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OpenText Identity Governance Reviews

Vendor: OpenText
4.0 out of 5
914 followers
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What is OpenText Identity Governance?

OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.

Get the Identity Management (IM) Buyer's Guide and find out what your peers are saying about OpenText Identity Governance, SailPoint Identity Security Cloud, One Identity Manager and more!
OpenText Identity Governance is the #30 ranked solution in top Identity Management (IM) solutions. PeerSpot users give OpenText Identity Governance an average rating of 8.0 out of 10. OpenText Identity Governance is most commonly compared to SailPoint Identity Security Cloud: OpenText Identity Governance vs SailPoint Identity Security Cloud. OpenText Identity Governance is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.
Buyer's Guide
Identity Management (IM)
June 2025
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OpenText Identity Governance mindshare

As of June 2025, the mindshare of OpenText Identity Governance in the Identity Management (IM) category stands at 0.4%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity Management (IM)
 
 
Key learnings from peers

Valuable Features

OpenText Identity Governance boasts features like access review, risk analysis, role mining, and advance analytics. Users highlight capabilities in access certification and risk evaluation, along with stability, scalability, and ease of installation. Dynamic grouping, life cycle management, and provisioning integration are emphasized, while business roles and duties offer comprehensive models. Advanced reporting and intuitive dashboards enhance usability. Managers appreciate automated fulfillment processes, aiding in large environments by efficiently managing permissions, approvals, and policy creation.
  • "You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
  • "NetIQ Identity Governance has improved the security of my company."
  • "This solution has been around for a long time. It has had lots of successful deployments and releases."

Room for Improvement

OpenText Identity Governance requires enhancements in the installation process and interface design. Users seek additional connectors, especially for cloud applications like AWS, and improved integration with Micro Focus products. More advanced identity intelligence features are desired. The need for a comprehensive suite rather than separate products is highlighted. Existing connectors are considered outdated. The initial setup process could be more user-friendly, and movement towards cloud deployment is suggested to increase competitiveness in smaller markets.
  • "NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
  • "The initial setup has room for improvement."
  • "They haven't really evolved the product to the cloud, so they don't have a cloud solution."

ROI

OpenText Identity Governance reduced financial costs significantly by eliminating lengthy manual audits in the initial project stage. It helped lower fraud risk, leading to returns by preventing future issues. Adopting this governance led to efficient access provisioning for employees, contractors, and customers, resulting in substantial gains. Users observed positive financial outcomes after two years of operation.

Pricing

  • "In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
  • "I give the cost a nine out of ten."
  • "It's expensive relative to the cloud solutions that are out there."

Popular Use Cases

OpenText Identity Governance is primarily utilized for access certification, role management, and auditing. It handles access review to ensure proper activation and deactivation of user accounts with necessary permissions. Deployed in sectors like banking and government, it facilitates configuration of duties, role mining, account discovery, and internal auditing. Users in regions such as Chile and Argentina deploy it for comprehensive access control and certification purposes.

Service and Support

OpenText Identity Governance's service and support are generally satisfying. Many find technical support knowledgeable and effective, though some suggest response times could improve. Responses vary, with some rating it as decent yet imperfect, while others describe it as good. A few, however, express dissatisfaction.

Deployment

OpenText Identity Governance's initial setup varies in complexity. Some find it straightforward, while others see it as complex without an installation wizard, requiring manual steps. Experience eases the process. The setup involves technical and functional roles, depending on client needs. Deployment can be quick, but full integration takes longer, influenced by application complexity, business objectives, and resource availability. Architect, system engineer, and technical experts ensure proper installation, understanding systems, and managing resources.

Scalability

Users express confidence in OpenText Identity Governance's ability to scale, noting successful implementations, such as with a bank in Chile managing over 12,000 identities. Satisfaction is conveyed in scalability, earning ratings of eight to nine out of ten. Although scalability is praised, some uncertainty exists about performance with significantly larger deployments. Nevertheless, no issues have been encountered that affect their experience with more extensive identity management, highlighting its reliability for moderate scalability needs.

Stability

OpenText Identity Governance is praised by many for being stable and reliable, with no bugs, crashes, or freezes. Users rarely experience problems and usually seek advice on new integrations rather than support for stability issues. Although some rate its stability as just satisfactory, most give high ratings, such as a nine out of ten. Stability is depended on effective deployment, contributing to its solid performance and dependability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Identity Management (IM) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Comms Service Provider
13%
Manufacturing Company
9%
Educational Organization
8%
Government
8%
Transportation Company
6%
University
5%
Construction Company
3%
Retailer
3%
Healthcare Company
3%
Media Company
3%
Real Estate/Law Firm
3%
Wholesaler/Distributor
2%
Insurance Company
2%
Logistics Company
2%
Non Profit
2%

Compare OpenText Identity Governance with alternative products

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Learn more about OpenText Identity Governance

OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.

What are the key features?
  • Access Review: Manage permissions efficiently across applications.
  • Risk Analysis: Provides detailed risk assessment to support governance.
  • Advanced Role Mining: Enhance management with refined role assignments.
  • Dynamic Grouping: Enables efficient dynamic access adjustment.
  • Automated Reporting: Streamline compliance and reporting with automation.
What benefits should users look for?
  • Compliance Assurance: Identifies power imbalances, ensuring policy adherence.
  • Performance Integration: Offers seamless compatibility with IDM solutions.
  • Streamlined Governance: Automated processes support efficiency in large environments.
  • Stability and Scalability: Designed to sustain performance in growing infrastructures.

OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.

OpenText Identity Governance was previously known as NetIQ Access Governance Suite, Novell Access Governance Suite.

OpenText Identity Governance customers

Western & Southern Financial Group

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Product Categories

Product Categories
Identity Management (IM)

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OpenText Identity Governance reviews

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JoelHercik - PeerSpot user
Account Executive at a tech services company with 11-50 employees
Verified user of OpenText Identity Governance
Dec 1, 2022
A mature, capable solution that should be available as a cloud solution

Pros

"This solution has been around for a long time. It has had lots of successful deployments and releases."

Cons

"They haven't really evolved the product to the cloud, so they don't have a cloud solution. "

What is most valuable?

This solution has been around for a long time. It has had lots of successful deployments and releases. It's mature. It's not for everybody, but it's certainly a capable solution that serves clients well.

What needs improvement?

They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. 

I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that.

As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Read full review (689 words)
GA
IAM Specialist at a tech services company with 11-50 employees
Verified user of OpenText Identity Governance
Feb 16, 2024
Helps to run reports and verify user access but improvement is needed in integration

Pros

"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."

Cons

"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well. "

What is most valuable?

You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging.

The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.

What needs improvement?

NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (471 words)
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ES
Product Manager, Consultor at Assertiva
Verified user of OpenText Identity Governance
Jan 10, 2022
Good queries and a comparatively powerful catalog, but technical support is horrible

Pros

"I like the queries and find the catalog to be comparatively powerful. "

Cons

"Technical support is horrible. "

What is our primary use case?

When it comes to our clients here in Chile and Argentina, we implement the solution in respect of permissions, discovering accounts and launching access certification. We use the solution for internal auditing purposes. 

What is most valuable?

I like the queries and find the catalog to be comparatively powerful. The study sticks graphics are great and simple to use. The current model of the access certification is great. The business role comes with a great model, as well. We make use of all the models. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (307 words)
PeerSpot user
Managing Director at a tech services company with 51-200 employees
Verified user of OpenText Identity Governance
Nov 23, 2021
Intuitive, easy to use, and scalable

Pros

"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."

Cons

"The product could use more advanced features related to Identity Intelligence."

What is our primary use case?

We use the solution for access certification, the configuration of duties, and role mining.

What is most valuable?

All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition.

The solution is intuitive and easy to use.

The product is easy to install.

I have found the stability to be quite good. 

According to past experience, it scales well. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (964 words)
Cassio-Silva - PeerSpot user
Technology director at Asyg
Verified user of OpenText Identity Governance
Mar 25, 2023
Product version discussed: 3.7
Stable, scalable, and affordable

Pros

"NetIQ Identity Governance has improved the security of my company."

Cons

"The initial setup has room for improvement."

What is our primary use case?

I use NetIQ Identity Governance to certify access.

How has it helped my organization?

NetIQ Identity Governance has improved the security of my company.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Read full review (221 words)
MH
IAM Specialist at Clear Intelligence
Verified user of OpenText Identity Governance
May 24, 2022
Has separation of duties and is stable and scalable

Pros

"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."

Cons

"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."

What is our primary use case?

We have deployed this solution in banks and government institutions.

What is most valuable?

I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is.
You may notice that someone has too much power or not enough power. You may also see that a particular group needs more power to obtain results.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (374 words)
SM
Education Director at ID Integrated Data SA
Verified user of OpenText Identity Governance
Mar 9, 2020
Product version discussed: 3.5
Access Review and Risk Evaluation features help keep us Audit-Ready

Pros

"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."

Cons

"We need more connectors to cloud applications like AWS."

What is our primary use case?

NetIQ Identity Governance is used for review and control access to main business applications. As the Identity Lifecycle is made by NetIQ Identity Manager with provisioning drivers and workflows, NetIQ Identity Governance will do the access review in order to make sure users and accounts are properly activated and deactivated with the rights permissions and accesses.

How has it helped my organization?

NetIQ Identity Governance helps to prepare audits and to be "audit ready" every time. With the different connectors, you can collect user accounts and permissions from many different applications. By combining Identity Governance with File reporter you can also collect NTFS permissions from Windows servers.

*Disclosure: My company has a business relationship with this vendor other than being a customer: We are NetIQ Partner.
Read full review (438 words)
SM
Education Director at ID Integrated Data SA
Verified user of OpenText Identity Governance
Oct 8, 2019
A stable solution with a straightforward initial setup and good access review features

Pros

"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."

Cons

"The solution should provide more connectors in future releases. The solution also should offer more monitoring."

What is most valuable?

The access review is the solution’s most valuable feature. You can do an access review on different applications, rights, and permissions.

What needs improvement?

The solution should provide more connectors in future releases. The solution also should offer more monitoring.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (165 words)