Elevate your citizen engagement by transforming your service delivery with our cloud solutions. Leverage digital, self-service, and traditional service channels to deliver services beyond expectations. Boost efficiency and reduce costs through integrated services. Improve agent performance and employee satisfaction.
| Product | Mindshare (%) |
|---|---|
| Verint Citizen Engagement | 1.1% |
| Microsoft Dynamics CRM | 25.9% |
| SAP CRM | 22.3% |
| Other | 50.7% |
Verint Citizen Engagement was previously known as KANA LAGAN, Verint Case Management Professional.
City of Winnipeg, City of Fort Wayne
We have not yet collected reviews for Verint Citizen Engagement. Share your experience with PeerSpot's community.
Share a review
