OpenText Exceed TurboX (ETX) OverviewUNIXBusinessApplication

Buyer's Guide

Download the Remote Access Buyer's Guide including reviews and more. Updated: November 2022

What is OpenText Exceed TurboX (ETX)?

OpenText Exceed TurboX (ETX) is a remote access software that helps maintain business continuity while offering high performance over wide area networks. With OpenText Exceed TurboX, you can move individual applications or complete desktops that are normally installed and managed physically on each user’s personal computer to a centralized datacenter or cloud environment, allowing remote users access to the business-critical applications they need from any location.

OpenText Exceed TurboX (ETX) Features

OpenText Exceed TurboX has many valuable key features. Some of the most useful ones include:

  • Security: ETX offers strong security with over-the-wire network communication encryption and support for enterprise logon systems, including keycards.
  • Speed: The solution provides reliable remote access for high performance and increased user acceptance.
  • Integrated high availability: OpenText Exceed TurboX deploys in a highly available server “cluster” for high availability access to ETX Server with maximum uptime.
  • Suspend and resume: With this feature, you can manually suspend sessions at any time and resume them on any computer, auto-adjusting to the new monitor resolution. In addition, you can easily reconnect to existing remote sessions after connection interruptions.
  • Universal client: You can access your work remotely from laptops, desktops, and tablet computers by using the browser-based HTML5 client.
  • Central web portal: With centralized administration, IT teams across the organization can easily monitor and manage user access to systems.
  • Display of remote sessions: OpenText Exceed TurboX graphically displays remote sessions, including support for UHD displays and multiple monitors.

OpenText Exceed TurboX (ETX) Benefits

There are several benefits to implementing OpenText Exceed TurboX. Some of the biggest advantages the solution offers include:

  • Responsiveness and session resilience: OpenText ETX allows users to access graphically demanding software solutions, where responsiveness and session resilience are key, with nothing more than a laptop and a browser.
  • Accelerates productivity: The solution is designed to accelerate productivity because it offers better performance than alternative solutions.
  • Multiple deployment options: OpenText ETX can be securely deployed in the cloud or in a datacenter, UNIX, Linux and Windows applications.

  • Centralized servers: Users can connect, disconnect, and reconnect through a simple browser at any time, from anywhere, since each application and desktop instance runs on centralized servers.
  • Administrative portal: The solution’s administrative portal helps reduce hardware, IT costs, and complexity by assuming control of all installations, updates, and access rights.
  • Cost savings: By using OpenText ETX, you can replace expensive workstations with centrally managed servers to concentrate more users across shared resources. In addition, for other cost reductions, you can leverage advanced network infrastructure, bandwidth, and network reliability to implement a single (or just a few) global data centers.

Reviews from Real Users

A Project Manager at a tech services company says, “This product is great. It's easy to use and it can solve certain problems our remote users face. Employees in other cities and countries can easily access it. The solution is perfect for Linux users.”

OpenText Exceed TurboX (ETX) was previously known as OpenText Exceed TurboX.

OpenText Exceed TurboX (ETX) Customers

SMS Group, Micronas, Inphi

OpenText Exceed TurboX (ETX) Video

Archived OpenText Exceed TurboX (ETX) Reviews (more than two years old)

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Project Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to use, perfect for Linux, and great for remote workers
Pros and Cons
  • "The solution is perfect for Linux users."
  • "The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

What is our primary use case?

It is a solution for Linux remote users. We don't use Microsoft.

What is most valuable?

This product is great. It's easy to use and it can solve certain problems our remote users face. Employees in other cities and countries can easily access it.

The solution is perfect for Linux users.

What needs improvement?

We have concerns about network speed and security settings.

We're finding that if too many clients connect with OpenText the server may become slower. There seem to be performance issues.

The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration.

Technical support is lacking in the ability to assist anyone who is not a native English speaker. We're in China and we need support staff that can communicate with our engineers, who largely speak Chinese.

For how long have I used the solution?

We've only started using the solution one month ago. It's very new to us and we are learning to use it remotely.

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What do I think about the stability of the solution?

The solution has some performance issues and we find it runs slowly if too many people are on it at once. Other than that, stability is good. We've been satisfied with it. It doesn't seem to have any bugs or glitches.

What do I think about the scalability of the solution?

The scalability of the solution is okay. However, if too many users are on it at once, it slows down. We have about 120 to 140 users that access the solution, although typically not all at once. We do have plans to increase capacity to 300 in the near future, so we will be scaling up to more than double the size.

How are customer service and support?

OpenText just provides the product to a local system integrator our reseller.

We've found that the resellers are not familiar with the technology. Therefore, we must contact OpenText directly by email or by phone. It's not easy for us as our engineers do not speak English. There's a big communication barrier. It makes us unsatisfied with the level of service we have access to.

We hope that OpenText will find some professional partners in China and will be able to support our customers more professionally and more quickly.

Which solution did I use previously and why did I switch?

We didn't previously use a different product. We've never used Microsoft or Cisco.

How was the initial setup?

The initial setup is not complex. It's very easy.

Which other solutions did I evaluate?

We did try a few other solutions before ultimately choosing this product.

What other advice do I have?

We're just customers. We were recommended this product by our systems integrator. We are satisfied with this product. It's only been about a month, however, it's worked well for us.

About one year ago we start to learn about looking from some remote solutions and came across OpenText. It's perfect for us as the solution is geared towards Linux users specifically and most of our terminals are Linux.

We'd recommend this solution to other Linux users. 

I'd rate it eight out of ten overall. It's very easy to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free Remote Access Report and find out what your peers are saying about OpenText, RealVNC, Citrix, and more!
Updated: November 2022
Buyer's Guide
Download our free Remote Access Report and find out what your peers are saying about OpenText, RealVNC, Citrix, and more!