NetSuite OneWorld Reviews

In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but now it is Oracle, as PeopleSoft is no longer legal.

With OneWorld, there is accounting consolidation, reevaluation on different currencies, and consolidation of operations from all subsidiaries, allowing the creation of branches like countries or possibly continents. Operations for European branches can be consolidated in a single subsidiary. 

Additionally, I have visibility of all operations of subsidiaries, not only financial aspects but also sales, purchases, and manufacturing.

One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. 

Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.

The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessarily need.

I have had experience with OneWorld for 14 years.

The stability of the product is excellent. It is the most stable feature on the Intuit side.

The product is highly scalable. It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.

I give them a ten out of ten. Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.

Positive

I implemented SAP R3, JD Edwards, VAN, X3, X7, ProdStar Two, and PeopleSoft One before it became part of Oracle.

The initial setup is straightforward and does not require significant configuration. It is much easier compared to SAP.

On the NetSuite partner side, individuals typically have at least the basic NetSuite certification, which allows them to manage the ERP's deployment and configuration properly.

The return on investment (ROI) with NetSuite OneWorld is very fast. As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.

The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.

Previously implemented solutions include SAP R3, JD Edwards, VAN, X3, X7, and others.

I rate the OneWorld overall solution as a ten out of ten. Ongoing enhancements related to artificial intelligence are already on the way, and I suggest they continue focusing on performance improvements.

In my current role, I'm using NetSuite OneWorld in a manufacturing and sales environment. Still, I was a former NetSuite consultant, so I've used it mainly for inventory and distribution, including CRM and financials.

Inventory management in NetSuite OneWorld is one of the best in the industry, so this feature is what I like most about the solution.

In NetSuite OneWorld, what needs improvement is the production planning functionality.

The solution does so much, but what would make it better is quantity break pricing, particularly a built-in functionality that automatically calculates the discounts into the final pricing based on the quantity you purchase. For example, if you buy less than one hundred, you'll get a specific price, and when you buy from one hundred to one thousand, you'll get a different price, a discounted price. This feature works for the sellers but not for the purchasers, so I want to add this to NetSuite OneWorld.

I've been using NetSuite OneWorld for over twelve years.

NetSuite OneWorld is a stable solution, and I'd rate its stability as nine out of ten.

NetSuite does version upgrades twice a year, and in over twelve years, I've never seen any of my customizations break because of NetSuite upgrades. NetSuite also makes emergency fixes every Thursday night, and something rarely goes wrong in NetSuite OneWorld.

NetSuite OneWorld is a scalable solution. I initially implemented it for a company with sixteen employees. By the time I completed the project, the company had about four hundred employees, meaning NetSuite OneWorld had to be scaled up.

The company I work for now also doubled in size yearly for the past four years, and NetSuite OneWorld is still functioning as expected.

Scaling up the solution affects the price. If you go over one hundred users, you're forced to go up to the next tier of environment, with a different cost. When you start small and go up to a million transactions in a year, the NetSuite OneWorld price also goes up.

The scalability of NetSuite OneWorld is a ten out of ten.

The technical support for NetSuite OneWorld is excellent because you have many options, support-wise. There's phone support. There's also email support, plus a user forum monitored by a NetSuite support staff who answers the questions there. The resolution time is usually speedy.

I'd rate NetSuite OneWorld support as nine on a scale of one to ten.

Positive

I've used JD Edwards World, but it's not a cloud-based solution, so that's its most significant difference from NetSuite OneWorld. If you want to upgrade on JD Edwards World, you must do it yourself, meaning you must migrate all your changes and customizations.

People who use JD Edwards World execute the upgrades and start lagging in functionality. Whereas with NetSuite OneWorld, it happens automatically overnight, and you get a test environment to try your changes. Still, when your time comes, it just upgrades automatically, and you don't have to do anything else in most cases.

The initial setup for NetSuite OneWorld was straightforward, so setup-wise, I'm rating it as eight out of ten.

The time it takes to deploy the solution depends on the complexity of the organization. To implement the entire financial environment for NetSuite OneWorld, you're probably looking at a minimum of ninety days, including the planning. I consider the deployment time for NetSuite OneWorld quick.

I implemented NetSuite OneWorld for the company as a third-party consultant.

NetSuite OneWorld is much less expensive for a very small to medium-sized business. Still, when you grow into an enterprise-level company, the price increases, but as long as you plan and know that going in, it's manageable.

Generally, NetSuite OneWorld is more expensive than if you just priced the software piece. The solution is slightly more costly than a traditional, on-premise ERP. However, you don't pay for servers, you don't have an IP infrastructure staff to manage it, and you don't have a cost for doing upgrades, so when you look at the long-term cost of ownership, it's about the same as a normal, non-cloud ERP system.

Pricing-wise, it's a five out of ten. It could be better or could be worse.

I would advise anyone looking into implementing NetSuite OneWorld not to try to make it do what your old system did for you because it limits the functionalities you can take advantage of in NetSuite OneWorld. Too many of my old customers would try to recreate what old systems did for them, and I always show what functionality would be missing if you try to recreate your old system.

My rating for NetSuite OneWorld is ten out of ten. As long as you're using it for a function that NetSuite intends it for, then it's a pretty satisfying solution. Otherwise, I would never sell this or try to use NetSuite OneWorld in a food manufacturing environment because it's not designed to do that. For wholesale distribution, such as manufacturing, financials, and CRM, it does everything any company would ever want it to do.

The tool fulfills our financial process requirements. 

The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can access information without constantly communicating with delivery.

I hope NetSuite OneWorld introduces features like support for different pricing models, including packaging options, and improved production planning tools in the future.

I have been working with the product for a year. 

We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with newer applications like our analytics reporting tool. However, overall, the support has been acceptable.

Neutral

The tool is an expensive cloud application. It charges per license. We pay around 50 euros per month for a full user, and for 70 users, we pay around 120,000 euros per year. Maintenance and support are included in the full cloud license. 

We are not global and work only in Nordin countries. I would recommend NetSuite OneWorld to others, depending on their business needs. It's a good application overall, although some areas could be improved. If your company is primarily focused on sales and distribution rather than heavy production, then I would recommend it. I rate the overall product an eight out of ten. 

AI is becoming increasingly important, with advancements such as language models. Additionally, there's a trend towards greater integration across systems to streamline processes like order and offer creation. 

The tool is our financial ERP. It handles our unusual financial aspects– P2P and OTC treasury. We have integrated it with JP Morgan.

The solution is user-friendly and flexible.

I have been using this solution since the past four years.

We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot of people to support the solution, and we didn’t encounter any problems with the tech support of it. The tool is pretty robust and we have not had many issues with it. We never felt the need to contact the support team.

The solution was not too bad to set up and implement. We used Cognizant and ended up learning it ourselves. The deployment took six months to complete which is quite fast. There were two to three of us on the deployment team. I was the program manager and hence took over the lead of the implementation. Another person from the product team also joined us. We were involved in the deployment while doing other jobs as well at the same time.

We sought the help of Cognizant for the implementation of the solution.

I would rate the pricing of the solution somewhere around six or seven out of ten. I don’t like the SaaS models. Of course, they make the tool powerful enough to run a billion-dollar business. The tool is cheaper than SAP or Core.

I would rate the solution an eight or nine out of ten. The tool is very good for growing and medium-sized businesses. Once we have configured NetSuite, we get most of the things that we need to get from it.

As an accountant, my use case for the NetSuite OneWorld solution revolves around consolidating financial data for multiple subsidiaries and utilizing its reporting tools. At the end of each month, our focus is to report the financials of the parent company by first going through the bookkeeping of each subsidiary in NetSuite and then rolling them up under the parent company. This data is then tracked and used for internal management reporting purposes, providing valuable insights based on the information obtained through the NetSuite OneWorld platform.

The utilization of NetSuite OneWorld has greatly benefited me in a multitude of ways. As someone who works in accounting, I am often required to produce consolidated financials at the end of each quarter or month. Without the aid of NetSuite OneWorld, I would have been forced to resort to a subpar system or use Excel. This system has proved to be unparalleled in the mid-market industry that I cater to, which focuses on small to mid-sized businesses. In the past, I have had to manually consolidate financials using Excel, but with the help of NetSuite OneWorld, I am able to effortlessly extract the necessary information and present it in a streamlined manner.

Additionally, using the solution resulted in substantial time savings. The greatest advantage offered by the NetSuite OneWorld platform lies in its ability to perform currency exchange conversions, calculate the currency translation adjustment, and book it directly to equity. The process is made even simpler as all that is required is to transfer the information to Excel and perform a reconciliation with the supporting documentation. The system is user-friendly and provides a streamlined experience for those utilizing it.

NetSuite OneWorld, the consolidation feature has been incredibly valuable. However, I cannot speak to the full range of features and functionalities offered by OneWorld as I am not familiar with all of them. I have utilized OneWorld primarily in the biotech industry, with a focus on operating expenses and financial reporting, such as capital contributions and foreign currency adjustments. I am confident, however, that OneWorld offers a robust module for reporting and consolidating revenue, though I have not had the opportunity to directly utilize this aspect of the software.

I have had a positive experience using the solution, particularly when it comes to managing the general ledger, accounting financials, and general entries.

The platform is user-friendly and provides a great alternative to QuickBooks, which I personally dislike. If you have the budget and the means, I would strongly recommend utilizing this system.

One aspect of the system that I find frustrating is the inability to return to the vendor profile from an invoice. When I click on an invoice from the vendor profile, and I wish to return to the vendor profile, the back button only displays an error message, causing me to have to start all over again. However, despite this minor inconvenience, I am an enthusiastic user of NetSuite OneWorld. Other systems, such as SaaS, Oracle, and Salesforce are not user-friendly and complex, making them better suited for larger companies. It is important to note that I may be slightly biased toward NetSuite OneWorld. Nevertheless, it is widely used by a majority of companies that go public, including our company before our IPO. This demonstrates the high value and effectiveness of NetSuite OneWorld.

Additionally, I have encountered an issue when I enter a journal entry and include the name of the vendor or customer, and save the entry, some of these names may not appear on a general ledger report. This results in blank main fields, which can be inconvenient as I have to go back to the journal entry and manually identify the vendors. Despite these shortcomings,  my overall experience with the solution has been favorable.

The issue of some names not appearing on the general ledger report could be considered a minor inconvenience, depending on the size of your data set. In our case, it has caused some frustration, and we have even tried to solve this with the help of NetSuite OneWorld consultants in the past, but they couldn't find a solution. They told us that this is just the way things are with NetSuite OneWorld and that it's a zero-entry issue. However, I cannot vouch for the expertise of these consultants, it's possible that there may be another solution.

There is one more issue but I am not sure if it's a human error, but when you try to trend balance sheets in NetSuite OneWorld, the balance sheet should be reported under a parent company. However, I've noticed that I cannot run a monthly balance sheet for subsidiary companies or for a consolidated report. This was also an issue in my previous company. I did observe, however, that a public company with only one or two subsidiaries was able to trend its monthly balance sheet under the parent company.

I have been using NetSuite OneWorld for approximately 12 years.

There are small  IT networks that shut down once in a while, but the solution is a stable system. I've never had any major issues.

The solution's potential for expansion and enhancement of its capacities and capabilities is dependent on the demands of the company and its operations. It can be highly scalable, with a range of modules and functionalities that can be utilized by companies of various sizes and types. For example, a company selling physical goods would benefit from using the inventory and accounts payable modules, while a service-based company would focus on the revenue module. A manufacturer could use the raw material inventory module and a reseller could use the inventory module for purchasing. 

The extent to which the solution can be utilized will vary based on the size and operations of the company, but it has the capability to be a comprehensive solution for running an entire company, including access to operational and manufacturing teams. Additionally, if the company is generating revenue through commercial activities, such as selling shoes, the solution would fully support the use of accounts payable and receivable, as well as billing and invoicing through the use of the revenue and invoicing modules, while adhering to ASC 606 regulations.

NetSuite OneWorld has the capability to adapt to your organization's needs by increasing its capacity and functionalities. The extent to which you can take advantage of this feature is based on the size and type of your company. For instance, smaller companies that have limited finance staff may only have a few users on the platform. However, larger organizations that have multiple departments such as manufacturing or production may have many more licenses and users. In my current role as a consultant, I am working with a company that has around five to seven users utilizing the platform.

I use SuiteAnswers to receive all the answers to my problems. I've never had to call NetSuite for support.

I previously used Microsoft Excel. Additionally, I used QuickBooks, but it does not scale well.

We used an implementor to deploy the solution for us. We have third-party consultants that were managing our NetSuite OneWorld system.

NetSuite OneWorld is a highly effective system that is well worth investing in, particularly for those companies that are in the pre-IPO stage, have multiple subsidiaries and have the financial resources to do so. 

We just have a subscription with NetSuite OneWorld. 

NetSuite OneWorld tends to be pricey. The decision to allocate a budget for this solution ultimately rests with the management and negotiating team, and I am not typically included in these discussions. Nonetheless, the information I've received leads me to believe that it is a costly platform. There are not any additional costs that I am aware of.

I rate NetSuite OneWorld a nine out of ten.

My company uses NetSuite OneWorld to implement more than one subsidiary in a NetSuite instance. If a company has more than one legal entity, that needs to be implemented in a NetSuite OneWorld instance. For example, if a company has legal entities in different countries with different currencies, then you can implement all in one instance through NetSuite OneWorld.

NetSuite OneWorld is beneficial for my company as a single source of truth, which means it can integrate all business functions into one ERP system. Everything is real-time, whether the data or reporting. NetSuite OneWorld is very beneficial.

NetSuite OneWorld is a single instance that allows you to do different business functions, such as reporting, order-to-cash, design-build, and procure-to-pay. This feature is what's most valuable in the solution.

You can do different processes or focus on various areas within a single instance. You can do financial reporting, tracking, purchasing, and sales, in one NetSuite OneWorld system.

Regarding improvements in NetSuite OneWorld, there is a continuous improvement because NetSuite has this process where if a feature isn't available or isn't working fine, you can create an enhancement request which goes to the NetSuite support team. The team will work on the request. The improvement comes after a few months in the form of a new version. Every few months, a new NetSuite OneWorld release comes.

Right now, NetSuite OneWorld needs to be more mature. Compared to SAP, SAP is far more mature than NetSuite because SAP has been in business for more than twenty or thirty years, while NetSuite is newer.

NetSuite OneWorld has a lot of room for improvement, so my company keeps creating enhancement requests, and after some time, NetSuite improves the solution.

I've been using NetSuite OneWorld for almost six years now.

NetSuite OneWorld is a very stable solution, so it's an eight for me.

You can put in many new additions to NetSuite OneWorld as your project grows, so it's scalable. In terms of scalability, NetSuite OneWorld is a six out of ten.

The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email, or ticketing. The team is good and responds very quickly.

I used to be an SAP consultant, so I used SAP before NetSuite OneWorld, but NetSuite OneWorld was growing at a good pace in the market, so I switched to it. I'm a consultant, so I implement NetSuite products too.

The initial setup for NetSuite OneWorld is somewhere in the middle in terms of difficulty level. It's a five out of ten.

Initially, my team used to do a lot of onsite visits, but in the last two years, with travel reduced, most of the deployment was done offshore rather than onsite. You can deploy NetSuite OneWorld without being onsite.

For one project with a smaller client, deployment takes around four to five months, and bigger projects take up a lot more time in terms of deployment.

When a client signs a contract with NetSuite, NetSuite assigns a project manager and a team to implement NetSuite OneWorld. My company starts the implementation process with the client through several meetings, from the project kickoff meeting to the requirement gathering and walkthrough sessions. My team then does the configuration in the system, the client will do UAT, and then my team will do the cutover activities, and then it goes live.

A team from my company implements NetSuite OneWorld for the client. Every project has four to five team members. One project manager and two to three consultants would be in charge of different processes or areas and would implement the solution.

NetSuite OneWorld has fair pricing. It was not very expensive, so price-wise, I'm rating it as five out of ten.

You have to pay for additional features apart from the standard licensing fees.

I've worked with both NetSuite OneWorld and SAP.

I'm using NetSuite OneWorld 2022.2.

I'd tell anyone looking into using NetSuite OneWorld that whatever your requirement is, it's possible because you can customize the solution. Don't worry about how NetSuite OneWorld could meet your need because it will, and you can get what you want.

My rating for the solution is eight out of ten.

We use the solution to run our entire organization from beginning to end. We started with the CRM for opportunities and leads prospects. We also customized it with custom fields to make separate line items and then used that to spit out reports on calculations of gross margin expected based on those opportunities. 

We could have multiple line items underneath specific opportunities as the opportunity information's collected at the header level. We would generate sales orders based on approved quotations and a customer PO and we would put in a sales order. The way we configured it was just before we put the sales order in, we would enter all the item information. We would go into the item master, set it up with the associated vendor who was going to provide that material. That way, when you put the sales order in and you selected that item, and you completed and saved it, it would automatically generate the purchase orders without having to reenter all that information.

The product would see the sales order, understand the requirement, and it would generate demand, and then generate purchase orders. It could also generate work orders if it had a labor component associated with it. From the work order, you could generate POs. Basically, it saved a lot of redundant entries from that perspective. It saved us time and allowed for customizations that helped us with workflows.

In the sales orders, we were able to create custom fields so that we could measure our performance against promise dates. What we did was we created custom fields and there was some scripting behind that, which is one of the reasons we used NetSuite. We could put in the customer's original expected date, what our promise date was, and then measure against how we performed. 

If that date was missed, we could then, in a third data field, put in the new date and a reason code. We made that mandatory, so that this way if any dates changed, we knew why. We were able to measure vendor performance against those dates, customer changes against those dates, and our performance against those dates. It was very helpful from that perspective. Having good dates allowed us to also do better cash projections in terms of shipments and invoicing.

It saves paperwork down the line. The only purchase orders that had to be done by purchasing were those that were planned. We had ongoing projects, yet only the planned orders needed to be purchased. Rather than reduce headcount, we were able to take the buyer who was working on the planned or the non-planned purchases and retrain them as an inventory analyst, so that we could focus more on the planned purchases. 

It enabled us to really align the skillsets and the needs that we had as the business evolved as a result of the digital transformation. It really facilitated that ability without having to add headcount. We simply retrained. We didn't need to reduce headcount as all part of a growth strategy.

What I would also add is that it not only saves redundant entry there, but it saves redundant entry as it goes through to the fulfillment side on the logistics as all the information's already there. There's nothing to be reentered. When it comes to the invoicing, again, there's nothing to be reentered. It's all pulled from the sales order. In the end, you have a 360-degree view of all the related documents. Finding related records, POs, sales orders, invoices, fulfillment records was easy due to the fact that they were all connected.

It helped reduce redundancies in workflows by at least 25% or so.

It's easy to find records, POCs, sales orders, et cetera, as they are all connected.

We didn't have to add headcount or lose employees. We simply retrained them using this process.

The solution saves us a lot of time. It automates a lot of processes.

It allows us to track every aspect of an order to learn about if we are meeting deadlines and why/why not so we can further adjust our processes.

The solution is very good with integration. We were able to integrate DocuSign with NetSuite. That gave us another layer of automation that allowed us to get digital signatures. We did not have to take a lot of extra steps - such as printing, signing, scanning, reattaching, sending via email, et cetera. The system also allowed us to email automatically directly out of the system. We aren't constantly having to jump out of the system to do other processes. It was all contained and thus the communications stayed with those transactions. It really greases the skids all the way through.

We could work in multicurrency, which is what OneWorld allows you to do. It also allows you to have different setups for different city areas based on the company structure that you use. We were able to add and manage multiple virtual warehouses. You can have as many as you want. 

The reporting is user-friendly. You could create any kind of reports you wanted. 

The dashboards allow you to have all that information available to you as soon as you log in. For example, in accounting, once fulfillment is done, they know exactly what can be invoiced as it would show up in a saved search list and they knew exactly which ones they could invoice. If you set the dashboards up correctly, it provides that information at a glance along with financial reports and other things that it provides.

The ability to customize it to create custom fields that are reportable, and then to be able to write script behind it to automate other processes that might otherwise be manual is great. For example, we had a situation where there were certain fields that need to be updated as a result of other fields. What we did was we created custom fields so that if that field got updated, a script would run overnight. It got updated and it would go and populate the other field, which would normally have to be a manual process. Instead of having to compare and make updates, the system was doing it automatically, saving additional time. With all that time that we saved, we were able to redeploy to customer-facing activities, which were more important rather than maintenance of the system.

Its ability to maintain those customizations in that scripting, upgrades, and updates to the system notwithstanding, was phenomenal my experience previously was anytime you made customizations and there was an upgrade, things would get wonky. In NetSuite, that doesn't happen as they're upgrading the core functionality and you get that as a user, which they do twice a year. You never have to worry, however, as all your scripts and customizations are never touched. They're not impacted by those changes, which is really a great benefit to anybody who's been down that road.

There are different inventory evaluation methods that you can use with NetSuite. It natively does average costs all the time. It does that just fine, however, if you were to use standard costs, it doesn't handle standard costs well. It's not a very sophisticated process handling standard costs. That's one caution I would make. If you're using standard costs, you really have to be very aware of that. This is one of its weaknesses. It does it, but it doesn't do it well.

The other problem that we had, or the other challenge that we had, was some of the MRP functionality was cumbersome. In 2020, the update of NetSuite that took place in September, they addressed a lot of that through the supply chain control tower. That made it more automated. They added a number of automated supply chain features, which supposedly addressed that issue, however, how well it addressed it, I'm not clear.

We migrated from a legacy system to NetSuite and we went live on it in my previous company in 2020. I used it for a year after implementing it.

I find it very stable. They come out with a lot of the upgrades on a twice a year basis, March and September, which really address issues that they know that they have. It's a product that continues to improve and get better. 

It's scalable and I find it to be pretty easy to work with. It's very intuitive, it's easy to navigate, and that helps on the training and adaptability side or adoptability, I should say, due to the fact that most users fight change.

However, when the change is made easy; they adopt it much faster. I would say that a good number of our employees had adopted it very, very quickly.

It's totally scalable. For small to medium-sized businesses, I would say that you can go into this product knowing that you can use it easily for the next five to seven years without issue unless your business model changes dramatically and requires something specialized. 

I'd say outside of that, you could easily get into this system and use it for a very, very long time, due to the fact that they just keep improving the product and the features and the benefits from those features are what everybody's looking for, which is probably why it's going in three to one to any other ERP system.

In the last environment I worked with we had about 60 users.

I'm considering using NetSuite in my current company. We have currently about 15 users, which may go to 18 or 19. That said, it's a product that we will never outgrow. No matter how much we grow, we won't outgrow it. 

I would say technical support is very good. We didn't use it that much due to the fact that we used our integration consultants. We had a number of phases where we were optimizing the system. Therefore, a lot of our support came from them. It was rare when we had to go to NetSuite directly because of that.

We did previously use a different solution. It was a legacy system that we migrated off of.

It was difficult to navigate. Information was hard to find and reports were done in Crystal. Unless you know how to write Crystal Reports, you constantly had to get a consultant to write reports for you. There were no dashboards. It was a client-server product being hosted in the cloud, so it didn't function really well as you also had to host a database. That setup gets clunky, which meant the performance was not great. As a result, trying to get information out, you're constantly having to do VLOOKUPs in Excel to get SQL information out and then massage and change it. It's was just very problematic. That legacy system really had to go. It was very labor-intensive doing any kind of entry. It was just sucking up a lot of time.

The initial setup was pretty straightforward. Even the customizations that we made, we were able to identify some ahead of time and we incorporated them as part of our implementation right in the live system. I would say, in condensed timing, we were able to migrate from a legacy system and get NetSuite up and running at about seven months, which is outstanding.

Our deployment plan was basically to scrub our existing data. We made sure that we stuck to the scope of the project - the things that we had to have live such as the functionality, the movement of data from one place to the other, making sure that the setups and the reports were there, and that the training and the testing were done. We stuck pretty closely to our strategy and plan for a go-live. Just a couple of days after we moved all of our ending balances from one system into NetSuite, we tied them out as beginning and ending balances. We were able to then start to process. 

For the most part, it was good. It wasn't exactly seamless. Everybody says seamless, however, nothing's seamless. It went as well as you can possibly imagine as most of these migrations usually take a year or more. I've been involved in a number of them over the course of time and this was pretty quick. I would also say that our consultants or integrators were very, very good. They were like an extension of us, which was a critical factor.

I handled the implementation of this solution. 

I was the VP of operations, so I was also the acting project manager internally. I used a consulting company as my migration folks. 

They were excellent and they really helped streamline the process so that we were able to roll out pretty fast. I'm already working with them again on another project. They work well with our team.

My previous company definitely saw benefits. Just to know our ability to be able to really change our processes and to establish some discipline within those workflows and all the other benefits made it worth the investment. There's tremendous value in it as a long-term investment. The more you use it, the more you leverage it, the more value you get out of it. That proposition never really ends, it all depends upon if the users and the company really make the most of that solution once they've invested in it. It's an ongoing process; it just doesn't end. 

It's a bit pricey. It's probably at the higher end. I wouldn't say it's exorbitantly expensive, however, it's not inexpensive. It's certainly higher priced than Acumatica. We felt, for what we wanted to do, it was really the best solution and so we were okay with the cost.

They did work with us on price. We got some discounts and we worked through some additional things where we got some additional discounts. They did work with us to improve the cost value proposition. That said, it is still on the higher side of some of those other solutions.

We did look at other solutions before choosing this product.

We looked at Acumatica, which at that time would have been 2019. We felt Acumatica wasn't quite there yet in terms of features and functionality. Although now, I would say that's changed a bit as they've been chasing NetSuite and they've improved a lot. We looked at some other systems such as Epicor, IQMS, we looked at Sage Intacct. We looked at Microsoft Dynamics, as well, however, it's a different kind of a partial solution. It wasn't really the kind of solution that we were looking for.

I'd say Acumatica and NetSuite are very much the same. Customization in Acumatica may be slightly more challenging. One uses the Oracle database, NetSuite, obviously versus Acumatica, which is just an SQL database, which, at the end of the day, makes no big difference. At this particular juncture, there are only very few differences between the Acumatica and NetSuite products. Although at the time, Acumatica wasn't quite there yet in terms of usability, their MRP and demand planning functionality was very cumbersome. The reporting also was not as robust as it is now. 

The Acumatica Cloud ERP and NetSuite were pro for the cloud; they were built for the internet. So they work really well because they're native to the cloud. And I think that's probably some of the key reasons as performance matters. People get impatient. It takes minutes to get things done versus seconds. That time matters. That's why the cloud is preferred.

NetSuite by definition is a subscriber, full subscriber cloud product. You can't host it. It's not offered to be hosted on-premise.

I would say most of the users really, really like it. They felt it was a major improvement over what we had previously and the visibility that it provides you with really helps you understand exactly what's being processed in the workflows, which is critical.

I would advise other organizations to make sure it's a good match for your processes. For companies that already have a process that they need to stick with, they need to carefully review the way that the workflows in NetSuite work as they may have to change the way they work versus changing the system to work the way they want to. That's not going to be to everybody, however, a good first step is to really analyze and make sure that it works for you or you can adapt the system. For us, it was a very good match and we were able to make certain customizations that were not crazy, which really helped us a lot. And we wanted some of the discipline that came with a bit of the rigidity that NetSuite can be known for. 

If you're not going to use all those features, there are different ways that you can buy NetSuite. You can buy its core and you can bolt other products onto it. It's possible to integrate certain other applications that are specific to, let's say, an Expensify for travel and expense or DocuSign for digitally signing documents, those are all easy integrations. Those kinds of things make the product very attractive as they're not trying to lock out anything; they're actually facilitating it, which is great.

We've been extremely happy with the solution. 

I would rate it at a nine out of ten.

We are using NetSuite OneWorld to manage our nonprofit's finances, focusing on accounts receivable and payable, and fixed assets for now. We're looking to expand its use to cover all our financial aspects, which will help streamline our operations, both locally and internationally. It brings efficiencies and supports our multinational business processes.

The customization options have definitely positively impacted our business workflows, especially when it comes to dashboard analysis and management accounting reporting. As for real-time analytics, it's a feature we utilize for making informed business decisions.

Certain analytics features are missing that I've come to expect from other systems. Additionally, there are occasional issues with data accuracy that need to be addressed. Overall, deeper analytics capabilities would greatly improve the tool's usefulness for me.

While comparing NetSuite OneWorld to other tools I've used like SAP and IFS, I'd rate it a six because certain analytics features are missing that I've come to expect from other systems. If those analytics were more robust, I could potentially rate it higher. Additionally, there are occasional issues with data accuracy that need to be addressed. Overall, deeper analytics capabilities would greatly improve the tool's usefulness for me.

Making Intelligent Dashboards is a great way to use this tool, and it allows the use of reminders and other components such as Charts.

I’m a NetSuite implementer consultant and have implemented in various organizations, I think the biggest benefit has been providing serious and powerful software to small and mid-sized companies at a cost they can afford and improving their operations, that in the past were not integrated into a single tool.

Embedded business intelligence is a valuable feature. There is also no need to wait for extract functions, and each transaction is reflected in the system dashboards in real time. 

Project collaboration through Dashboard Business Management and Relations Management is easy to perform, but it does need to be worked on as it is difficult for customers, suppliers, and internal users to use.

I have been using this solution for over 10 years.

Customer Service:

The service level with NetSuite is contract-based, some customers who contract the services obtained very good results, but those who have a contract basic service level have good results but see them a few days later.

Technical Support:

Technical support is a sensitive issue in Mexico, there are NetSuite partners across the country, but the lack of well-trained people is still a major unresolved issue. All technical knowledge in Mexico is concentrated in three partners throughout the country.

I used to be a traditional computing ERP (Prodstar-2, X3, X5, SAP R / 3, JDEdwards) implementer, often billing very well. I am convinced that cloud computing is a trend that we will not be able to avoid. It allows organizations to dramatically reduce their operating costs, and make them more profitable. This is why I decided to become a cloud integrator.

It is really the simplest ERP tool that I set up. I think it is medium complexity because I know NetSuite well and understand the requirements as well.

I worked with two partners in Mexico and have had a partial share with two others, they definitely all have different competitive advantages that should be assessed, and there are complex combinations of price and capabilities of their team.

We've seen a 30% ROI on average.

Properly sizing the number of users that will need in the medium term, can generate savings in licensing that NetSuite can respect for several years. Prices vary depending on the type of organization, and implementation services depend on the experience and prestige of implementing NetSuite as a partner.

We competed with many ERP solutions. The main competitor is SAP BusinessOne, a midrange ERP like MS Dynamix. The advantage in several projects was not spending on hardware or specialized personnel.

As a small and mid-size enterprises tool, usually in Mexico and Latin America, NetSuite customers migrate from very small systems, and suddenly their operations become more complex, if data migration and training issues are not well taken, implementation experience can turn into very complex and time-consuming problems; validate your NetSuite Partner references of past projects, also check credentials of performing implementation personnel that will assist you.