We performed a comparison between IBM Cognos and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM Cognos is an excellent solution for tax, planning, budgeting, profit and loss statements and balance sheets."
"IBM Cognos offers tools so that you can design and develop your own test queries and reporting solutions."
"The Report Studio that is aimed at professional report writers."
"Previously, we were doing static reporting. Management would request a report, and it would take staff a week or more to provide it. With Cognos, we have dynamic reporting, and it has reduced both reporting and decision making times significantly. With the solution's dashboard, the company's management team has updated records at their fingertips. This means that they can directly access the data they need to make decisions."
"The basic platform comes with several meta-modelling tools."
"The initial setup is very straightforward."
"IBM Cognos improves the effectiveness of the sales team."
"The product is a very good reporting tool and is very flexible. It allows for the users to get a scheduled report."
"We have found the scalability to be very good."
"he most valuable feature of the solution is its ease of use."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"Transparency is the most valuable feature of this solution."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"It could have more options for themes."
"IBM Cognos's error messages seem to be a bit ambiguous. An error will be encountered and a message will be sent out very ambiguous and after investigating the error message it could be any number of issues. There was never a direct answer to the question or a direct answer to the error messages. Sometimes it would be a generic error message for 21 different solutions. It wasn't very specific, which required a lot of digging around and trial and error trying to fix the problem. The messaging in their error messaging is something needing improvement."
"Cognos is quite slow - it's missing the performance of the PowerPlay cubes."
"Chart quality: many other competitors have charts and graphics that look much better and that provide dynamic effects. Cognos doesn't."
"Need improvement towards Visualization."
"I would like to have predictive and forecasting capabilities in Cognos. It's one thing to do reporting, and another thing to easily predict or forecast certain data points, which is very important for all the clients."
"Extending features on dashboards so it becomes a real dashboard building application, not only a data exploration tool."
"This product could use improvement in terms of usability for those with less technical know how."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"The product is expensive."
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IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 132 reviews while Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews. IBM Cognos is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". IBM Cognos is most compared with Microsoft Power BI, Oracle OBIEE, Tableau, SAP BusinessObjects Business Intelligence Platform and Oracle Hyperion, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and Looker. See our IBM Cognos vs. Salesforce Einstein Analytics report.
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