Symantec VIP Access Manager vs Thales Authenticators comparison

Broadcom and Thales are both solutions in the Authentication Systems category. Broadcom is ranked #12 with an average rating of 8.0, while Thales is ranked #15. Broadcom holds a 2.0% mindshare in AS, compared to Thales’s 1.9% mindshare. Additionally, 86% of Broadcom users are willing to recommend the solution, compared to 100% of Thales users who would recommend it.

Symantec VIP Access Manager

Read 15 Symantec VIP Access Manager reviews

3,260 Views
1,793 Comparison Views

86% willing to recommend

Thales Authenticators

Read 5 Thales Authenticators reviews

2,256 Views
1,918 Comparison Views

100% willing to recommend

Symantec VIP Access Manager

Thales Authenticators

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Thales Authenticators and Symantec VIP Access Manager are two leading products in the authentication solutions category. User feedback shows that Symantec VIP Access Manager is favored for its comprehensive features, but Thales Authenticators offers better overall value due to pricing and support.

What features are offered by Thales Authenticators in comparison to Symantec VIP Access Manager?

Thales Authenticators is known for its robust security measures, customizable authentication options, and scalability. It also integrates well with various systems. Symantec VIP Access Manager receives positive feedback for its extensive multi-factor authentication features, seamless integration with other security systems, and comprehensive approach to authentication solutions.

What areas of improvement can be found in Thales Authenticators in comparison to Symantec VIP Access Manager?

Users of Thales Authenticators suggest improvements in customer documentation, enhancing reporting tools, and expanding user training resources. For Symantec VIP Access Manager, the primary areas for improvement include the need for more intuitive setup processes, faster response times from support, and simplifying its user interface.

How is the ease of deployment and customer service of Thales Authenticators in comparison to Symantec VIP Access Manager?

Thales Authenticators is noted for its straightforward deployment process and responsive customer service, with minimal time from installation to active use. Symantec VIP Access Manager, while offering a robust set of features, often requires a more complex setup and occasionally experiences longer support response times. Users generally find Thales Authenticators easier to deploy and appreciate the quicker support.

What setup costs and ROI can be seen with Thales Authenticators in comparison to Symantec VIP Access Manager?

Thales Authenticators is considered cost-effective, with lower initial setup costs and attractive ROI. Users find that the cost aligns well with the features provided. Symantec VIP Access Manager, though more expensive, is seen as worth the investment due to its extensive capabilities. The higher costs, however, may deter small to medium-sized enterprises.

To learn more, read our detailed Symantec VIP Access Manager vs. Thales Authenticators Report (Updated: August 2026).

Buyer's Guide

Symantec VIP Access Manager vs. Thales Authenticators

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symantec VIP Access Manager

Ranking in Authentication Systems

12th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Access Management (22nd)

Thales Authenticators

Ranking in Authentication Systems

15th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Symantec VIP Access Manager is 2.0%, up from 1.8% compared to the previous year. The mindshare of Thales Authenticators is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Symantec VIP Access Manager	2.0%
Thales Authenticators	1.9%
Other	96.1%

Authentication Systems

Featured Reviews

Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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Gustavo Merighi

Automation and Telecommunications Analyst at Grupo Energisa

Has an easy-to-use management interface and a straightforward initial setup process

Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cloud-based service and management."

"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."

"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."

"The VPN we are using is good and working quite well."

"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"It is easy to use."

"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."

More Symantec VIP Access Manager pros

"The solution has helped our organization by allowing all users to connect securely."

"The technical support services are good."

"We use this solution to log into virtual machines like VMware and VMware Horizon."

"The most valuable feature of SafeNet Authentication Manager is authentication."

"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."

"The solution is scalable and stable."

Cons

"The reporting on the VIP Manager is not correct."

"Technical support is one of the worst problems."

"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

"The VIP Manager can be accessed from the outside which is a security vulnerability."

"There are some shortcomings on the reporting side, such as how many connections you can get per month."

"Geofencing needs improvement."

"In the next release, I would like the ability to work offline with remote access."

More Symantec VIP Access Manager cons

"The solution should allow for support of multi-tenant architecture."

"The product could be improved by adding more features for sending tokens via SMS or phone calls."

"The problem with SafeNet is that it's not integrated with Microsoft 365."

"The stability could improve."

"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."

"I'd like to see integration with other platforms."

Pricing and Cost Advice

"Licensing and pricing seems very fair."

"I can say that the solution is worth the money."

"There are additional costs for maintenance."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"Thales is more expensive than its competitors."

"There is an annual licensing fee."

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Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

11%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

12%

Comms Service Provider

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	10

No data available

Questions from the Community

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What needs improvement with Thales Authenticators?

Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...

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What is your primary use case for Thales Authenticators?

Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.

See all answers

What advice do you have for others considering Thales Authenticators?

From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...

See all answers

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Compared 7% of the time

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Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Symantec VIP Access Manager

July 2026

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Buyer's Guide

Authentication Systems

July 2026

Download Thales Authenticators product report

Also Known As

Symantec VIP

Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager

Overview

Symantec VIP Access Manager offers seamless integration with applications, providing robust user authentication and enhanced security for remote work. Its cloud-based design ensures consistent connectivity and is convenient for users.

Designed for strengthening access security, Symantec VIP Access Manager features strong user authentication and easy application integration. Its fast interface and reliable VPN access support risk-based authentication. Users can securely work remotely, leveraging a mobile app for generating digital codes, crucial for multifactor authentication. The cloud-based solution ensures access even when company VPNs are down, reducing hardware costs with Mobile Credential and offering enhanced dashboards in version 9.1.

What are the standout features of Symantec VIP Access Manager?

Strong Authentication: Provides robust multifactor authentication enhancing security.
Application Integration: Seamlessly integrates with existing applications.
Mobile Utility: Allows secure work through mobile devices for remote access.
Cloud Connectivity: Ensures access even if company VPNs experience issues.
Enhanced Dashboards: Version 9.1 introduces advanced dashboard features.

What benefits should users consider in reviews?

Reduced Hardware Costs: Mobile Credential lowers expenses by lessening hardware dependencies.
Secure Remote Work: Facilitates safe access to networks and emails while working remotely.
Reliability: Provides consistent access through cloud services.
Enhanced Security: Risk-based authentication strengthens data protection.

Symantec VIP Access Manager is commonly used in industries requiring secure remote connectivity. Organizations implement it to generate login codes for multifactor authentication, critical for employees accessing networks via VPN tools like Palo Alto GlobalProtect and Fortinet VPN. It supports secure remote workflows, vital in sectors prioritizing data protection and remote access.

Broadcom

Thales Authenticators offer robust support for hardware tokens, OTP integration, and PKI. With SafeNet Authentication Manager's authentication, they deliver exceptional stability and scalability.

Users of Thales Authenticators benefit from extensive multifactor authentication capabilities, crucial for VPN connections and accessing security tools like jump servers and firewalls. They deploy Thales on hybrid cloud setups, enhancing security in enterprise environments. The solution facilitates login into virtual machines such as VMware and VMware Horizon and utilizes SafeNet Authentication Manager's version 9.0 for local authentication. However, there is potential for improvement, including multi-tenant architecture support, better Microsoft 365 integration, and streamlined security processes to reduce redundancy.

What are the key features of Thales Authenticators?

Hardware Token Support: Extensive support for various hardware tokens enhances security.
OTP Integration: Offers robust OTP integration for additional authentication layers.
PKI Support: Provides Public Key Infrastructure support for secure operations.
SafeNet Authentication Manager: Features advanced authentication capabilities.
User-friendly Management: Simplified management interface aids in effortless control.
YAML 2.0 Integration: Facilitates smooth integration with YAML standards.
Scalability: Designed to handle expanding enterprise demands effectively.

What are the benefits and ROI to consider when reviewing Thales Authenticators?

Enhanced Security: Strengthens protection for sensitive enterprise operations.
Scalability: Capably supports growing needs without degradation in performance.
Operational Stability: Delivers consistent reliability across deployments.
Improved Authentication: Offers comprehensive multifactor authentication capabilities.

Thales Authenticators are deployed across diverse industries to enhance security infrastructures. In finance, they are crucial for safeguarding transactional processes while in healthcare, they protect patient data and ensure compliance with regulatory standards. Education institutions use Thales to secure student information systems and facilitate secure online learning environments.

Thales

Sample Customers

Maine Medical Center, Aria S.p.A

Standard Chartered Bank (SCB)

Buyer's Guide

Symantec VIP Access Manager vs. Thales Authenticators

August 2026

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