repeatedly opening and creating tickets for every single failed poll.
This solution enables me to be proactive in resolving and preventing issues because of its anomaly detection. Using the anomaly detection tool, I can compare current stats against stats from a week or a month ago to see if what I’m exploring is something truly out of the norm. The visualizations are really powerful and helpful in helping to see what is happening day-to-day in my customers’ network so that I can fine-tune my alerts based on what is their actual norm.
Ultimately, I believe that LogicMonitor will empower you to take control of data onboarding and exploration across infrastructure, apps, and IT stacks.
We made the choice to drop SolarWinds after the breach. This led to a search for a replacement tool that could handle all the strange cases of monitoring network gear from different vendors.
After a demo and then trial, we picked LogicMonitor. It has an active user community to assist with strange vendors and the company as a whole responds quickly to questions about how to make certain parts work.
We have many hospitals where we monitor all the network gear that is deployed. This has required us to further tune the alerts such that if a WAN link goes out, we do not get an alert that all the devices inside that hospital have also gone down. They just are not reachable at the moment.
We have deployed collectors at some of the hospitals as we have expanded to more than just network devices. Adding all the printers and keeping track of their tonner usage. One Hospital added alert wordage to let them know the actual tonner model required. That saved many hours of productivity for them.
I would highly recommend LogicMonitor if you have a need and don't build your own. I've done my own build and while it is educational, at the end of the day, you need to be using that data more than you need to be gathering the data.
CTO at NATIONAL MOTOR FREIGHT TRAFFIC ASSOCIATION INC
User
Jun 3, 2022
Yes.
My team and I are in the process of implementing it now. I also implemented it at my previous company. In both cases, we looked at multiple vendors, had demos, and some hands-on time.
We looked at our requirements versus the various products, and we looked at price and options. We decided to have a trial of LogicMonitor and build out live test cases to see if the product would meet our expectations or not. At the end of the trial, we evaluated the product and our implementation.
We chose to proceed with the selection and implementation of the product.
Most of the monitor tools are good but more important is the presentation of the dashboard and the explanation of the events.
If you don't have knowledge of the events, a simple example:
I have a 10 TB disk and only 19 % is free. Most of the tools will give an alert but you still have a lot of space, but how fast can you clean it and how fast is it putting more data on the disk. Logic Monitoring is fine but if you don't understand this kind of thing it will not help you.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking...
When I compared various Network Monitoring Tools, I found LogicMonitor’s LM Envision platform to be the most effective one currently available on the market.
One of the things that I initially noticed about LogicMonitor was its advanced and robust consolidation capabilities. LogicMonitor has helped to consolidate the number of monitoring tools we need. We had some third-party monitoring, around four or five things, and they are all consolidated with LogicMonitor. The only exception is IBM Tivoli Workload Scheduler. We ended up integrating this via Slack.
Tuning is one of the main features of this solution that I really value. We like to make sure that only the right alerts are escalated, and that alerts are being sent to the right members, as opposed to every alert being broadcast to everybody. The escalation chains have been so helpful. Having the ability to make those sorts of customizations is simple and straightforward. You just need to create the basic entities, like who are the different people, who are the contacts, or email groups, and cover the data source and events which should be alerted.
One feature we appreciate from the back end, is the ability to allow individual users or customers to have their own APIs. Our customers are able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our tech-savvy customers.
Another benefit to using LogicMonitor has been the decrease in false-positive alarms. We had a lot of false positives before because we used a lot of VPN tunnels with other solutions. Moving to a SaaS solution and using LogicMonitor and the cloud has helped us a ton because it's improved reliability, SLAs, and uptimes. We’ve had a 70-80% decrease in false-positive alarms since switching to LogicMonitor.
Another really valuable feature is the fast reliability of the LogicMonitor dashboards. Allowing all of our customers, including the nontechnical customers, to see what is happening in their environments in a simple, friendly way has been of great value to us. We push this feature to all of our customers. That said, the dashboards are the only functional area that I can think of that could be improved. They're in need of a makeover. It would be great if there were more widgets and more types of widgets available.
I also really appreciate LogicMonitor’s integration with our ticketing managing processes. If we have a number of alerts for a particular device in a period of time, it will create a problem ticket in the ticketing system and attach the associated incident tickets, which keeps everything consolidated within one ticket. This helps us drastically. Also, we know when tickets have gone down or cleared. The platform is not repeatedly opening and creating tickets for every single failed poll.
This solution enables me to be proactive in resolving and preventing issues because of its anomaly detection. Using the anomaly detection tool, I can compare current stats against stats from a week or a month ago to see if what I’m exploring is something truly out of the norm. The visualizations are really powerful and helpful in helping to see what is happening day-to-day in my customers’ network so that I can fine-tune my alerts based on what is their actual norm.
Ultimately, I believe that LogicMonitor will empower you to take control of data onboarding and exploration across infrastructure, apps, and IT stacks.
We made the choice to drop SolarWinds after the breach. This led to a search for a replacement tool that could handle all the strange cases of monitoring network gear from different vendors.
After a demo and then trial, we picked LogicMonitor. It has an active user community to assist with strange vendors and the company as a whole responds quickly to questions about how to make certain parts work.
We have many hospitals where we monitor all the network gear that is deployed. This has required us to further tune the alerts such that if a WAN link goes out, we do not get an alert that all the devices inside that hospital have also gone down. They just are not reachable at the moment.
We have deployed collectors at some of the hospitals as we have expanded to more than just network devices. Adding all the printers and keeping track of their tonner usage. One Hospital added alert wordage to let them know the actual tonner model required. That saved many hours of productivity for them.
I would highly recommend LogicMonitor if you have a need and don't build your own. I've done my own build and while it is educational, at the end of the day, you need to be using that data more than you need to be gathering the data.
Yes.
My team and I are in the process of implementing it now. I also implemented it at my previous company. In both cases, we looked at multiple vendors, had demos, and some hands-on time.
We looked at our requirements versus the various products, and we looked at price and options. We decided to have a trial of LogicMonitor and build out live test cases to see if the product would meet our expectations or not. At the end of the trial, we evaluated the product and our implementation.
We chose to proceed with the selection and implementation of the product.
Most of the monitor tools are good but more important is the presentation of the dashboard and the explanation of the events.
If you don't have knowledge of the events, a simple example:
I have a 10 TB disk and only 19 % is free. Most of the tools will give an alert but you still have a lot of space, but how fast can you clean it and how fast is it putting more data on the disk. Logic Monitoring is fine but if you don't understand this kind of thing it will not help you.