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Trellix Endpoint Security Platform pros and cons

Vendor: Trellix
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trellix Endpoint Security Platform offers robust access protection, addressing major concerns in prevention and providing application control and user access control within its access protection features.
Its protection capabilities include advanced threat prevention, DNS threat prevention, and endpoint security, making it a proven defense against various ransomware and attacks.
Trellix Endpoint Security Platform integrates well with most SIEM and data classification solutions, enhancing user protection and organizational security.
The dashboard provides a comprehensive view of security management, allowing prompt isolation of host machines directly from the console in response to alerts.
The ATP solution in Trellix Endpoint Security Platform delivers advanced threat prevention, setting a strong defense against zero-day and malware threats.

CONS

Trellix Endpoint Security Platform needs improvement in resource consumption, as it consumes high levels of CPU and memory.
There is feedback that indicates technical support requires enhancement, citing slow responses and unsatisfactory explanations.
Installation issues can occur, with complexity and unexpected errors noted during setup processes.
Users have reported that malware detection could improve, with suggestions for enhanced signature updates and reduced false positives.
Pricing is mentioned as an area for improvement, with notes on high costs compared to competitors.
 

Trellix Endpoint Security Platform Pros review quotes

PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Mar 5, 2026
The biggest advantage of Trellix Endpoint Security Platform is the ATP solution, which provides advanced threat prevention.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Nov 17, 2025
Trellix Endpoint Security Platform has positively impacted our organization with strong protection against malware and ransomware, greatly improving our ability to detect and block threats in real time, and features like ATP and Exploit Prevention help reduce malware and zero-day attacks.
TV
Sr Investigation Specialist at Ifood
May 8, 2026
Daily, we had a thousand attempts of data leakage, and we could prevent many situations.
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,467 professionals have used our research since 2012.
YO
IT Infrastructure Engineer
May 8, 2026
It is awesome working with Trellix Endpoint Security Platform every time and every day; it makes work seamless, faster, and saves time.
reviewer2837076 - PeerSpot reviewer
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
May 8, 2026
The timeline monitoring specifically helps me in my day-to-day work because it definitely makes the investigation faster for us.
VK
VP - Cyber Security at Olam International
May 13, 2025
The compatibility with a variety of laptops is our biggest advantage.
reviewer2837028 - PeerSpot reviewer
Account Manager at a tech vendor with 201-500 employees
May 8, 2026
The best features Trellix Endpoint Security Platform offers are the advanced capabilities of their management platform and the effectiveness of the various configuration settings that can be applied, which for specific customers is really useful to have.
Abdullah Al Hadi - PeerSpot reviewer
Information Security Engineer at Nhq Distribution Ltd
Apr 15, 2025
The most valuable feature of Trellix Endpoint Security is its extensive customization capability, which allows me to create and deploy policies autonomously, suiting my individual needs.
HameedAhmed - PeerSpot reviewer
Joint Director at PAA
Feb 27, 2025
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
KS
Technical Associate at VSecure Networks
May 15, 2025
My total rating for Trellix Endpoint Security (ENS) is a ten out of ten.
 

Trellix Endpoint Security Platform Cons review quotes

PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Mar 5, 2026
There is a need to enhance the expertise of the support portal and support engineers for Trellix Endpoint Security Platform, but overall, everything else is acceptable.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Nov 17, 2025
I give it a seven because in today's scenario, the portal is complicated to handle.
TV
Sr Investigation Specialist at Ifood
May 8, 2026
We experienced a situation where Outlook was updated to the latest version, and we could not see some documents passing through this application because we had to wait a long time for an update from Trellix.
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,467 professionals have used our research since 2012.
YO
IT Infrastructure Engineer
May 8, 2026
What could be better is the performance impact on some machines and the complexity of configuration.
reviewer2837076 - PeerSpot reviewer
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
May 8, 2026
The customer support is the worst part of Trellix Endpoint Security Platform. They do not support, they do not reply on time, and they take a lot of time when they have a ticket open.
VK
VP - Cyber Security at Olam International
May 13, 2025
The main area for improvement is the integration with Microsoft Windows Hello, which includes Face ID or fingerprint-based authentication. Currently, they don't support either, so users have to type in the username and password.
reviewer2837028 - PeerSpot reviewer
Account Manager at a tech vendor with 201-500 employees
May 8, 2026
Trellix Endpoint Security Platform needs to sort out their issues with the organization and outreach to clients to improve their platform because they have been lagging behind.
Abdullah Al Hadi - PeerSpot reviewer
Information Security Engineer at Nhq Distribution Ltd
Apr 15, 2025
There are a few areas where Trellix Endpoint Security can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems.
HameedAhmed - PeerSpot reviewer
Joint Director at PAA
Feb 27, 2025
Trellix Endpoint Security needs some improvement in the dashboards. Artificial intelligence also requires improvement to further enhance the product.
KS
Technical Associate at VSecure Networks
May 15, 2025
Some customers feel that the Trellix Endpoint Security (ENS) agent consumes more memory and resources in their environment, which is a major issue we are facing.