Administrator at a financial services firm with 10,001+ employees
Real User
Top 10
Stable solution that gives great performance
Pros and Cons
  • "Doesn't consume resources or affect the computer performance at all."
  • "Reporting system could be improved."

What is our primary use case?

My primary use cases were protecting against computer infections like viruses or malware files, applying policies to the end-user, and blocking websites or applications from running through the admin console.

How has it helped my organization?

The number of customers complaining about their computers becoming infected has dropped since we started using Webroot.

What is most valuable?

The most valuable feature is the software's performance.

What needs improvement?

Areas for improvement would be the reporting system in the admin console. In the next release, I would like them to add features to run comments or take remote control to the admin control and also features to be installed on mobile devices.

Buyer's Guide
Webroot Business Endpoint Protection
November 2022
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,465 professionals have used our research since 2012.

For how long have I used the solution?

I used this solution for five years.

What do I think about the stability of the solution?

This solution is very stable, we haven't faced any problems while using it. The software runs in the background and doesn't consume resources or affect the computer performance at all. It also continuously and automatically updates itself.

What do I think about the scalability of the solution?

There's no problem with scaling this product.

How are customer service and support?

Webroot's technical support is fine - they reply quickly to tickets and emails, but it would be better if they added a live chat so problems could be checked on the spot rather than waiting for a response to a ticket or email.

How was the initial setup?

The initial setup was very easy and didn't take a long time.

What other advice do I have?

This is a great solution - it helped us a lot without business and improved the security we're offering to our customers. I would give this solution a score of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Managing Director at ITS Technology Solution Pvt. Ltd.
Real User
Top 5
Reliable, simple to use, and scalable

What is our primary use case?

We have servers on the cloud and we have different use cases for Webroot Business Endpoint Protection.

What is most valuable?

The solution is very simple and straightforward to use.

For how long have I used the solution?

I have been using Webroot Business Endpoint Protection for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Webroot Business Endpoint Protection has been scalable in my experience.

We have approximately 15 people using the solution in my organization. If we add more users we will evaluate if we need to increase usage.

How are customer service and support?

We have our own technical team and we have not needed to contact the support for Webroot Business Endpoint Protection.

Which solution did I use previously and why did I switch?

We have used other antivirus solutions in the past before using Webroot Business Endpoint Protection.

How was the initial setup?

The installation has been straightforward and it took a few minutes.

What about the implementation team?

We did the implementation of the solution with help from consultants.

What's my experience with pricing, setup cost, and licensing?

We are on an annual subscription for the use of Webroot Business Endpoint Protection.

What other advice do I have?

I rate Webroot Business Endpoint Protection an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Webroot Business Endpoint Protection
November 2022
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,465 professionals have used our research since 2012.
Managing Partner at a tech services company with 11-50 employees
Real User
Top 20
A light, stable, and relatively cheap solution that can be installed on a machine that already has an antivirus

What is our primary use case?

Our customers use it for protection. It is deployed on most user machines, and the servers are in the cloud.

What is most valuable?

It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution.

What needs improvement?

Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. 

It could also have some sort of RMN.

For how long have I used the solution?

I have been using this solution for six or seven years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easy to scale. There are no problems.

How are customer service and technical support?

I didn't use their technical support much.

How was the initial setup?

Its initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

It is relatively cheap.

What other advice do I have?

I would rate Webroot Business Endpoint Protection an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner & CEO at a comms service provider with 1-10 employees
Real User
Top 10
Easy to use, flexible solution at a good and stable price

What is our primary use case?

We are using Webroot Business Endpoint Protection as an antivirus. 

What is most valuable?

Webroot Business Endpoint Protection is easy to use, stable, flexible, and the performance is great. It also has a good price. 

What needs improvement?

There should be a Webroot Business Endpoint Protection mobile app. 

For how long have I used the solution?

We have been using Webroot Business Endpoint Protection for five years. 

What do I think about the stability of the solution?

Webroot Business Endpoint Protection is stable. 

What do I think about the scalability of the solution?

Webroot Business Endpoint Protection is scalable. 

How are customer service and technical support?

We have not had to contact technical support. 

How was the initial setup?

The initial setup was straightforward. It took five minutes. I installed the solution myself.

What about the implementation team?

We deployed Webroot Business Endpoint Protection with external help. The process took about an hour. 

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the pricing. It is good and stable. 

What other advice do I have?

I recommend this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Webroot Business Endpoint Protection Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
Buyer's Guide
Download our free Webroot Business Endpoint Protection Report and get advice and tips from experienced pros sharing their opinions.