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Saviynt OverviewUNIXBusinessApplication

Saviynt is #5 ranked solution in top Identity Management (IM) tools and #7 ranked solution in CASB solutions. PeerSpot users give Saviynt an average rating of 8 out of 10. Saviynt is most commonly compared to SailPoint IdentityIQ: Saviynt vs SailPoint IdentityIQ. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.
What is Saviynt?

Saviynt provides intelligent identity access management and governance for cloud, hybrid and on-premise IT infrastructures to accelerate enterprise digital transformation. Our platform integrates with leading IaaS, PaaS, and SaaS applications including AWS, Azure, Oracle EBS, SAP HANA, SAP, Office 365, SalesForce, Workday, and many others. Our innovative IGA 2.0 advanced risk analytics platform won the Trust Award and was named an industry leader by Gartner.Identity Governance and Administration (IGA), Data Access Governance (DAG), IaaS Governance, Segregation of Duties (SoD), Consumer Identity and Access Mgmt (CIAM), Cloud PAM, Cloud Security, Hybrid ITPaul • Sep 17, 3:33 PM

Saviynt Buyer's Guide

Download the Saviynt Buyer's Guide including reviews and more. Updated: January 2022

Saviynt Customers

Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic

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Saviynt Pricing Advice

What users are saying about Saviynt pricing:
"If you need to make any changes then there are additional fees."

Saviynt Reviews

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Identity and Access Management Specialist at a non-tech company with 10,001+ employees
Real User
Top 20
The way the tool is introduced to the user lacks industry standards and better learning resources
Pros and Cons
  • "The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
  • "Saviynt has a lot of potential with many features available for users."
  • "The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
  • "The company needs to do more to establish standard practices within the product itself that are common in the industry."

What is our primary use case?

We are using Saviynt for a wide range of things. That includes attestation, SoD (Segregation of Duty), analytics, requestee, ARS (Access Request System) platform, role entitlement, but other features as well. We are planning to pretty much use the full suite of tools.  

What needs improvement?

As one of the leading IGA (Identity Governance & Administration) products and because of how I see this is the tool, I have to wonder how a client can fully maximize the capabilities of Saviynt. Surely the client needs to understand the tool to some extent. I think it is important that Saviynt services agents help to empower their clients to use their tools in a better way that is not being promoted at this time.  

One thing — and it could be just a problem in the APEC area — it that there is a lack of resources for independent learning. I have to spend quite a bit of time in the Freshdesk area to study in order to understand a feature, what other people are saying about it, et cetera. I find that I can not really get to understand the features that I am exploring quickly enough and in enough depth. The company I am working for is doing a project with Saviynt. My role is project/BAU (Business as Usual). Once everything is deployed in a proper way, I will be the person running it as a BAU resource.  

For an example of the learning that is absent, one thing I wonder about is the campaign module. Part of a campaign is to determine a risk score. The risk score is to be determined by the role as far as the entitlement for that role. I was hoping to have some kind of Saviynt-as-a-Service provide best practice governance where they could advise the client on how the risk score can be implemented in the tool. It is not obvious, and they do not provide that guidance.  

A tool like this can work for the client only if they have that standard governance in place. If not, they will not be able to leverage the experts in the field while working with so many clients. Saviynt has to work for their clients and so does the competition, like SailPoint. These users have different tools to do similar things and they will have a lot of exposure to different use cases. But still, there will be some common ground that should be addressed as standards. Some of those governance questions become very important in order to stay within an expected standard. If Saviynt can provide a framework for working with these standards with their tool, I think that would be quite helpful.  

Because different people are working together with clients in a company and using different tools, when we are in that situation, people using different tools have to speak the same language. Assuring that product users follow some best practice recommendations can help with that. In turn, we can uplift our standards and policies and strategies to align better with other people doing IGA.  

It is not really the tool itself, but the way it is introduced to the user or used by the user that is my issue with the product.  

For how long have I used the solution?

We have been using Saviynt since May of 2020. So that is for about four months.  

What other advice do I have?

The advice I might give to someone who is new to Saviynt is to be aware of Freshdesk. It is the community area for Saviynt users. It is good to have that community as there will be people wondering about the same questions and it makes it easier to find out the answer.  

One thing I noticed about other popular products like SAP or Microsoft Azure, is that when there is a large user-base you can Google a question and most likely you will find the answer somewhere. Saviynt's profile and usage is still expanding. It is not always so easy that you can just Google a question to find your answer. Freshdesk can provide a way to fill that gap.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate my experience with Saviynt so far as maybe only a four-out-of-ten. This is my personal ranking from what I have experienced with the product. Be mindful that the rating reflects that I am in the process of discovering the tool. For example, one of the key selling points of Saviynt is the SoD module, which we have not deployed yet. I can only provide feedback on what I know to date. I think SoD is going to be a really important feature and I look forward to when it will be deployed in our environment. At that stage the rating may change.  

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Principal Consultant at a tech services company with 51-200 employees
Consultant
Top 20
Highly functional and well rounded system with good user access reviews
Pros and Cons
  • "It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
  • "In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."

What is our primary use case?

Our primary use cases are for identity lifecycle management and identity governance.

What is most valuable?

It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and identity life cycle stuff are solid. It's a very well rounded, strong product.

What needs improvement?

In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems.

For how long have I used the solution?

I have been using Saviynt for twelve months. 

The whole Saviynt model is a hosted solution by Saviynt, so they hosted in their environment and it's a cloud-based offering.

What do I think about the stability of the solution?

It's solid enough, it performs well.

How are customer service and technical support?

I know our people have contacted their support and they found them to be quite responsive.

Which solution did I use previously and why did I switch?

On one level there are not a lot of differences between Saviynt and IdentityIQ. They both try to do almost the same things. Both of those products address much the same marketplace, and they do it in slightly different ways, but only slightly different. They basically offer the same features, so they're very similar solutions.

How was the initial setup?

The setup is as complex or straightforward as the customer needs it to be. It's generally easy to get started, but like any system, if the client is complex in requirements, then generally it takes a lot more effort to get set up. Saviynt is good if you've got fairly straightforward requirements. It goes in quickly and easily. But as soon as you get some variations and complexity from the customer, then that takes customization, which is always involved. That's not a criticism of the platform, it's just the nature of the project.

You would certainly need specialist skills to deploy the solution.

What other advice do I have?

It's certainly a very worthwhile and solid product. I think organizations need to understand what they're trying to achieve before they start these projects. If they're looking for the range of things that Saviynt offers, then it is a very solid product.

I would rate Saviynt an eight out of ten. Nothing is a 10 and it's got some edges that need to smooth out as it matures. There are certain things that it doesn't do as elegantly as it could, but that's like most products, nothing's ideal. It's a very tameable product.

I've got no particular as to which features could be added. It's just a matter of how you customize it to meet requirements. If you can live within the boundaries of what comes out of the box, it's very simple and straightforward, but very few organizations do that. So, the ability to accommodate customization is always an area that needs to be focused on.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Learn what your peers think about Saviynt. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Amimesh Anand
Senior Associate at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Easy to implement, stable, and the reporting is good
Pros and Cons
  • "This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool."
  • "The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."

What is our primary use case?

We use this solution for user authentication. It is integrated into our workflows and we use it for reporting.

What is most valuable?

The most valuable feature is the ease of implementation. This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool.

The reporting features are good.

What needs improvement?

The biggest drawback is that for every change you want to make, you have to go back to them and ask for it. There haven’t got a tool to make modifications. Ideally, we would like to be able to make changes from our side.

Saviynt is a very new tool, which makes it difficult to find good people with knowledge about implementing and using it. I think that in four to five years, there will be lots of people with experience in the area.

In the future, I would like to see extra certificates included.

For how long have I used the solution?

I have been using Saviynt for about one year.

What do I think about the stability of the solution?

The stability of Saviynt is good.

What do I think about the scalability of the solution?

Expanding this platform is a little bit difficult. I would say that the scalability is average.

We have approximately 4,000 users, of which perhaps 15 are technicians.

How are customer service and technical support?

I would rate the technical support about nine out of ten.

Which solution did I use previously and why did I switch?

Before using this solution, we used Oracle Identity and Access Management (IdM). We are still using IdM for some systems.

How was the initial setup?

This solution is easy to implement, although our requirements were bulky so it took about four months to deploy.

What about the implementation team?

We worked directly with the vendor, who assisted us with the implementation. The deployment team had four people and two people work on support and maintenance.

What's my experience with pricing, setup cost, and licensing?

If you need to make any changes then there are additional fees. For example, if there is a user named Jonathan in the system and you want to change it then you have to pay for the change. It has to be done on their side.

Which other solutions did I evaluate?

Before choosing this solution, we also evaluated Omada and SailPoint. The main factors in our decision were pricing and that Saviynt is easy to implement.

What other advice do I have?

My advice to anybody who is considering this solution is that if your user base is small and you do not require a great deal of customization, then this is the best tool.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Owner Identity & Access Management at a tech services company with 5,001-10,000 employees
Real User
Reasonably priced with good reporting and the capability to scale
Pros and Cons
  • "We have found the implementation process to be very easy."
  • "The configuration process at the beginning can be difficult, depending on the complexity of the company."

What is most valuable?

The solution handles backflow very well.

The reporting on offer is quite good.

We have found the implementation process to be very easy.

The scalability is okay.

The cost of the solution is reasonable.

What needs improvement?

It would be nice if managing exceptions was easier. 

The configuration process at the beginning can be difficult, depending on the complexity of the company.

For how long have I used the solution?

I've used the solution for about a year. 

What do I think about the stability of the solution?

The solution's stability mostly depends on the database and architecture. 

What do I think about the scalability of the solution?

The scalability is okay. In the end, it's all about how the application architecture looks, due to the fact that, in the end, it's all about one database for all actions that need to be performed. 

How are customer service and technical support?

I've never had the chance to contact technical support. I cannot say how helpful or responsive they are as I've never dealt with them.

How was the initial setup?

How complex the initial setup is mostly depends on the size of the organization. The more complex the organization, the more complex the initial setup. The level of difficulty is also related to scoping - for example, how do you define your manual viable product, et cetera? That's quite difficult to answer. That said, the implementation is not that difficult. It's more about configuration.

We have our own internal team that handles deployment and maintenance. 

What about the implementation team?

We are implementors and we are able to set up this product for our clients. 

What's my experience with pricing, setup cost, and licensing?

The solution is a full SaaS product.

Which other solutions did I evaluate?

The product is not that costly. It's also not the cheapest product, however. I would describe it as fairly priced. 

What other advice do I have?

We have a partnership with Saviynt.

The company I'm working for is an implementer of it and we are providing it to our internal customers.

From a project management perspective, a potential user needs to ensure they have their requirements very clear and on a detailed level in order to perform the right RSP. Otherwise, at least check whether the product meets the necessary requirements.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Chief Technology Officer at a tech services company with 201-500 employees
Real User
Top 20
Has deep integration with enterprise systems and has a good approach to solving the identity problems
Pros and Cons
  • "Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
  • "Saviynt cannot customize based on customer needs."

What is our primary use case?

If the customer is looking at identity management as an access risk problem, not as an operational excellence solution, then we approach them with Saviynt. Our customers are enterprise-level so that means they have anywhere from five to ten thousand users.

What is most valuable?

The first valuable feature is the approach to solving the identity problem. Access risk is the focus of solving any problem. The second is their deeper integration with enterprise systems, like SAP, Microsoft, Adobe, and AWS. Deeper integration brings instability into the intact elements and ongoing systems. That angle of the deeper integration is not available with any of the products. That gives Saviynt an edge.

What needs improvement?

I think their interface is one clear area of needed improvement. Also, Saviynt cannot customize based on customer needs. The interface could also be more intuitive to the user.

For how long have I used the solution?

We have been working with Saviynt for a few months now.

What do I think about the stability of the solution?

The stability of Saviynt is one of the concerns that we have heard from customers.

What do I think about the scalability of the solution?

The scalability is a question mark because they have not been successful in the places where you have 200,000 to 300,000 identities. I have not seen any performance benchmarking for Saviynt.  

How was the initial setup?

I would say that the setup was of medium complexity but it was not difficult. There are more complex products available, like Oracle, IBM, and others, so it's definitely better than those.

What other advice do I have?

I would recommend Saviynt to clearly identify this solution. If you can do the proof of value first, then go for the implementation. Based on limited exposure, I would rate it at eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Irappa Hosamani
Manager at a computer software company with 10,001+ employees
Real User
Good workflows and certification but customization can be difficult
Pros and Cons
  • "Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
  • "The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."

What is our primary use case?

The primary use case is data provisioning and certification and onboarding applications.

What is most valuable?

The most valuable features are the workflows and certification.

What needs improvement?

The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications.

How are customer service and support?

The technical support is ok.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Identity Cloud Service.

How was the initial setup?

The initial setup is quite difficult but does not take much time.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on the number of identities the solution is onboarded with.

What other advice do I have?

Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications. I would rate this solution as six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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