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Zscaler Cloud IPS OverviewUNIXBusinessApplication

Zscaler Cloud IPS is #17 ranked solution in top Intrusion Detection and Prevention Software. PeerSpot users give Zscaler Cloud IPS an average rating of 8 out of 10. Zscaler Cloud IPS is most commonly compared to Darktrace: Zscaler Cloud IPS vs Darktrace. The top industry researching this solution are professionals from a comms service provider, accounting for 26% of all views.
What is Zscaler Cloud IPS?

Zscaler Cloud IPS enables you to have all threat and alert data in one place. Full user, file and app context is available. Streaming to a SIEM allows further integration into the SOC ecosystem.

The Zscaler Threat Library allows administrators and SOC personnel to drill down on IPS alerts to perform in-depth analysis of threat data within their installation. Search by vulnerability, category or keyword

For more details: https://www.zscaler.com/produc...

Buyer's Guide

Download the Intrusion Detection and Prevention Software (IDPS) Buyer's Guide including reviews and more. Updated: January 2022

Zscaler Cloud IPS Customers

Zenith Live, Azure, Carlsberg Group

Zscaler Cloud IPS Video

Zscaler Cloud IPS Pricing Advice

What users are saying about Zscaler Cloud IPS pricing:
"Zscaler has so far been solely responsible for all the sales we have done with it, so it would be more suited than us to address any issues concerning the pricing."

Zscaler Cloud IPS Reviews

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Chief Platform Officer at a comms service provider with 51-200 employees
Real User
Top 20
An easily installable solution for providing secure internet access
Pros and Cons
  • "The initial setup is straightforward and easy in comparison with other solutions."
  • "When it comes to scalability, the IPsec could be improved."

What is our primary use case?

We primarily use the solution for offering local secure internet access, such as those involving IPsec or GRE tunnels from site to the Zscaler. The security operation people running the policies and activating the different features provide insight into what is going on within the Zscaler solution. 

What is most valuable?

IPS is more geared towards providing users access to the public internet, not those involving typical use cases which are cloud-or-SaaS-based. When it comes to user access to the World Wide Web, combined IDS/IPS does make sense. We provide access for this kind of traffic. This is primarily important for inbound traffic. 

What needs improvement?

The ZPA solution is private access. The focus is not so much on the iPad as on the ZPA. Certain clients have voiced concerns about having a device in the data center and the control plane directly leading to the cloud. They would prefer a solution without the tunnel and without an active device of a cloud provider in their data center, meaning their DMZ, which would require access to the private data center applications from the remote users.

When it comes to scalability, the IPsec could be improved. The GRE tunnel, obviously, supports a high amount and high bandwidth. In contrast, the IPsec still comes with limitations, particularly based on the access gateway side of Zscaler. 

For how long have I used the solution?

We have been using Zscaler Cloud IPS for the past three or four years. 

What do I think about the stability of the solution?

We have not encountered any compalaints of note concerning the stability, but this is also due to us always using the secondary data center, a backup data center. This allows us to go for the second one if the first is not reachable. 

How are customer service and technical support?

We use the Zscaler team and do not directly offer support. We have not required support. 

How was the initial setup?

The initial setup is straightforward and easy in comparison with other solutions. We are talking about security, not switching on a TV. Things are not self explanatory and a certain amount of knowledge is required.

What's my experience with pricing, setup cost, and licensing?

Zscaler has so far been solely responsible for all the sales we have done with it, so it would be more suited than us to address any issues concerning the pricing. 

I have no knowledge of how much a Cloud IPS portion costs on a monthly or yearly basis. 

What other advice do I have?

Secondary backups are a common practice. We, of course, are using Zscaler. As we have an API to their cloud environment, we have it automated there.

I rate Zscaler Cloud IPS as a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Network Engineer at a financial services firm with 5,001-10,000 employees
Real User
Integration is seamless, and it simplifies user management access

What is our primary use case?

We are running multiple production environments there, so that's pretty much it.

How has it helped my organization?

Cloud IPS integration is seamless, and it uses a Zero Trust model. It also simplifies overall user access management.

For how long have I used the solution?

Two years, perhaps.

What do I think about the stability of the solution?

I've had no issues. Cloud IPS is running very well.

How are customer service and support?

Zscaler tech support is very good.

Which solution did I use previously and why did I switch?

We used Cisco Umbrella but switched to Zscaler.

How was the initial setup?

It was straightforward.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs to scale…

What is our primary use case?

We are running multiple production environments there, so that's pretty much it.

How has it helped my organization?

Cloud IPS integration is seamless, and it uses a Zero Trust model. It also simplifies overall user access management.

For how long have I used the solution?

Two years, perhaps.

What do I think about the stability of the solution?

I've had no issues. Cloud IPS is running very well.

How are customer service and support?

Zscaler tech support is very good.

Which solution did I use previously and why did I switch?

We used Cisco Umbrella but switched to Zscaler.

How was the initial setup?

It was straightforward.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs to scale up. 

What other advice do I have?

I rate Zscaler Cloud IPS eight out of 10.  It's a good solution. There is always room for improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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