Symantec VIP Access Manager vs Thales Authenticators comparison

Thales Authenticators and Symantec VIP Access Manager are two leading products in the authentication solutions category. User feedback shows that Symantec VIP Access Manager is favored for its comprehensive features, but Thales Authenticators offers better overall value due to pricing and support.

Thales Authenticators is known for its robust security measures, customizable authentication options, and scalability. It also integrates well with various systems. Symantec VIP Access Manager receives positive feedback for its extensive multi-factor authentication features, seamless integration with other security systems, and comprehensive approach to authentication solutions.

Users of Thales Authenticators suggest improvements in customer documentation, enhancing reporting tools, and expanding user training resources. For Symantec VIP Access Manager, the primary areas for improvement include the need for more intuitive setup processes, faster response times from support, and simplifying its user interface.

Thales Authenticators is noted for its straightforward deployment process and responsive customer service, with minimal time from installation to active use. Symantec VIP Access Manager, while offering a robust set of features, often requires a more complex setup and occasionally experiences longer support response times. Users generally find Thales Authenticators easier to deploy and appreciate the quicker support.

Thales Authenticators is considered cost-effective, with lower initial setup costs and attractive ROI. Users find that the cost aligns well with the features provided. Symantec VIP Access Manager, though more expensive, is seen as worth the investment due to its extensive capabilities. The higher costs, however, may deter small to medium-sized enterprises.