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Pros & Cons summary

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Prominent pros & cons

PROS

Initial setup is straightforward and easy compared to others.
Cloud IPS integration is seamless and uses a Zero Trust model.
Zscaler allows separation between cloud applications and URL filtering.
Users can bypass Microsoft Office 365 without manually adding URLs.
Complete SSL inspection is considered the most valuable feature.

CONS

Zscaler Cloud IPS could improve its scalability, particularly with IPsec.
Issues have occurred due to connection edge nodes going down, suggesting a lack of scalability to meet demand in some areas.
Sharing IP addresses with other companies has presented challenges.
The free access given for a year is too limited; increasing file size with shorter access duration could be more beneficial.
There is always room for improvement.
 

Zscaler Cloud IPS Pros review quotes

reviewer1524513 - PeerSpot reviewer
Chief Platform Officer at a comms service provider with 51-200 employees
Aug 19, 2021
The initial setup is straightforward and easy in comparison with other solutions.
reviewer1230783 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Nov 9, 2021
Cloud IPS integration is seamless, and it uses a Zero Trust model. It also simplifies overall user access management.
Atdhe Zyhranaj - PeerSpot reviewer
Network Security Consultant at NSCON Network Services & Consulting GmbH
May 29, 2022
The best feature is that Zscaler allows for a separation between cloud applications and URL filtering. For example, under the cloud application segment, I can bypass Microsoft Office 365 without the need to add URLs manually. It's one click, so that's handy.
Find out what your peers are saying about Zscaler, Darktrace, Palo Alto Networks and others in Intrusion Detection and Prevention Software (IDPS). Updated: December 2025.
879,310 professionals have used our research since 2012.
Boubker KASTOUNI - PeerSpot reviewer
Systems and Network Operations Manager at France Médias Monde at FRANCE MEDIAS MONDE
Jul 19, 2023
The initial setup process is easy.
Utpal Sinha - PeerSpot reviewer
Sr Network Engineer at Momentive
Sep 25, 2023
The product's most valuable feature is complete SSL inspection.
 

Zscaler Cloud IPS Cons review quotes

reviewer1524513 - PeerSpot reviewer
Chief Platform Officer at a comms service provider with 51-200 employees
Aug 19, 2021
When it comes to scalability, the IPsec could be improved.
reviewer1230783 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Nov 9, 2021
There is always room for improvement.
Atdhe Zyhranaj - PeerSpot reviewer
Network Security Consultant at NSCON Network Services & Consulting GmbH
May 29, 2022
We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve.
Find out what your peers are saying about Zscaler, Darktrace, Palo Alto Networks and others in Intrusion Detection and Prevention Software (IDPS). Updated: December 2025.
879,310 professionals have used our research since 2012.
Boubker KASTOUNI - PeerSpot reviewer
Systems and Network Operations Manager at France Médias Monde at FRANCE MEDIAS MONDE
Jul 19, 2023
We encounter issues sharing IP addresses with other companies using the software.
Utpal Sinha - PeerSpot reviewer
Sr Network Engineer at Momentive
Sep 25, 2023
They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product.