Our major use case is to run container applications and services, APIs.
What is our primary use case?
What is most valuable?
Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages is easy to learn, which is my favorite part about it, as the commands are very easy. It is easy for us to manage with Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages; the commands are easy, and we understand it easily. Automatic updates in Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages help to maintain our system security. It is easy to customize.
What needs improvement?
There are a few applications that are not easy to deploy on Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages, so we need to have some workarounds for that. For example, certain applications are not available in Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages repository, so we need to pull them from other repositories where they are available. Compatibility could be an area for improvement, as certain applications are not easy to deploy.
For how long have I used the solution?
The version is a new one now, but I started working on Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages almost 10 years ago.
What do I think about the scalability of the solution?
It is easy to scale up and scale down.
How are customer service and support?
I communicate with the forums as all the resources are available online. The resources that can be found online are sufficient to resolve the problems.
Which solution did I use previously and why did I switch?
It is a totally different area; we cannot compare Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages to Windows as they do different jobs.
How was the initial setup?
It is easy to install Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages 20.
What about the implementation team?
We are also partners with cloud providers such as AWS, as we have our test environment on the on-premises environment and the production on AWS.
What was our ROI?
We are going with the free version, open source, for Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages.
What's my experience with pricing, setup cost, and licensing?
We are going with the open source version and are not purchasing Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages.
Which other solutions did I evaluate?
For containers, I would recommend a Linux solution.
What other advice do I have?
It is important that Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages has long-term support for mission-critical operations, because there are applications which need to be updated if we are going with a newer version. I do not see areas for improvement in Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages because it satisfies our requirements. Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages is 99% stable and reliable. It is not our primary OS; we are using it for specific services for containers and specific services. We have also introduced AI into the platform. For example, if an updated version of Redis is available, that updated version will not be available in Ubuntu 20 (Ubuntu 20.04 LTS) (ARM) | Support by SupportedImages repository. In that case, we have to pull it directly from the Redis servers and install it manually for it to work for us. I give this product a rating of 9.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)


