Delinea Secret Server Reviews

I use Delinea Secret Server for demonstration purposes while talking to clients, for internet access management, and user monitoring.

I like that it's user-friendly.

Support could be better. I have heard about a lot of problems in the Bangladesh market. People are saying that there are support issues. So, Delinea should focus on support and services.

I have been using Delinea Secret Server for one or two months.

Delinea Secret Server is a stable solution.

Delinea Secret Server is a scalable solution.

Technical support could be better. The support centers can't solve the issues.

On a scale from one to five, I will give technical support a two.

Neutral

The initial setup is straightforward. For demonstration purposes, it does not take much time. But it takes up to four months to go into production.

I would tell potential users that they should focus on local partners with a local support team. This is becasue Delinea can't resolve the issues these days. I have seen a lot of cases in Bangladesh where the OEM can't resolve the issues. The application server is full of logs, and sometimes it needs to clear all the logs and files because it can become slow. 

On a scale from one to ten, I would give Delinea Secret Server a six.

I use it for laboratory practice before implementing it for end-users. Specifically, I use the Linux server to discover related accounts in our domain, pull them into the solution, manage their passwords, carry out session monitoring, and practice workflow, which allows for leading access to better-trained individuals when needed. I also make presentations to clients concerning this type of solution.

One of the features I find most valuable is workflow, which allows you to configure the solution to have multiple approvals. For example, if one person approves something, it can be set up so that others must confirm it as well.

In terms of the user interface, it's good. However, installation can sometimes be difficult, depending on the environment. We are deploying it in our own private laboratory, not as a secret server cloud. 

Additionally, CyberArk has a more robust site and development team compared to Delinea. They also provide more educational resources on recent happenings in cybersecurity, the latest attacks, newsletters that educate people in the field, and how to create two opportunities. Delinea could improve in research and development and educate the public on recent trends in the industry.

I have been using Delinea Secret Server for a year now. 

It is a stable solution. I would rate it an eight out of ten. 

For scalability, I would rate it a nine out of ten. Secret Server or Delinea comes with a range of product suites that can complement each other in terms of work. You have Secret Server; you have Business Behavior Analysis; you have Account Spectrum Manager, and all of them work hand in hand. I can say that it's a bit scalable, and, yeah, it's very much scalable.

I had issues with the discovery of a particular service account with a particular dependency during a proof of concept with a client in the past. I had to contact email support for that, but upon further investigation, we discovered that it was an issue with UPS at support dot net, and I think that was what caused the problem.

If you're installing Secret Server, you could pay it up to anything, say, 40 to 60 minutes later.

If you're requesting licenses or pricing, then you have to fill out a questionnaire that they try to gain insight into what your environment is like, what you're trying to discover, and what you're trying to manage. I like this approach. 

So I have a client currently using CyberArk and trying to switch to Secret Server. So, according to them, CyberArk is a bit expensive compared to Secret Server.

However, in my personal opinion, Delinea's technology can be costly. Delinea Secret Server is a relatively expensive product due to its advanced capabilities compared to more basic solutions like ManageEngine PAM360, considered a lower-priced option in the industry.

I haven't used comparable solutions to know if there is any other one better than Delinea Secret Server. But it's a nice solution I'm comfortable with, and I can always give it an eight, which is fair enough because I wouldn't say ten, as I have not used cyber activities or a couple of products to be able to say, yeah, I prefer this about this. It's a nice solution. It can give you what you want and meet compliance requirements.

However, I would recommend using the solution because there is not much of a learning curve with Delinea. 

We provide Thycotic Secret Server as well as use it.

Thycotic Secret Server is used for data security.

The privileged access management, which is the Safe Access Model, is the most valuable feature.

Some of the features need improvement.

Improvements are needed in session management, behavioral analytics, and the reporting segment.

I have been working with Thycotic Secret Server for three or four years.

For the most part, Thycotic Secret Server is stable.

Thycotic Secret Server is relatively scalable. Scalability is good, but it does have its limitations. It's scalable to an extent.

Availability of technical support has always been a concern.

I have used several products, such as Beyond Trust, and CyberArk.

The initial setup is straightforward.

I can't give you an estimate, as it has been a while since we had an installation, but it was straightforward.

It takes half a day to install.

We have a team of three people to maintain this solution.

Most customers opt for a yearly license. I don't believe that I have seen anyone pays on a monthly basis.

I would recommend this solution if it aligned with their use cases.

I would rate Thycotic Secret Server a seven out of ten.

We have used Thycotic Secret Server for some secret management and integrated it with some applications. We mainly used it for Privileged Account Discovery and the management of them.

The discovery engine is really robust and flexible. It had some session management features that are better compared to some other vendors. Overall the GUI is very good and straightforward to operate compared to other solutions. For example, CyberArk and Hitachi tend to be hard to navigate.

When working with larger enterprises Thycotic Secret Server becomes a little cumbersome to work with because they do not allow as much flexibility as some of the other competitors, such as CyberArk. Thycotic Secret Server could improve by being more flexible when it comes to customization, and increase the number of API integrations.

In an upcoming release, there should be more AI and machine learning features. Some of the competitors are leaning in this direction.

I have been using Thycotic Secret Server for approximately two years.

There can be some stability issues when you use the video record feature. You have to be careful when you turn on the video recording features and what you want to record because the data adds up quickly. There is a performance impact to your network as well, that has to be planned for. Users think it is a fancy feature and they want to use it but you have to plan ahead of time before you use it.

The solution is able to be scaled and it is not too difficult.

The last organization I implemented the solution in they have approximately 900 users using the solution.

The technical support is good. They were able to give us support when we needed it.

I have used other solutions, such as CyberArk and Hitachi.

The setup was straightforward.

When comparing the price of Thycotic Secret Server with other solutions it is reasonable.

My advice to those wanting to implement this solution is they should know their requirements. It is a great solution it fits your requirements. It is important to know what you need to integrate with and how.

I rate Thycotic Secret Server an eight out of ten.

We use Delinea Secret Server as a PAM solution. It helps us to check, rotate, and store passwords. 

We implemented the product for our privileged identities. We have configured them in check-in/check-out rotation. Delinea Secret Server rotates the password each time a privileged identity is checked in, making the password valid only for some time. 

The tool's most valuable feature is robust audit logging. 

Delinea Secret Server needs to improve its reporting. 

I have been working with the product for three years. 

I rate Delinea Secret Server's stability a nine out of ten. 

I rate the tool's scalability a seven out of ten. 

I have had limited exposure to CyberArk. 

We can see ROI when we use the product to its full capacity. 

The tool's pricing is expensive. 

Delinea Secret Server is superior to CyberArk. I rate it an eight out of ten. 

We are selling this solution. Different customers have different use cases for it, which vary from our own. We do not use it for our organization; rather, we deploy and configure it for our customers to whom we sell it.

I have large-scale clients.

The most valuable feature is the user experience. The platform offers a native user experience, which means that users don't have to change their behavior or install any additional software or agents.

Moreover, Delinea manages the secrets, not the assets.

An area for improvement in Delinea Secret Server is its integration with ICAP servers. This integration would help in scanning for transfers and determining if they are one-way or not, and whether they contain values. Additionally, there is a need to enforce the copy-based policy across all secrets in the Delinea Secret Server platform, instead of having it as a personal configuration.

I have been using this solution for seven years. I am currently working with the latest version.

I would rate stability an eight out of ten.

I would rate scalability a ten out of ten.

The customer service and support was really good. 

Positive

The initial setup is really easy. I would rate it a ten out of ten.

It took one month to deploy. The process was straightforward and only one person was required to deploy the solution.

The pricing model is within the market average. I would rate it a three out of ten, where ten is the most expensive, and zero is very cheap.

I would advise people to use cloud-version because it has more features.

Overall, I would rate the solution a ten out of ten.

Our clients use this solution to manage privileged accounts, meaning their administrative accounts. Whether it's active directories, co-banking solutions, or databases, the solution will take over all the privileged accounts on the network or in the infrastructure. 

Number one is the password vault; it's very good. It helps our clients avoid having a lot of passwords out there.

Number two, they have a feature for remote desktops that are created on a per session basis, which is very good for security. They also integrate with service providers. Let's say I'm having Microsoft take a look at the active directory or something that went wrong. I can give them one-time access, and once they're done, the session ends and they don't have access to it anymore. These features are very helpful for my customers.

The setup for this solution is complex. I'm not going to lie, you need a specialized system security engineer to deploy it.

I have been working with this solution for about five years.

The solution is stable. 

The solution is scalable. 

Since I'm speaking as a system security engineer, most of the time we're able to solve any problems the customers have, unless there's a software problem that needs to go to the software development team at Thycotic, but most of the time there are no issues.

On a scale of one to five, with one being the worst and five being the best, I would say that the ease of deployment by a novice would be around a one or two, while a skilled engineer could deploy it around a three or four.  

Licensing depends on a lot of factors, but once they do the proper scoping for you I don't think their pricing is that bad. This is a privileged access management solution, so yes it's expensive, but if the scoping is done right, I think you get a return on your internal investment.

Like most of these solutions, it depends on the engineer who comes and sets it up the first time. If it is done correctly and they integrate the different systems correctly, it'll work fine within your environment and you shouldn't have any issues. Administration of the solution is easy once it is set up. 

I prefer Thycotic because of the security, the fact that it is easy to administer, and the features. I think it has very, very good features, so I'd recommend Thycotic over CyberArk and the rest.

When considering a privileged access management solution, I would advise people to do their homework and find out about the features. People get solutions for different reasons, and the plan is not as straightforward as it would be with a firewall where you know what you want to block or control. Do your homework because it's an expensive solution, regardless of who you're buying it from. Find out what features it has, and make sure that the features work for you so you don't buy an expensive solution just to have it parked.

I would rate this solution as an eight out of ten.

• Ease of installation
• Folders
• Secret attachments
• Custom templates and password policies
• Custom reporting and scheduling
• Discovery service
• Too many great features to list here

• Better adoption of PAM

Referring to Secret Server v10, we want the ability to add subfolders to the "\Personal Folders" container. We had to rename it to "\Personal Secrets" to avoid confusion. Otherwise, you can create as many top-level folders and subfolders as you like. A minor annoyance for an otherwise awesome product.

I have used it for 2+ years.

No issues during deployment: Get your SQL cluster deployed, check your prerequisites, run the installer. Log in and start configuring. That was really it.

We have not encountered any stability issues; been rock solid since production deployment.

We have not encountered any scalability issues. Performance issues with a few hundred users and thousands of secrets has been negligible; running on hardware.

Customer service is excellent. Customer relations and tech support have both been quick to respond and knowledgeable.

I rate technical support 8/10. There's always room for improvement when it comes to tech support, but compared to other big name companies, Thycotic tech support stands out among the top.

We had another product before switching. Secret Server crushed the old solution.

Initial setup was very straightforward compared to the competition.

We implemented it ourselves; it was pretty straightforward.

Look at their edition/feature comparison chart and decide which version suits you best. Note that clustering requires the Enterprise Plus edition. You're also allowed to install a lab and QA environment with your license which will help with pre-prod testing.

Before choosing, we looked at other vendors such as LastPass, 1Password, CyberArk, PasswordManager, PasswordState, BeyondTrust, Quest, CA, etc. In the end, the cost, features, and ease of deployment simply beat the competition.

An enterprise-class PAM system will always have complexities to deal with. However, some competitive products literally require a professional services engineer to come onsite if you want it done properly. Secret Server was comparatively easy to setup and get running on our own.

Thycotic Secret Server is an excellent product; we're very happy with it!