What is our primary use case?
I worked with Ox Security as a service provider, not as a representative, but as a user. I use it in my employee capacity, providing services to companies in Israel, and one of them is an insurance company where we use this product to improve its security posture.
Ox Security use cases include vulnerability management and understanding the company's security posture, as well as addressing the security state of our customer's cloud-native pipelines.
What is most valuable?
As a service provider, I believe the biggest advantage of Ox Security is its simplicity and the clarity of the issues, along with a very good dashboard showing the state of the company. I see degradation in critical issues and high issues over time when using the product for a prolonged period, so the dashboard is very inclusive and clear about the state of security.
Automated vulnerability management in Ox Security makes our security posture much better.
What needs improvement?
I'm not sure about flexibility because I didn't try it, so I can't comment on that, but as far as I understand, most of Ox Security is not personalized. I think that most of the tool is quite deterministic and cannot be personalized if you ask about customization.
Personalization and customization should be tackled as improvements that could be made.
Regarding missing features, I think that customization should be addressed, and it would also help if disputable issues could be shown rather than simply dismissing them or not displaying them at all.
For how long have I used the solution?
I do not have extensive experience with Ox Security, as I started working with it approximately six months ago.
What do I think about the stability of the solution?
I would say Ox Security is about ninety-nine percent stable. We had some issues on one occasion where we saw a huge jump in the graph due to a bad deployment, but that happened just once in the past six months, so it is not representative.
What do I think about the scalability of the solution?
Ox Security is highly scalable without limitations in this regard.
How are customer service and support?
I find the customer service from Ox Security to be very helpful and attentive. If I had to rate the customer service from zero to ten, I would give it a ten.
What was our ROI?
As for return on investment, I don't know the pricing of the product, but based on what I understand from the customer, it seems quite honest. I work mostly on the technical side and the security posture rather than the pricing, so I won't be very conclusive regarding ROI itself.
What other advice do I have?
Regarding threat detection capability, I think that Ox Security is not used for that matter. The CISO mainly focuses on dev sec ops rather than runtime security or real-time security.
I figure that the most important metrics for the analytics feature are the critical issues dashboard, which helps understand whether there is a leak of a secret or a very critical vulnerability that is not being used. Another important aspect is the integration with other products like JFrog and X-ray, which shows not all the findings but mostly focuses on what Ox Security considers the most important issues. For instance, we found some issues that were flagged by JFrog, but Ox Security dismissed them, leading to discussions about whether those issues are real, as there are often false positives in the security world, as well as considerations about the attack surface for each vulnerability and whether these are truly critical issues or not.
I work extensively with JFrog X-ray, which is my major tool for another customer. I believe that JFrog is more pinpointing, and I have some integration with JFrog with the build system, the CI/CD and X-ray vulnerabilities meter. It's quite useful, but I think that they serve different purposes; JFrog comes mostly from the artifact management side and less from security. Ox Security is mostly focused on the DevSecOps and areas that cannot be detected. In terms of vulnerability management, Ox Security has strong integration, but sometimes there are vulnerabilities that are disputed or dismissed, which creates an interesting intersection between the two products.
From what I talked about with the DevOps team, deployment is quite straightforward.
My overall review rating for Ox Security is zero.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?