What is our primary use case?
We are using the files component of it. We are using it for our network file servers, as well as for some encrypted storage.
By implementing this solution, we wanted to get away from legacy storage solutions like NetApp. We wanted to find a way to make the most use of our Nutanix environment and the storage that we had purchased for the whole HCI implementation.
How has it helped my organization?
There is much less oversight of the storage than we had before. We were able to take storage administration away from our backup administrator. We were able to free him up to do other tasks, and the storage fell under sys admins who were able to keep an eye on it from day to day without having to spend too much time or man-hours. It gave us a lot of time back within our department.
It certainly fits our needs in terms of flexibility. It is easily expandable. As long as you have existing storage in your environment, you can license as much of that as you need for the files. The nice thing about it is that you can split up your licenses between multiple clusters. That is what we did with our production in the DR site. We set up a protection domain on our DR site and split the storage fifty-fifty so that we could have a backup of all of our files on our DR site, which was very easy to set up.
Its resiliency is good in terms of the protection domains and the ability to replicate to another cluster that took care of our BCDR needs. Also, because it is built on the Nutanix ECI platform, it is as resilient as Nutanix is, so a single drive failure or something like that is not going to affect the storage array. With the way files are implemented as VMs, if a host goes down and you have a cluster of three VMs, you know that you will always have one that is up and available. As long as you are not riding right on the edge of your storage resiliency limit, you can lose a node without batting an eye.
It is a good solution if you need to unify your organization’s block, file, and object storage. If you have multiple different storage platforms or you require different formatting of your storage arrays, you can get everything on just one platform. You can manage it all in one location. That makes it much simpler to manage.
It rolls everything into one management platform or one pane of glass. You can either have the storage managed by your sys admins or virtualization admins. You can move away from having a dedicated storage admin, or if you still need a storage admin, you can assign them rights to the storage management very easily. It gives them a simple interface to use. It just makes it much easier to tear down silos and consolidate management tasks. If not the roles, you can at least consolidate the location where that management is done, even if you still require multiple people in the department to manage it.
What is most valuable?
The integration with Prism Central makes it a lot easier to manage, so we just have a single pane of glass location that we can go to. We do not have a separate admin console or anything that we have to use.
It also replicates a lot of the features that NetApp had in terms of tiered storage and snapshots but at a much cheaper price.
What needs improvement?
While they are good and they do work, some of the snapshotting and tiering features are not as simple to set up as they could be. However, it has improved from when we first rolled it out about three years ago. In the newest release, they have improved the management of it a lot. I have not configured new storage, so they may have made that process easier and I do not know. The management aspect of it has improved a lot just over the few years that we have had it but the initial configuration of the snapshots and the tiering can still be a little bit difficult.
In terms of the integration of Unified Storage with Prism, the funny thing is that they have now split it out for some reason. We used to be able to manage files within Prism directly, but now they give a link to launch a files console, which then launches as a separate web page. It is not the biggest deal in the world, but it seems odd that they would take something that was integrated and now break it out. I have also questioned them on why they would do that. In the meantime, we still access it from the Prism console. We only need to open a new browser tab, so it is not that it changed that much. It just has a dedicated tab now, but it seems like an odd thing for them to do. I am not quite sure why they did it.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It has been rock solid for as long as we have run it. Other than the hardware issues on the platform that needed to be resolved, there has only been one time when we had any software-related issues, and it did not even affect the storage. It was just an alert for which we had to call their support to resolve. We never had downtime on the storage since we started using it.
What do I think about the scalability of the solution?
We have not scaled it as much, but in terms of the existing hardware that you have and buying the licenses, you can license it up to the maximum of your storage. Literally, you get a file from support and you install it. You can add that storage to your pool immediately. We have set up multiple storage pools, and those are very simple to configure and manage. If we bought more storage and added more nodes, we could keep expanding it. That ties more into the Nutanix platform in terms of their ability to add more nodes, but it is easy to scale.
Everyone is using the files that are on there. There are about 200 people in our entire organization.
How are customer service and support?
Their tech support is good. They answer quickly. They have a good response time. They met our SLAs. They were able to resolve our problems quickly. One time, it was a hardware-related issue, so we had the replacement parts sent out the next day per our support agreement. I have no complaints about support. I would rate them a nine out of ten. I never rate anything a ten because there can always be some improvements, but they are pretty close to a ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have had a few different storage solutions over the years. We used NetApp, and then we also had a product from Apache called HCP. Hitachi Unified Storage was there, but those were all separate storage arrays that were dedicated for a task, whereas Nutanix is integrated with the entire compute environment.
The Hitachi we had did have a NetApp head, so we were using the same management interface for that. There are certain things that it still does at a more enterprise level. You can get more granularity in NetApp in terms of tweaking things to a very finite degree, but if you are a mid-tier organization or a small business, Nutanix would simplify things. It makes it much easier to run or get a lot of those enterprise-level improvements.
How was the initial setup?
We are using it on-prem. I know they have some integrations with AWS, S3 buckets, and things like that, but we do not use them currently.
I was involved in the deployment for Nutanix but not for NetApp, so I cannot compare it with the NetApp implementation. Nutanix was very simple to set up other than some complexity with the tiering and snapshot configuration. We got a license from them, and we installed it on the application or on Prism and deployed the VMs. Pretty much everything configured itself. We did not have to do a whole lot. Once we put in the parameters we required, it took over and did everything else itself.
What about the implementation team?
It was all done in-house. Two people were involved in it.
In terms of maintenance, we have three admins who have the ability to manage it on any given day, but nobody really needs to look at it all that much unless there is an error or something like that or there is some configuration change. So, we only need one admin working on it on a day-to-day basis.
What was our ROI?
I do not deal with the financials, but I know we have paid a lot less for Nutanix Unified Storage than we did for NetApp. It has saved man-hours in terms of management. That alone would provide enough return on investment. We can use those man-hours for other projects. It helps with better time management.
What's my experience with pricing, setup cost, and licensing?
It is very good. It is much more competitive than a dedicated storage platform.
To someone who is researching Nutanix Unified Storage as an SDS solution for their organization but is concerned about the cost, I would say that if they are looking for just a storage solution, I do not know if I would look at Nutanix solely for that. However, if you already have an HCI platform or you are looking for an HCI platform, and you already have or are looking for virtualization in your environment, then it is a no-brainer to add Unified Storage to Nutanix as a part of that environment. I went to them solely as a storage vendor.
Which other solutions did I evaluate?
We looked at some of the other vendors such as Nimble and Pure, as well as getting another NetApp, but the cost ratio of what they wanted for what we needed was just too high. Nutanix definitely came in at a good price point for us.
The security offered with Nutanix Unified Storage is good. We use encryption there. It is very easy to set up. The key management is very simple. We are only using software encryption, and I do not know if Nutanix offers hardware-based encryption on their hardware or not. I know that the other vendors, such as NetApp and Pure, do have those options, but hardware encryption is much more expensive. Even if Nutanix offers it, I am sure it would be a lot more expensive than the software. Software encryption is often as difficult to set up as hardware encryption, but Nutanix makes that very simple.
What other advice do I have?
I believe they provide one terabyte of Unified Storage free with any license. I would advise testing out your free terabytes in your environment, and if you like it, you can go for it. That is what we did. We evaluated it first using the terabyte of space that we got for free. Once we added our licenses, we just kept going with what we were testing and expanded out the storage to max out our license. So, try it out for yourself. You already have access to it if you have got Nutanix.
In terms of managing your unstructured data, such as audio and video, Nutanix Unified Storage does have some features to organize by file types. We do have one folder with MP3 and video files, which is separate from everything else, but because of the way we organize it, the Nutanix part of it did not come into play too much.
I would rate Nutanix Unified Storage a nine out of ten. It has been pretty much as perfect as we can ask for.
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