Symantec VIP Access Manager Reviews

Name: Symantec VIP Access Manager
Brand: Broadcom
Rating: 4.2 (15 reviews)

4.2 out of 5

15 reviews
86% willing to recommend

What is Symantec VIP Access Manager?

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

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Symantec VIP Access Manager is the #16 ranked solution in top Authentication Systems and #17 ranked solution in top Access Management solutions. PeerSpot users give Symantec VIP Access Manager an average rating of 8.4 out of 10. Symantec VIP Access Manager is most commonly compared to Microsoft Entra ID: Symantec VIP Access Manager vs Microsoft Entra ID. Symantec VIP Access Manager is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Symantec VIP Access Manager

June 2025

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Featured Symantec VIP Access Manager reviews

Berk Onur

Presales Consultant at Cyberwise

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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reviewer2247477

Administrator at Wipro Limited

The initial setup was really easy. For each user, it would take around five minutes or even less. It's very efficient. You just need the email and the code from your phone, and that's it. For maintenance, the entire service desk team, including the team I was in, had access to this particular tool. I would say around 200 to 300 people.

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reviewer986433

Senior Security Engineer at a tech services company with 1,001-5,000 employees

I usually call technical support if I have a problem with it, I'll call my IT guys, and they can reset it on the backend if they have to. It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor. I don't know if it's Symantec that's the problem. It's probably our domain controllers and however they have SYSVOL set up is what I'm guessing. When the SYSVOL goes out to sync up, I'm not sure where the Symantec server sits, so sometimes, that synchronization gets out of whack. It's probably on our end, not Symantec.

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Symantec VIP Access Manager mindshare

Product category:

As of July 2025, the mindshare of Symantec VIP Access Manager in the Authentication Systems category stands at 1.7%, down from 2.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Authentication Systems

PeerResearch reports based on Symantec VIP Access Manager reviews

Type	Title	Date
Category	Authentication Systems	Jul 12, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 12, 2025	Download
Comparison	Symantec VIP Access Manager vs Microsoft Entra ID	Jul 12, 2025	Download
Comparison	Symantec VIP Access Manager vs Cisco Duo	Jul 12, 2025	Download
Comparison	Symantec VIP Access Manager vs Fortinet FortiAuthenticator	Jul 12, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	15.3%	95%	234 interviews Add to research
Okta Workforce Identity	4.2	5.8%	94%	67 interviews Add to research

Valuable Features

Users appreciate Symantec VIP Access Manager for its robust security features, ease of integration, and reliable multi-factor authentication. They praise its scalability, single sign-on capabilities, and ability to streamline access management. The responsive customer support and comprehensive documentation also receive high marks. Flexibility in deployment and extensive customization options stand out as essential benefits, making it suitable for various environments.

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It's a good tool. It's pretty straightforward."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

Room for Improvement

Symantec VIP Access Manager needs better integration with third-party applications and enhanced customization options. Users expressed difficulties with configuration and cited inconsistent performance when accessing certain features. Some mentioned the need for more robust documentation and quicker customer support response times. Improved user experience during initial setup and more intuitive navigation were also highlighted as areas for enhancement.

"It is challenging to use when installing a new version."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

ROI

Users consistently reported increased security and efficient management of access controls with Symantec VIP Access Manager. They appreciated lower costs from reduced manual efforts and fewer security breaches. Enhanced user productivity and simplified login processes contributed to positive ROI. Users also noted improved compliance and audit trails. Symantec VIP Access Manager helped users minimize downtime and operational disruptions, providing quick returns on their investments through robust authentication mechanisms and centralized access management.

Pricing

Symantec VIP Access Manager offers a flexible pricing model suitable for enterprises, with costs varying based on the number of users and level of support required. Users indicate that it delivers robust security features and scalability, providing good value for the investment. Pricing details are often customized to suit specific organizational needs, ensuring a tailored solution for different business environments.

"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

Popular Use Cases

Users primarily utilize Symantec VIP Access Manager for secure multi-factor authentication to safeguard sensitive data in business applications. It excels in managing identity access and provides strong authorization protocols, ensuring only authorized personnel can access critical resources. It integrates seamlessly with existing infrastructure, enhancing security without complicating operational workflows. Users appreciate its reliability in preventing unauthorized access and its role in streamlining secure login processes across diverse platforms.

Service and Support

Symantec VIP Access Manager provides excellent customer service and support. Users find the support team responsive and helpful, addressing issues promptly. Symantec's support resources are comprehensive, assisting users effectively. Many appreciate the knowledgeable staff and seamless communication channels, valuing timely and precise assistance. The support team resolves queries efficiently, enhancing user satisfaction.

Deployment

Users find Symantec VIP Access Manager setup straightforward and quick. Some mention that the user-friendly installation process requires minimal documentation. Even first-time users navigate the steps easily. Configurations are intuitive, significantly reducing the need for extensive training or support. Users appreciate the efficiency and seamless integration into their existing systems. Setup speed and simplicity receive consistent praise, further emphasizing the accessibility of Symantec VIP Access Manager.

Scalability

Users appreciate the scalability of Symantec VIP Access Manager, noting it handles large-scale deployments effectively. They find it reliable for managing multiple users and devices without performance degradation. Feedback highlights its capacity to integrate seamlessly into existing infrastructures and expand according to growth requirements. Users believe it to be a flexible and adaptable tool suitable for various organizational sizes.

Stability

Users find Symantec VIP Access Manager stable with consistent performance. It handles high volumes of authentications without issues and rarely crashes. Users report reliable uptime and trust it for critical authentication needs. Some users mention occasional minor bugs but they are not frequent. Security features enhance the stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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