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Thycotic Password Reset Server OverviewUNIXBusinessApplication

Thycotic Password Reset Server is #15 ranked solution in top Enterprise Password Managers. PeerSpot users give Thycotic Password Reset Server an average rating of 8 out of 10. Thycotic Password Reset Server is most commonly compared to Microsoft Azure Key Vault: Thycotic Password Reset Server vs Microsoft Azure Key Vault. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
What is Thycotic Password Reset Server?

Thycotic Password Reset Server simplifies end-user password management. By allowing employees to reset their forgotten Active Directory passwords directly from the web portal or Windows login screen, Password Reset Server can drastically cut help desk calls, reduce costs, and improve staff productivity.

Calls to the help desk for password resets can reach up to 50%. Password Reset Server automates Active Directory password resets to free up IT help desk staff from time-consuming, inefficient processes and gets employees back to work.

Buyer's Guide

Download the Enterprise Password Managers Buyer's Guide including reviews and more. Updated: January 2022

Thycotic Password Reset Server Customers

BAE Systems, Microsoft Game Studios, Adobe, USDA, Honda, Back United, Garmin, Activision, NATO, NPR, Vistaprint, HubSpot, Kellogg's, AT&T, Kaplan Medical, AAA, Netflix, De Beers

Thycotic Password Reset Server Video

Thycotic Password Reset Server Pricing Advice

What users are saying about Thycotic Password Reset Server pricing:
"They are priced quite well."

Thycotic Password Reset Server Reviews

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IrmaShattuck
Program Manager at a recruiting/HR firm with 5,001-10,000 employees
Real User
Top 20
A straightforward setup
Pros and Cons
  • "The solution's stability is flawless."
  • "As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned."

What is our primary use case?

We recently had to reset every company password globally, which I am in the process of undertaking at the moment. 

It seems to be working well for us. While we did encounter several glitches, I believe this owed itself to the solution not having been fully deployed, even though they owned it for some time. We have since deployed it fully and are learning as we go, especially as concerns the various international laws, such as the GDPR. Yet, it works well for us. 

What needs improvement?

We recently had to do a global reset of every company password, something we are still in the process of doing. While we had a few glitches, this likely attributes itself to them not having fully deployed, even as they owned the solution for a while. Now that we have done so, we find ourselves to be learning as we go, especially as concerns the various international laws, such as the GDPR. This said, it works well for us. 

As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned. 

The initial setup was very straightforward for us. However, as it would not deploy easily with our 2019 servers, we were forced to make a few code changes. It continued to deploy for 2012, something I found to be odd, but started working flawlessly only after I made a few code changes. 

My only negative thing to say about Thycotic would involve the servicing not having been written for 2019.

For how long have I used the solution?

I have, perhaps, a year-and-a-half worth of experience with Thycotic Password Reset Server. 

What do I think about the stability of the solution?

As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned.

This said, the solution's stability is flawless. It's very stable.

How are customer service and support?

We have had dealings with technical support, but have not encountered any problems with them. They helped walk us through so many things that we simply did not know. My only negative thing to say about Thycotic would involve the servicing not having been written for 2019. 

Which solution did I use previously and why did I switch?

I did a PLC with them while at IQVIA, but when I came over to CNHI, they actually owned 400-license, so I went ahead with its implementation.

We are trying to capture feedback with CyberArk, as well. 

I started my certifications in CyberArk, but I deal with identity and access management. 

As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned. I would likely rate it as a ten, but one tends to stick with what he knows. 

How was the initial setup?

The initial setup was very straightforward for us. Since it would not deploy easily with our 2019 servers, we were forced to make a few code changes. It continued to deploy for 2012, something I found to be odd, but, once I went in and made some code changes, it worked flawlessly. It took us about two days to work through this, but we got it done. 

It seems to be working well for us. While we did encounter several glitches, I believe this owed itself to the solution not having been fully deployed, even though they owned it for some time. We have since deployed it fully and are learning as we go, especially as concerns the various international laws, such as the GDPR. Yet, it works well for us.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the licensing costs, as they already owned everything but had not put it in the infrastructure. I am simply unaware at the moment, but will find out, as I am the director of the area. 

What other advice do I have?

At present, the solution is a hybrid, but we plan to put it totally in the cloud. 

I rate Thycotic Password Reset Server as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Analyst at a computer software company with 5,001-10,000 employees
Real User
Top 20
Secure, priced well, and has good support, but the integration could be improved
Pros and Cons
  • "The most valuable feature of this solution is that it provides us with a secure way of managing passwords."
  • "I would like to see improvement with the integration with Azure Active Directory. This would mean that we can have support on multiple platforms such as Windows, Linux, and Mac."

What is our primary use case?

I'm working in India in a private IT firm and we are working as a consultant for Thycotic, and Azure Development.

What is most valuable?

The most valuable feature of this solution is that it provides us with a secure way of managing passwords. 

I also like the integration with the Active Directory of the Windows platform. It is really good.

Thycotic has a roadmap for moving to the cloud. The cloud version is also really good.

What needs improvement?

It would be helpful to have integration with various platforms, such as Azure Active Directory on multiple platforms. Adding this type of feature can add to Password Reset Server.

I would like to see improvement with the integration with Azure Active Directory. This would mean that we can have support on multiple platforms such as Windows, Linux, and Mac.

Currently, it is a standalone application, but if it could be combined with other Thycotic products, it would be a good on-premises, as one platform. It would be altogether a very good package.

For how long have I used the solution?

I have been working with Thycotic Password Reset Server for approximately one year.

What do I think about the stability of the solution?

This solution is stable.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

They are priced quite well.

What other advice do I have?

I would rate Thycotic Password Reset Server a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Find out what your peers are saying about Thycotic, ManageEngine, CyberArk and others in Enterprise Password Managers. Updated: January 2022.
565,304 professionals have used our research since 2012.
Principal Solutions Architect at a computer software company with 51-200 employees
Reseller
Top 10
Offers a good zero trust piece

What is our primary use case?

We use the most updated version.  One of our customers wanted automation in respect of the solution. 

What is most valuable?

I really like the zero trust piece. 

What needs improvement?

The initial setup and deployment can be cumbersome.

For how long have I used the solution?

I have been using Thycotic Password Reset Server for about a year.

How are customer service and technical support?

Nothing about technical support gave me room for pause. 

How was the initial setup?

The initial setup and deployment could be simplified.

What's my experience with pricing, setup cost, and licensing?

I do not have knowledge about costs or fees. 

Which other solutions did I evaluate?

When making a decision about which solution to purchase, it…

What is our primary use case?

We use the most updated version. 

One of our customers wanted automation in respect of the solution. 

What is most valuable?

I really like the zero trust piece. 

What needs improvement?

The initial setup and deployment can be cumbersome.

For how long have I used the solution?

I have been using Thycotic Password Reset Server for about a year.

How are customer service and technical support?

Nothing about technical support gave me room for pause. 

How was the initial setup?

The initial setup and deployment could be simplified.

What's my experience with pricing, setup cost, and licensing?

I do not have knowledge about costs or fees. 

Which other solutions did I evaluate?

When making a decision about which solution to purchase, it often comes down to a choice between Thycotic and CyberArk. The cost and features one gets with the latter provides a little more value and saves money in the process, although the former is somewhat easier to deploy and to get up and running. 

What other advice do I have?

I rate Thycotic Password Reset Server as a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Buyer's Guide
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